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TESLA is Cancelling Cybertruck FS Orders - No Refunds - Sign the Petition

Killlbox

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SIGN THE PETITION https://chng.it/74JWJbTxJz

Tesla is cancelling Foundation Series Cybertruck orders, and forcing people who ordered an FS Cybertruck to take delivery or lose their $1,000 deposit.

In November 2023, Tesla starting taking $1,000 deposits for a Foundation Series Cybertruck.
There are plenty of people that put a $1,000 deposit thinking they would get a non-FS Cybertruck.

Our petition is for TESLA to:

#1 Allow those people, who put a $1,000 deposit, to get put in the line to get a non-FS Cybertruck.
#2 OR convert to another Tesla Model delivery
#3 OR convert to Tesla Cash.
Tesla Cybertruck TESLA is Cancelling Cybertruck FS Orders - No Refunds - Sign the Petition 1726078408438-b2
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Fausto

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Err member when Tesla dropped the price of model S and X and people were demanding they make up the difference. I member... ?‍♂

Did they do the "right" thing? Remember it's a business, not the centre for moral fortitude.
 

Kaz109

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Tesla had/has a non-refundable deposit for the Model Y when I purchased it, $250. Not documented in the agreement, but internal policy at Tesla allowed for:
  • 1 or 2 courtesy order changes (which I used)
  • Delays in the delivery date (which I used)
  • Refunds in some situations (I ordered 2 Model Ys by accident and they refunded one)
Its not unreasonable for them to extend the same courtesy for Cybertruck buyers. When I called Tesla before I took delivery I was told I could change to non-FS by the rep. I have documented proof of everything I stated here.
Again , it doesn’t matter what a rep told you or that “ documented proof of everything “ mean absolutely nothing. You or anybody else that put a non refundable deposit down on the foundation series was for just that…. A foundation series cybertruck. I’m honestly amazed this is even a topic
 

Pops

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I don’t mean to be rude, but honestly, this is like dealing with a child right now. I have a hard time understanding someone who can afford 100,000 on a truck and doesn’t have this basic comprehension of business.

This is NOT evidence, this is cases of people going in and speaking with low level tesla reps who all have different “ opinions “

The equivalent of your example would be you walk into a McDonald’s saying you want that special for the advertise price of $9.99 and a random employee saying they will give it to you for $1.99 .
When you get to the register I tell you you owe $9.99 and you throw a fit saying that some random employee told you that they would sell you the special for $1.99

Obviously it doesn’t matter what Joe blow first day on the job says, the national advertised price is $9.99 . Either you pay up or get out of lie
See my previous post above yours: https://www.cybertruckownersclub.co...o-refunds-sign-the-petition.23502/post-399889

I can return your insinuation and say I am not entirely sure you have a basic comprehension of business. Agreements can be upheld, or forfeited. It is entirely up to both parties. I gave clear examples of where Tesla's internal polices allowed for flexibility in their agreements. This a standard business process, if you make can your customers happy, you make more money.

I work in development support for a large tech company and I see this happen every single day. You have the external policies and contractual agreements... then you have the practicality of being a good vendor to your customers and needing to make rational and reasonable exceptions.
 


tmeyer3

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See my previous post above yours: https://www.cybertruckownersclub.co...o-refunds-sign-the-petition.23502/post-399889

I can return your insinuation and say I am not entirely sure you have a basic comprehension of business. Agreements can be upheld, or forfeited. It is entirely up to both parties. I gave clear examples of where Tesla's internal polices allowed for flexibility in their agreements. This a standard business process, if you make can your customers happy, you make more money.

I work in development support for a large tech company and I see this happen every single day. You have the external policies and contractual agreements... then you have the practicality of being a good vendor to your customers and needing to make rational and reasonable exceptions.
The issue stated here, as I understood it, was that Tesla was cancelling orders after the customer placed $1000, then not refunding the $1000. Maybe I'm reading it wrong. That is what the title says to me, anyway. Do you know of any reports of this happening?
 

