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12/9 Orders Nor Cal VIN Waiting Room.

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Tony stank

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I have no idea how you all are able to get any real info out of Tesla... You're just more gifted at gab I guess? I spent a half hour on the phone with Tesla customer service today, and again zero luck. He was very nice, but even after discussing with his "coworker" all he was able to do is literally just read off the previous text the cust service rep had sent me which of course just said "we'll reach out when we have an estimated delivery date". He said they had no information other than the VIN, so basically just what the app says...

But then, after hanging up frustrated, only an hour later, I got a call from Sunnyvale SC! Yep, it's there!!! Scheduled pick up for Thursday (first available). They also confirmed (as others have said) I can pay by ACH transfer after inspecting the vehicle, no pre-payment needed. And they also clarified that you don't actually need the vehicle insured prior to pickup, you can just upload your current insurance as they are required to cover you for 30 days after purchase of a new vehicle.

Just saying, as someone mentioned earlier, seems to be very hit or miss on cust service being at all useful providing estimated delivery dates. In my case it was all misses. But the wait it (almost) over!
Ahh man congratulations!!!!! I am about to call Dublin and ask when I can pick up.
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Tony stank

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My truck has landed at Dublin, tentative pick up pick up time at noon tomorrow.
 

MynameisKhan

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My truck has landed at Dublin, tentative pick up pick up time at noon tomorrow.
which number did you call to check at Dublin? The call goes to Tesla automated system when I call the "local" number
 


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Tony stank

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(925) 361-1173, option 1 (cars) and then 2 (delivery), voice command, “delivery date”.
 

Beastmode

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Ugh, I've been waiting on purpose to read this thread and this is why. I also ordered 12/8 email 12/9 and still don't have my vin assignment! So excited for everyone!!!
 

donnyb

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My truck has landed at Dublin, tentative pick up pick up time at noon tomorrow.
Dublin is my pick-up location. Can't wait until I get a VIN. Should be soon!
 


MynameisKhan

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5 more hours!!!!
IMG_7554.jpeg
Nice! Best Valentines gift (self gift I suppose). I was laughing with my wife that it could be the best V gift ever if it showed up on 2/14. Still waiting on the delivery date...
 

edc

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Congrats to all! Here I am Dec 11th Order, no VIN while, @greggertruck got his VIN in AZ and ordered before me. :( I'm not bitter.. you are!
 
 








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