JackCypher
Well-known member
- First Name
- Jack
- Joined
- Jun 13, 2024
- Threads
- 2
- Messages
- 321
- Reaction score
- 414
- Location
- California
- Vehicles
- Cybertruck Foundation
- Occupation
- CEO
Thanks for the dialog. Hopefully Tesla reads these posts and gets some perspective on how customers feel about these issues.Your opening statement is ridiculous, and your assumption of my brainwashing incorrect and condescending. This isn't a faulty vehicle. It's an additional product that was promised and then cancelled. This happens often, and without compensation, across all businesses. I'm not for the big guy or the little guy, only fairness, and fairness based on clear written word, not assumptions.
As far as I know, nothing in the purchase agreement guarantees a range extender. As such, the argument that the purchase of the truck was dependent on the RE, while understandable, is not enforceable. It's like buying a game console because a game that you really want to play is announced as in development for it; but the game gets into development hell and is cancelled. It may have been the reason you bought the hardware, but that was your choice and you don't get compensation. The company has to have the right to cancel a product that isn't working out.
I do think good will/customer relations is a different matter, and that Tesla should have offered something to those that pre-ordered the RE. I suspect they are a small number. I just doubt that they should legally have to, and the only winners would probably be lawyers for both sides.
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