$59k Base Dual-Motor AWD Cybertruck Begin Delivery!

[AWDMK4]

The cardboard Tesla decided to use to ship the L-Tracks is VERY cheap. It's a single wall corrugated cardboard offering little to no structural integrity. Several users have been having issues.

You guys got me nervous so I decide to check out mine that I've had in the garage for a few weeks. Fortunately my box was in pretty good shape on the outside and after inspection I noticed each of the ends had a slight dent in the aluminum. I'm sure the carriers drop these on their ends and it dents the aluminum. Most likely not noticable when installed, but Tesla should add an inch of the white foam at each end to cushion and protect. This would prevent the rails from cutting through the thin box and prevent further damage. SMH.

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[Alpine]

The cardboard Tesla decided to use to ship the L-Tracks is VERY cheap. It's a single wall corrugated cardboard offering little to no structural integrity. Several users have been having issues.

I submitted my return request, I received a return label with no offer or mention of a replacement despite me submitting photos of them being damaged and the condition of the box. I was told I would have to purchase a box from ULINE or elsewhere in order to return the item back to them. They said they are unable to send me a shipping box nor did they offer for me to keep the item and refund the purchase amount. They went on to say that I can contact UPS and claim the package was damaged by them so I can seek some sort of credit. Excuse me, but that isn't my job! I attempted to rig up additional pieces of cardboard I had lying around the house to see if I can seal both edges that were open but again, the box is sooooo soft and malleable that It just doesn't take. Not even the 3M scotch tape wants to take to the box. I'm telling you guys, the box is thrash.

I suggested for them to ship me a replacement set of L-Tracks and hopefully that box arrives in better condition and I can use it to ship the damaged bars back to them. Waiting to hear back.

Ups will only deal with the sender on damaged items. You're not their customer and they will tell you to contact shipping party.

If you guys are like most truck owners, you will get very little use of the L track. Having that in mind and the shipping damage rate, hold off till you can go into a tesla parts counter and order 1.

 

[bubber14]

Ups will only deal with the sender on damaged items. You're not their customer and they will tell you to contact shipping party.

If you guys are like most truck owners, you will get very little use of the L track. Having that in mind and the shipping damage rate, hold off till you can go into a tesla parts counter and order 1.

I agree with this. For those that haven't ordered yet, Just wait to buy it in person

 

[CybrTrk26]

I agree with this. For those that haven't ordered yet, Just wait to buy it in person

Not a bad idea. How do you know when you can buy it in person, just call and ask?

 

[Davelv]

Do bed dividers need the L track to lock into place?

 

[CybrTrk26]

Do bed dividers need the L track to lock into place?

Yes.

 

[Black306]

Not a bad idea. How do you know when you can buy it in person, just call and ask?

What I’ve done is open a service ticket. In the ticket, put in the PN and a comment that you just want the part without installation. A service center will receive the part and you can pick it up from them.

 

[cyberXiron]

2/21 and it told me 2027

who ? grok, gemini, chat gpt, tesla .... ?
CA, 21st - gemini is telling me at the end of June, grok this fall, gpt different timing every time on the day and sure tesla .... "does not have access to individual order" .....

 

[Strykerwsu]

who ? grok, gemini, chat gpt, tesla .... ?
not far from you in CA, 21st aslo and gemini is telling me at the end of June, grok this fall, gpt different timing every time on the day and sure tesla .... "does not have access to individual order" .....

Tesla app. Hope you're right

 

[sg3707]

@AWDMK4

I Would like to be added to the spreadsheet.
RN1271456××
Order Date 2/20/26
NJ
Estimated Delivery from
AI bot - Does not provide any update.
SC informed that it could be in 2027.

Whoever has taken delivery of the truck, can you please update on the sound system. That's the only thing bothering me. I wish they placed atleast 1 subwoofer instead of two. If anyone who has the SAWD is adventurous enough also check if there is space for installation of a custom subwoofer.

My time has come. Vin assigned.

97xxx

No one from Tesla has reached out to me yet.

 

[Alpine]

My time has come. Vin assigned.

97xxx

No one from Tesla has reached out to me yet.

Nice. You're the first Vin recipient with a higher RN than mine but I did reserve 2 days after you RN127145531

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