Use Caution If Purchasing From T Sportline

[Tatiana_Tsportline]

Hi @kimble.dave,

I'm truly sorry we haven't been able to respond to your inquiry in a timely manner. While there can occasionally be a slight delay, a three-week gap is highly unusual, and I appreciate you bringing this to our attention.

I couldn’t locate an email ticket under the name Dave Kimble. Could you please send me a direct message with your full name and the email address you used to contact us? Alternatively, I’d be happy to address your inquiry directly via DM.

As mentioned in the thread, the CarPlay screen for the Cybertruck is scheduled to ship in late November/early December. I sincerely apologize if this timeline wasn’t clear at the time of your order. We have no intention of misleading customers, and I want to make sure we address your concerns and provide the support you deserve.

Thank you for your patience, and I’m here to assist further.

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[T Sportline]

Hey Gang,

Sorry for the delayed response -- you all caught me in a rare moment of taking Friday off and traveling with my family, back in office this Monday AM....otherwise I would have replied immediately. I am glad to see T Sportline Tatiana caught this and replied too

It's quite simple at T Sportline, we make sure EVERY customer is satisfied -- whatever the case, we'll work to find a solution that works. In this case if the customer missed the pre-order mention, no worries - our apologies it wasn't more clear - No problem offering a full refund or update on pre-order ETA, whichever is best for you.

We don't claim to be perfect - mistakes can be made - but we work very hard to serve this market, love our customers, and if something ever falls off track, rest assured we're going to make things right once we connect!

Thanks every in Cyber & Tesla nation! ?