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Jump Starting the 48v Battery in Cybertruck

Jager

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Yesterday morning I went into the Tesla app on my phone and bumped the charge limit on my Cybertruck from 55% (where it had sat overnight) to 70%. It began charging, as expected.

A couple hours later I went back into the app to see how close the charge was to completing. The app would not connect. I didn't think (or worry) to much about it.

A while later I went out to the truck to go for a drive. The door would not open. Fishing the key card out of my wallet, that didn't do anything, either. No light on the charge port (and the wall charger was lit with a steady blue). Mirrors remained folded. Truck was totally unresponsive.

Retrieving the small lithium jump starter I carry on my motorcycle trips, I fished out the emergency frunk release cable from its hidden compartment. Applying the jump starter to its leads, the frunk latches released and the horn began its I'm-being-stolen blaring (that stopped after 20-30 seconds).

Manually lifting the frunk (required a bit of effort to overcome the hydraulics), I removed the service panel and located the positive and negative jump posts to the 48v MV system. Applying the jump starter to those posts, I could hear the distant sound of the vehicle starting to awaken. At that point the key card let me open the door; and pressing the button on the charger handle illuminated the charge port indicator light and released the pins in the charge port, allowing me to remove the charger.

Unfortunately, my jump starter would not output ~12v long enough to fully boot the vehicle. After about 30 seconds the jump starter automatically closed that circuit. I tried restarting it - the jump starter - several times and each time I could hear the vehicle boot begin, but that process would terminate as soon as the jump starter turned itself off.

That's the point of this post. Be aware that you'll need to provide a steady ~12v for a couple minutes in order to boot the Cybertruck. I'm guessing many/most of the smaller lithium jump starters that have become so ubiquitous will terminate that ~12v supply well before the boot sequence can complete.

I was ultimately able to bring my truck back to life by jumping it with an ICE vehicle. More than a little ironic, but it is what it is.
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tmeyer3

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So did you figure out why the mid voltage battery was completely dead while sitting in your garage?
 
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Jager

Jager

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So did you figure out why the mid voltage battery was completely dead while sitting in your garage?
No, alas. The event kicked out a bunch of error codes, as one might expect. Many of those error codes will clear, I have no doubt, as soon as a normal, uneventful drive takes place. But there were several "earlier today" codes related to the original event (the charge - from a L2, 32 amp UWC - failed at 64% SOC).

I have a service center appointment on 7/30, which I scheduled back on 7/14 when I experienced a similar failure-while-charging event.

I'd like to think it's a software problem, which a soon-to-be-released update might resolve. But it would not shock me if there's a physical component - up to and including the battery pack itself - which might end up getting replaced.

The joys of early ownership!
 

tmeyer3

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No, alas. The event kicked out a bunch of error codes, as one might expect. Many of those error codes will clear, I have no doubt, as soon as a normal, uneventful drive takes place. But there were several "earlier today" codes related to the original event (the charge - from a L2, 32 amp UWC - failed at 64% SOC).

I have a service center appointment on 7/30, which I scheduled back on 7/14 when I experienced a similar failure-while-charging event.

I'd like to think it's a software problem, which a soon-to-be-released update might resolve. But it would not shock me if there's a physical component - up to and including the battery pack itself - which might end up getting replaced.

The joys of early ownership!
The small 48v battery located just behind your frunk is responsible for running all screens, doors, latches, steering, frunk, etc. I'd be really surprised if something was wrong with your high voltage battery pack, that's not impossible but pretty rare. I wonder if the mv charge controller is screwy

Anyway, best of luck to you! I'd be very interested to hear what they do to resolve that issue. That's certainly not something you want to have happen while on a road trip!
 
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Jager

Jager

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Roger that on not wanting this kind of event to happen on a road trip! I'd be less than honest if I didn't admit to being a bit leery of even taking it out on a local drive until the service center techs get a chance to take a look at it.

The originating fault (in both events) was an HVBATT error. And in both cases it happened while charging (which, AFAIK, ought not involve the MV system once the charge has been initiated). So I'm guessing it's probably something in the HV arena.

Will definitely post up what the resolution ends up being.
 


TeslaJohn1

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No, alas. The event kicked out a bunch of error codes, as one might expect. Many of those error codes will clear, I have no doubt, as soon as a normal, uneventful drive takes place. But there were several "earlier today" codes related to the original event (the charge - from a L2, 32 amp UWC - failed at 64% SOC).

