Cyberbeast Breach of Contract Arbitration

[bmoorewiz]

I have yet to receive my 4k installation credit. Has anyone else failed to receive theirs?

I have had my truck for over a year now. Has anyone else filed for arbitration? I just had my first scheduling meeting with the attorney and arbitrator. It lasted 90 minutes. We had two previous meetings with the attorney. At this point Tesla has paid the attorney more not to give me my 4k credit than use giving me the credit.

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[mongo]

I have yet to receive my 4k installation credit. Has anyone else failed to receive theirs?

I have had my truck for over a year now. Has anyone else filed for arbitration? I just had my first scheduling meeting with the attorney and arbitrator. It lasted 90 minutes. We had two previous meetings with the attorney. At this point Tesla has paid the attorney more not to give me my 4k credit than use giving me the credit.

Did you have Powershare installed?

 

[bmoorewiz]

Did you have Powershare installed?

Thats the problem, no, I have ben trying for over a year.

 

[mongo]

Thats the problem, no, I have ben trying for over a year.

The credit was only for installation costs. Can you expand a little on your situation?

 

[SCTesla]

The credit was only for installation costs. Can you expand a little on your situation?

This.

The credit was after you received QMerit approval for the installation. It went to them. If you never got that, I believe it expired.

 

[bmoorewiz]

I tried to go through them, they never gave me a quote or matched me with an electrician to give me a quote.

 

[bmoorewiz]

I also still do not have a light bar.

 

[SCTesla]

I tried to go through them, they never gave me a quote or matched me with an electrician to give me a quote.

How many times did you try? I think this will be important to show.

Many do not have the light bar and some are falling off.

 

[mongo]

I tried to go through them, they never gave me a quote or matched me with an electrician to give me a quote.

It wasn't very organized. I think I went through three routes to get a Qmerit quote, then used a 3rd party.

I also still do not have a light bar.

Our truck just turned 1 year old and we are getting lightbar this week, got wheel covers last week.

 

[mongo]

This.

The credit was after you received QMerit approval for the installation. It went to them. If you never got that, I believe it expired.

After approval or after installation entirely? (Not that it matters much, I thought it was post billed since an installation could be <$4k)

 

[CyberT1]

I have yet to receive my 4k installation credit. Has anyone else failed to receive theirs?

I have had my truck for over a year now. Has anyone else filed for arbitration? I just had my first scheduling meeting with the attorney and arbitrator. It lasted 90 minutes. We had two previous meetings with the attorney. At this point Tesla has paid the attorney more not to give me my 4k credit than use giving me the credit.

I am still waiting for Power Share now over a year. I have not been able to get any answers.

 

[DoberManPin-Sure]

The QMerit interaction was amicable, but burdensome and lengthy in my case. Fired one QMerit recommended installer because after I accepted their quote they said "Oh, by the way, we need to upgrade your electric panels to the tune of $10K." Fired them immediately and moved to the next QMerit approved installer. That process went better, but Tesla ultimately ruled that my planned belt and suspenders approach--I already have a full home natural gas generator--wasn't something they wanted to do. Fine by me in the long run. So, I opted for and then promptly received a $2.5K voucher for the Tesla Store. Different circumstances, admittedly, but a sufficiently happy ending to my burdensome and lengthy Beast installation/credit story in my case. GL to you in yours.

 

[barronhoward]

I was told I dont qualify for the install credit because it was discontinued on June 22rd 2024, I picked my CT up on June 23rd. I spoke to everyone I could possibly reach out to and they all confirmed it. Please let me know how this turns out for you.

 

[DoberManPin-Sure]

I was told I dont qualify for the install credit because it was discontinued on June 22rd 2024, I picked my CT up on June 23rd. I spoke to everyone I could possibly reach out to and they all confirmed it. Please let me know how this turns out for you.

My Beast pick-up was in late June as well and I received an email from Tesla on July 25th that read in relevant part as follows:

Hi [DoberManPin-Sure], After reviewing your survey, we’ve determined that your Cybertruck order is eligible for Powershare Home Backup installation. We matched you with a Tesla Certified Installer who will reach out to you for a home assessment. Their contact information is provided below. As a reminder, your Cyberbeast order is also eligible to receive an installation credit of up to $4,000.* To avoid installation delays, adhere to the following timelines: Once your Tesla Certified Installer contacts you to schedule installation, respond within 21 days to prevent cancelation. The quote you receive from your Tesla Certified Installer is valid for 1 month. Accept this quote within 1 month to prevent cancelation. Complete your installation within 6 months of accepting your quote to prevent cancelation. If your installation is canceled, you will no longer be eligible for this Powershare Home Backup equipment installation offer and will instead receive a Tesla Shop voucher. Home Backup functionality is currently available for system configurations that do not already have a backed up solar system, Backup Switch or Powerwall. Functionality is expected to be available for all configurations later this year following a software update. In the meantime, you will still be able to charge your Cybertruck at home using Wall Connector. Qmerit 657-505-0002 [email protected] The Tesla Team

Might you have had a variable that rendered you ineligible to start with? It wasn't your purchase date for sure.

 

[A-AY-RON]

I also still do not have a light bar.

Light Bar is definitely incoming. My delivery was 5/2/24. First in my area, yet didn't get the bar until last month.

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