Can’t make it to my delivery day what do I do?

[Cyberdoc18]

I just got notifying. My cyber truck will be available beginning of next week, but they are only giving me two days to schedule for delivery. I am out of town and won’t be back for another two weeks. Did anybody ever run into this problem? What options do I have? I really don’t want to miss out on getting the beast.

Thanks

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[dmrasm]

I called and spoke with the SC where I’m taking delivery and explained the situation. They are able to open up additional days for you. I have heard that some refuse to hold it but luckily mine was willing to hold it for almost a month.

 

[Cyberdoc18]

Yea the Paramus manager was very nice and said is not able to hold it for me I wish I was able to hold it.

 

[igs]

Did you pay for it?

 

[Cyberdoc18]

Was going to pay for it after I inspected it

 

[igs]

Well pay for it now and they can't take it away.

 

[Cyberdoc18]

Yea I thought of that but what if it has major fit and finish issues then you stuck with it

 

[Beast_Mode]

Yea I thought of that but what if it has major fit and finish issues then you stuck with it

Pay with a credit card, that way you can dispute charges if you don’t take delivery. Or tell your SC I will happily take delivery of it ?

 

[TyPope]

Yea I thought of that but what if it has major fit and finish issues then you stuck with it

At the very least, it's under warranty

 

[UberNoob]

Long shot, but maybe Could try your luck and pick the furthest day out, and then tomorrow reschedule for the next further date out, rinse and repeat until you able.

 

[Cyberdoc18]

Thanks so much for all the support and ideas

 

[Cyberdoc18]

Has anyone transferred to another SC that t be able to hold out longer?

 

[nrgized]

I just got notifying. My cyber truck will be available beginning of next week, but they are only giving me two days to schedule for delivery. I am out of town and won’t be back for another two weeks. Did anybody ever run into this problem? What options do I have? I really don’t want to miss out on getting the beast.

Thanks

This happened to me. I unexpectedly got a Cyberbeast VIN June 27 and I had to take delivery no later than June 30 since it was end of quarter for Tesla. I was OCONUS and couldn’t take delivery. I tried to get them to hold it but they wouldn’t. So I put my order on hold for a week until I got back. I just got a new VIN this week on Tuesday and am taking delivery Saturday. I noticed on this forum that others were successful getting them to wait through the end of the quarter but my SC wouldn’t. I am in Houston, Texas.

 

[Cyberdoc18]

Thank you so much! May I ask how you got them to put it on hold? It’s almost impossible to reach someone at the service center.

 

[nrgized]

Thank you so much! May I ask how you got them to put it on hold? It’s almost impossible to reach someone at the service center.

I did it mostly through text messages. I replied to their delivery scheduling text saying I could not take delivery and they suggested putting my order on a temporary hold. I was able to get them on the phone once to clarify how the hold works. I called the local number for the SC and navigated the phone menu until it offered to speak to a rep.

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