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How long for Tesla to repair brand new CT before seeking a legal remedy?

Crissa

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1. We know from quality surveys that North American Tesla production and QC is poor compared to other automakers, but...
...This is just not true. Surveys hide observation bias. Nearly no one is checking 'panel gaps' on Toyotas and GM products.

Tesla Cybertruck How long for Tesla to repair brand new CT before seeking a legal remedy? GfLNEHtWEAAM5M


And panel gaps aren't lemons. The proof is in the apples to apples pudding.

-Crissa
 

JCERRN

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...This is just not true. Surveys hide observation bias. Nearly no one is checking 'panel gaps' on Toyotas and GM products.

GfLNEHtWEAAM5Me.jpeg


And panel gaps aren't lemons. The proof is in the apples to apples pudding.

-Crissa
Qc refers to more than just panel gaps
 

Crissa

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Qc refers to more than just panel gaps
Of course. But the numbers don't lie.

The point is that Tesla, when examined on an even footing metric, does not fare poorly.

There's a perception of poor quality, but it's just that, a perception. It's called observation bias - if you're looking for something, you're more likely to find it.

People aren't checking all cars with the same checklist. They know about 'panel gaps' and Teslas, so they look at them. So Tesla gets dinged for 'panel gaps' in the surveys, even though no one ischecking Toyotas for them.

1987 - bought a POS beater for $500 (Datsun! totaled in 1988 hahaha)
1988 - got hand-me-down family POS beater (Honda)
1992 - first new car! Miata
1998 - DeLorean (used, obviously, from eBay)
2017 - traded POS beater Miata for 3-year SUV lease
2024 - Cybertruck
1992 - '87 Civic
1995 - '89 Tercel (died in a year from a faulty and hidden alignment problem, so basically a lemon. I shoulda been suspicious they detailed a used car's engine bay.)
1998 - '73 Nova
2002 - '02 Sentra (First new car, and we kept the Nova. Two cars! ...well, until we moved in '06 to a place without a garage.)
2012 - '13 Mazda 3
2019 - '14 Zero S (Multiple vehicles again!)

Like, sure, I had years without 'a car' - that Tercel and Nova sat in repairs for months on end at times. But spouse had a motorcycle, and I commuted by bicycle, and could borrow dad's truck, so...

I refuse to ride a donorcycle until I have a death wish
That's silly. That's what All The Gear, All The Time is for. And not riding when sick or intoxicated. Half the deaths are from a rider intoxicate. Half from speed +20. Half from not wearing a damn helmet. Etc.



Once you get all the halves down, you find motorcycles aren't all that dangerous at all.

-Crissa

(Stupid Youtube age-restricting videos because they have motorcycles. It's discrimination, I tell ya.)
 


JCERRN

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Of course. But the numbers don't lie.

The point is that Tesla, when examined on an even footing metric, does not fare poorly.

There's a perception of poor quality, but it's just that, a perception. It's called observation bias - if you're looking for something, you're more likely to find it.

People aren't checking all cars with the same checklist. They know about 'panel gaps' and Teslas, so they look at them. So Tesla gets dinged for 'panel gaps' in the surveys, even though no one ischecking Toyotas for them.


1992 - '87 Civic
1995 - '89 Tercel (died in a year from a faulty and hidden alignment problem, so basically a lemon. I shoulda been suspicious they detailed a used car's engine bay.)
1998 - '73 Nova
2002 - '02 Sentra (First new car, and we kept the Nova. Two cars! ...well, until we moved in '06 to a place without a garage.)
2012 - '13 Mazda 3
2019 - '14 Zero S (Multiple vehicles again!)

Like, sure, I had years without 'a car' - that Tercel and Nova sat in repairs for months on end at times. But spouse had a motorcycle, and I commuted by bicycle, and could borrow dad's truck, so...


That's silly. That's what All The Gear, All The Time is for. And not riding when sick or intoxicated. Half the deaths are from a rider intoxicate. Half from speed +20. Half from not wearing a damn helmet. Etc.



Once you get all the halves down, you find motorcycles aren't all that dangerous at all.

-Crissa

(Stupid Youtube age-restricting videos because they have motorcycles. It's discrimination, I tell ya.)
i dont disagree that tesla receives a whole lot of negative publicity for small things. Even the regional manager i spoke to says they actively try to not label themselves as a luxury manufacturer, because they arent.

The issue with observation bias statistics is that they can go both ways. The only objective data available is that which is publically accessible. Only tesla has data on the true rate of buybacks or simple qc issues per model. They are not legally required to release that data, and doing so can harm business.
 

JCERRN

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Of course. But the numbers don't lie.

The point is that Tesla, when examined on an even footing metric, does not fare poorly.

There's a perception of poor quality, but it's just that, a perception. It's called observation bias - if you're looking for something, you're more likely to find it.

People aren't checking all cars with the same checklist. They know about 'panel gaps' and Teslas, so they look at them. So Tesla gets dinged for 'panel gaps' in the surveys, even though no one ischecking Toyotas for them.


1992 - '87 Civic
1995 - '89 Tercel (died in a year from a faulty and hidden alignment problem, so basically a lemon. I shoulda been suspicious they detailed a used car's engine bay.)
1998 - '73 Nova
2002 - '02 Sentra (First new car, and we kept the Nova. Two cars! ...well, until we moved in '06 to a place without a garage.)
2012 - '13 Mazda 3
2019 - '14 Zero S (Multiple vehicles again!)

