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tripzero

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Is it recommended to call the local SC to get a date approximation or wait until the app gives you the option to create a delivery day?
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I walked into my local service center today to get more info on my VIN that I just got for my beast a couple days ago.

At first they were trying to tell me to just check my app, but I pushed a bit and the guy opened up his laptop and punched in my RN. He then proceeded to tell me that the truck is in "Logistics" waiting for a train to take it from TX to CA. He then showed me on his laptop a map with an arrow showing the exact location of the truck sitting in Austin Texas at the factory still which was awesome.
 

CyberStache

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1) The first 5 digits of your RN#. (11292)
2) The date you configured your truck. (3/08/2024)
3) The date you received your VIN assignment (5/13/2024) VIN range: 11200
4) The Date you took delivery TBD
5) Your state -Washington
 

Larflander

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1) The first 5 digits of your RN#. (11299)
2) The date you configured your truck. (4/06/2024)
3) The date you received your VIN assignment: TBD
4) The Date you took delivery TBD
5) Your state - California

I am waiting and waiting, and keep biting my nails waiting for my app to tell me I have a VIN!
Any good words of wisdom!!
 


tripzero

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1) The first 5 digits of your RN#. (11299)
2) The date you configured your truck. (4/06/2024)
3) The date you received your VIN assignment: TBD
4) The Date you took delivery TBD
5) Your state - California

I am waiting and waiting, and keep biting my nails waiting for my app to tell me I have a VIN!
Any good words of wisdom!!
Wear gloves to protect your nails and try not to get discouraged. If I had to guess you are still weeks away.
 

AeroGear

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Tesla is pretty responsive on answering text messages in the app. Go to your Cybertruck order screen where it shows a CT and your RN in the top left. Under your Reservation number is Vehicle Details where you will find your VIN when it comes.

Top right, next to the menu lines is a message button where you can chat with Tesla customer support. If you ask reasonable questions they answer or they give those non-commitment non-answers like "You will be notified when your VIN is available." I got that one a couple of times because I kept trying to get and estimated delivery.
 

Psyyybertruck

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Tesla is pretty responsive on answering text messages in the app. Go to your Cybertruck order screen where it shows a CT and your RN in the top left. Under your Reservation number is Vehicle Details where you will find your VIN when it comes.

Top right, next to the menu lines is a message button where you can chat with Tesla customer support. If you ask reasonable questions they answer or they give those non-commitment non-answers like "You will be notified when your VIN is available." I got that one a couple of times because I kept trying to get and estimated delivery.
I can’t do this because they’ve never sent me any messages in app so there’s nothing to reply to. And I have a VIN.
 


AeroGear

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That doesn't make sense because I have dozens of messages there, in the phone app, regarding public service announcements and general messages about trading up my FSD to another car, Tire Care in Winter, Hurricane prep, roadside assistance, etc.
 

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1) The first 5 digits of your RN# 11300
2) The date you configured your truck. 4/2/24
3) The date you received your VIN assignment 5/16/24
4) The number range of your VIN - 12432
5) The Date you will take delivery 5/25/24
6) Your state TX
 
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