Tony stank
Well-known member
- Joined
- Dec 26, 2023
- Threads
- 14
- Messages
- 182
- Reaction score
- 337
- Location
- San Jose
- Vehicles
- CT AWD, X3 M Comp, GT3 RS
- Occupation
- Ex Tesla, ADAS whisperer
- Thread starter
- #121
Ahh man congratulations!!!!! I am about to call Dublin and ask when I can pick up.I have no idea how you all are able to get any real info out of Tesla... You're just more gifted at gab I guess? I spent a half hour on the phone with Tesla customer service today, and again zero luck. He was very nice, but even after discussing with his "coworker" all he was able to do is literally just read off the previous text the cust service rep had sent me which of course just said "we'll reach out when we have an estimated delivery date". He said they had no information other than the VIN, so basically just what the app says...
But then, after hanging up frustrated, only an hour later, I got a call from Sunnyvale SC! Yep, it's there!!! Scheduled pick up for Thursday (first available). They also confirmed (as others have said) I can pay by ACH transfer after inspecting the vehicle, no pre-payment needed. And they also clarified that you don't actually need the vehicle insured prior to pickup, you can just upload your current insurance as they are required to cover you for 30 days after purchase of a new vehicle.
Just saying, as someone mentioned earlier, seems to be very hit or miss on cust service being at all useful providing estimated delivery dates. In my case it was all misses. But the wait it (almost) over!
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