sefar
Well-known member
- First Name
- se
- Joined
- Jun 17, 2021
- Threads
- 29
- Messages
- 341
- Reaction score
- 482
- Location
- Missouri
- Vehicles
- Model S 100d, Cyberbeast FS
- Thread starter
- #1
I got the first version of these lights a little over a year ago. They attached with a magnet and I liked them. But before a year passed, the front ones de laminated from the magnet part and they stopped working. Not sure about the back ones.
I was still under warranty (barely) and contacted EVbase on their website. They asked for a video of them not working. Odd, but I did it. Nothing happened.
I then called them and got a call back. They said they would send me another front pair. Cool. Two weeks later, I followed up and they said they couldn't get just the front ones in, would I take a huge discount and get a new set with a new warranty. I did, and I'm glad.
The new version attaches with 3m tape and a removable bracket. Much easier to get out and charge. Also, they now charge with USB C instead of micro USB.
The install video goes fast but I understand now that the IR paper is to preserve battery. The carbon fiber look goes well with my accessories too.
New product seems much better designed but more important to me, EVbase stands behind their stuff.
I was still under warranty (barely) and contacted EVbase on their website. They asked for a video of them not working. Odd, but I did it. Nothing happened.
I then called them and got a call back. They said they would send me another front pair. Cool. Two weeks later, I followed up and they said they couldn't get just the front ones in, would I take a huge discount and get a new set with a new warranty. I did, and I'm glad.
The new version attaches with 3m tape and a removable bracket. Much easier to get out and charge. Also, they now charge with USB C instead of micro USB.
The install video goes fast but I understand now that the IR paper is to preserve battery. The carbon fiber look goes well with my accessories too.
New product seems much better designed but more important to me, EVbase stands behind their stuff.
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