Pops

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The issue stated here, as I understood it, was that Tesla was cancelling orders after the customer placed $1000, then not refunding the $1000. Maybe I'm reading it wrong. That is what the title says to me, anyway. Do you know of any reports of this happening?
The title might be unclear. Tesla WILL cancel your order if you do not take delivery, that much is well known. But this isn't a malicious action by Tesla. Its the buyer that is refusing to move forward with the purchase and is forfeiting the deposit, indirectly cancelling the order.

OP is simply suggesting alternatives to cancelling the order that still result in a vehicle sale for Tesla from that specific buyer. I think it makes a lot of business sense for Tesla and will result in a net increase in CT sales. How many people will feel burned (justified or not) and refuse to ever buy from Tesla again?
 
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tmeyer3

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The title might be unclear. Tesla WILL cancel your order if you do not take delivery, that much is well known. But this isn't a malicious action by Tesla. Its the buyer that is refusing to move forward with the purchase and is forfeiting the deposit, indirectly cancelling the order.

OP is simply suggesting alternatives to cancelling the order that still result in a vehicle sale for Tesla from that specific buyer.
I think a lot of disagreement here may be due to unclear text. In addition to the title being false at face value, the following is also incorrect:
There are plenty of people that put a $1,000 deposit thinking they would get a non-FS Cybertruck.
It's EXTREMELY clear that you're ordering and configuring an FS CT when you place the $1000 payment. No one competent thought they were buying a non FS truck at the time of ordering and configuring an FS truck...
 
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Gurule92

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The title might be unclear. Tesla WILL cancel your order if you do not take delivery, that much is well known. But this isn't a malicious action by Tesla. Its the buyer that is refusing to move forward with the purchase and is forfeiting the deposit, indirectly cancelling the order.

OP is simply suggesting alternatives to cancelling the order that still result in a vehicle sale for Tesla from that specific buyer. I think it makes a lot of business sense for Tesla and will result in a net increase in CT sales. How many people will feel burned (justified or not) and refuse to ever buy from Tesla again?
Probably not as many as felt burned by the 49k AWD truck costing 100k.

They did that anyway.

So I'm thinking they'll probably stick to the agreement. Get an FS or forfeit the non refundable FS deposit.
 


Pops

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I think if we step back and look at this. OPs idea is a Win/Win for the customer and Tesla. The indecisive people do not lose $1000. Tesla sells 1 more vehicle (non-FS CT or other Model) and maybe earns a life long dedicated customer for giving them leniency. Obviously their original place in line should be maintained. At worst they gave Tesla an interest free loan.
 

Bill W.

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What am I missing here? To me, if you convert your reservation into an order and place the $1k down, then you need to follow through with the purchase. The verbiage clearly states that this deposit is non-refundable. People need to take responsibility for their actions.
 

Gurule92

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I think if we step back and look at this. OPs idea is a Win/Win for the customer and Tesla. The indecisive people do not lose $1000. Tesla sells 1 more vehicle (non-FS CT or other Model) and maybe earns a life long dedicated customer for giving them leniency. Obviously their original place in line should be maintained. At worst they gave Tesla an interest free loan.
I don't really care either way tbh. As long as they keep their original place in the non FS line. If I get skipped by someone ordering right now and putting their order on pause because they had an FS deposit put in I'll be upset lol
 
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SIGN THE PETITION https://chng.it/74JWJbTxJz

Tesla is cancelling Foundation Series Cybertruck orders, and forcing people who ordered an FS Cybertruck to take delivery or lose their $1,000 deposit.

In November 2023, Tesla starting taking $1,000 deposits for a Foundation Series Cybertruck.
There are plenty of people that put a $1,000 deposit thinking they would get a non-FS Cybertruck.

Our petition is for TESLA to:

#1 Allow those people, who put a $1,000 deposit, to get put in the line to get a non-FS Cybertruck.
#2 OR convert to another Tesla Model delivery
#3 OR convert to Tesla Cash.
$100 was refundable, the $1000 was non-refundable to place an order after configuring.
 

no%X#XMVk65v#cq

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What a stupid and misleading title. Mods, plz fix.
OP has a youtube vid with the same title. It's BS click-bait done in poor taste.

ALSO, OP has released THIRTY-ONE of these low-quality and low-effort videos in the last SEVEN DAYS. God I hate social media.
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