Like, sure, I had years without 'a car' - that Tercel and Nova sat in repairs for months on end at times. But spouse had a motorcycle, and I commuted by bicycle, and could borrow dad's truck, so...


That's silly. That's what All The Gear, All The Time is for. And not riding when sick or intoxicated. Half the deaths are from a rider intoxicate. Half from speed +20. Half from not wearing a damn helmet. Etc.



Once you get all the halves down, you find motorcycles aren't all that dangerous at all.

-Crissa

(Stupid Youtube age-restricting videos because they have motorcycles. It's discrimination, I tell ya.)
I love motorcycles :)
 
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canyoncarver

canyoncarver

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You can test drive Cybertrucks now and have been able to for a few months. Did you not know that?
You cannot drive the one you are receiving and they are extremely clear on that point. "You are not allowed to drive it before delivery and once you drive it then that is your vehicle".

Driving a demonstrator is not what I am talking about.
 

Jhodgesatmb

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You cannot drive the one you are receiving and they are extremely clear on that point. "You are not allowed to drive it before delivery and once you drive it then that is your vehicle".

Driving a demonstrator is not what I am talking about.
Sorry, I must have missed that part of your post.

I have purchased several new cars in my life and was never offered an option to test drive them (and possibly reject them) before the purchase was complete. In my state you have 3 days in which you can return the vehicle, and Tesla has always been happy to do minor fixes for about a week.
 


Jhodgesatmb

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I did not have a loaner until I raised hell with them about it after I had been car-less for days.

They disassembled a good portion of the front of the vehicle trying to find the noise and now believe they have diagnosed it to something in the powertrain.

After other experiences with Tesla techs disassembling and reassembling my cars and introducing new problems in the process (new squeaks, incorrectly fitting parts, etc) I am very dubious of what the final outcome is going to be.

So, no, I don't think I will be relaxing.
Tesla always offers me a loaner if they think (as in the estimate) that the repair will go overnight. Otherwise they offer Uber miles but I always tell them that I live 45 minutes away and that their Uber miles won’t cover it. I also often have to take my dog with me and always telll them (and do) that we will wait in the waiting room until the car is ready. That usually gets me a car whether I want one or not (I usually ‘want’ to wait).

Too bad for your history of bad experiences. We are on our 3rd Tesla and really haven’t had any issues of consequence when picking them up.
 

Jhodgesatmb

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Had a jeep blow its transmission on its way home. Dealer towed it back. Spent months in their shop, they still wanted me to take it bad. Had to fight and threaten to lemon law it. It sucks, but new vehicles fail too, sometimes.
I owned several Jeeps and they all had issues - I just always thought (think) that when you buy something that you have done your homework, have weighed the strengths and weaknesses, and that it is now yours - and then you deal with it.

by the way, I have had the same kind of experience with Honda and Lexus.

Hell, I cannot even buy lumber without finding issues. I just buy more.
 

Jhodgesatmb

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Of course. But the numbers don't lie.

The point is that Tesla, when examined on an even footing metric, does not fare poorly.

There's a perception of poor quality, but it's just that, a perception. It's called observation bias - if you're looking for something, you're more likely to find it.

People aren't checking all cars with the same checklist. They know about 'panel gaps' and Teslas, so they look at them. So Tesla gets dinged for 'panel gaps' in the surveys, even though no one ischecking Toyotas for them.


1992 - '87 Civic
1995 - '89 Tercel (died in a year from a faulty and hidden alignment problem, so basically a lemon. I shoulda been suspicious they detailed a used car's engine bay.)
1998 - '73 Nova
2002 - '02 Sentra (First new car, and we kept the Nova. Two cars! ...well, until we moved in '06 to a place without a garage.)
2012 - '13 Mazda 3
2019 - '14 Zero S (Multiple vehicles again!)

Like, sure, I had years without 'a car' - that Tercel and Nova sat in repairs for months on end at times. But spouse had a motorcycle, and I commuted by bicycle, and could borrow dad's truck, so...


That's silly. That's what All The Gear, All The Time is for. And not riding when sick or intoxicated. Half the deaths are from a rider intoxicate. Half from speed +20. Half from not wearing a damn helmet. Etc.



Once you get all the halves down, you find motorcycles aren't all that dangerous at all.

-Crissa

(Stupid Youtube age-restricting videos because they have motorcycles. It's discrimination, I tell ya.)
I owned several motorcycles and stopped riding only because my reaction time seemed to be getting longer and I moved to an area with more slippery roads. The only accidents I got into were at low speeds by car drivers doing stupid things.
 

Crissa

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You cannot drive the one you are receiving and they are extremely clear on that point. "You are not allowed to drive it before delivery and once you drive it then that is your vehicle".

Driving a demonstrator is not what I am talking about.
That may be a wishful thinking statement in their purchase contract. You should check your local laws.

-Crissa
 

JCERRN

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That may be a wishful thinking statement in their purchase contract. You should check your local laws.

-Crissa
It really is true, they generally dont allow pre delivery test drives of vehicles.
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