I have a service center appointment on 7/30, which I scheduled back on 7/14 when I experienced a similar failure-while-charging event.

I'd like to think it's a software problem, which a soon-to-be-released update might resolve. But it would not shock me if there's a physical component - up to and including the battery pack itself - which might end up getting replaced.

The joys of early ownership!
I had the exact same thing happen but my jump starter worked. I had to take the truck to the service center where they determined the wire harness had a bent pin on the primary harness. They are replacing and claim that caused all of the error messages I was receiving just like you were. I pick it up Wednesday amd hope that resolves all.
 

65SoYoLO

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Roger that on not wanting this kind of event to happen on a road trip! I'd be less than honest if I didn't admit to being a bit leery of even taking it out on a local drive until the service center techs get a chance to take a look at it.

The originating fault (in both events) was an HVBATT error. And in both cases it happened while charging (which, AFAIK, ought not involve the MV system once the charge has been initiated). So I'm guessing it's probably something in the HV arena.

Will definitely post up what the resolution ends up being.
Did you ever find out the cause?
 

cyberHoward

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I have several 40v 6 amp Ryobi batteries. I am thinking about getting an adapter that has a switch on it so it is around to connect up to the Cybertruck. I think I can use that both on the connector right outside the frunk in the right wheel trim to open the Frunk and then connect it to the posts to boot the truck. Does this make sense? I see these adapters on Temu.

Ryobi 40v Adapter Temu
 
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Jager

Jager

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Your link requires a Temu account, so unable to see what your Ryobi adapter is doing. Can't help you there.

But the CT's emergency jump port is expecting a nominal 12v. I'd be leery of connecting anything that wasn't in that neighborhood.
 


cyberHoward

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Your link requires a Temu account, so unable to see what your Ryobi adapter is doing. Can't help you there.

But the CT's emergency jump port is expecting a nominal 12v. I'd be leery of connecting anything that wasn't in that neighborhood.
It looks like 30-50v is fine, see #2 below from Tesla manual. The product basically is a molded device that lets you attach a Ryobi 40V battery and has two wires to connect to. One has switch and the other a fuse. So you can turn it on and off quickly to just pop the frunk. Then hook up to the posts on the inside. The question I have not resolved is the voltage on the posts in the Frunk. Nothing in the manual says how many amps are necessary. This is the only thing I found on the posts in the frunk. " Cybertruck uses a 48V low voltage architecture. As a result, some functions may be unavailable or degraded if you are supporting Cybertruck with less than 30V (for example, another vehicle or a 12V portable jump starter). "

  1. Note
    Applying external low voltage power to these terminals only releases the hood latches. You cannot charge the low voltage battery using these terminals. Do not leave the low voltage power cables connected to the terminals for more than 30 seconds – remove from the vehicle's terminals as soon as the hood latches.
  2. If you are using a variable power supply, set the supplied voltage to a value between 9V and 16.5V or between 30V and 50V.
  3. Turn on the external power supply (refer to the manufacturer’s instructions). The latches are immediately released and you can now open the powered frunk to access the front trunk area.
 

mongo

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It looks like 30-50v is fine, see #2 below from Tesla manual. The product basically is a molded device that lets you attach a Ryobi 40V battery and has two wires to connect to. One has switch and the other a fuse. So you can turn it on and off quickly to just pop the frunk. Then hook up to the posts on the inside. The question I have not resolved is the voltage on the posts in the Frunk. Nothing in the manual says how many amps are necessary. This is the only thing I found on the posts in the frunk. " Cybertruck uses a 48V low voltage architecture. As a result, some functions may be unavailable or degraded if you are supporting Cybertruck with less than 30V (for example, another vehicle or a 12V portable jump starter). "

  1. Note
    Applying external low voltage power to these terminals only releases the hood latches. You cannot charge the low voltage battery using these terminals. Do not leave the low voltage power cables connected to the terminals for more than 30 seconds – remove from the vehicle's terminals as soon as the hood latches.
  2. If you are using a variable power supply, set the supplied voltage to a value between 9V and 16.5V or between 30V and 50V.
  3. Turn on the external power supply (refer to the manufacturer’s instructions). The latches are immediately released and you can now open the powered frunk to access the front trunk area.
Yeah, frunk can use midvoltage
https://www.tesla.com/ownersmanual/cybertruck/en_us/GUID-4EC0FD18-0503-40FD-8C97-0F6BB39DA79D.html
Tesla Cybertruck Jump Starting the 48v Battery in Cybertruck AISelect_20260331_101922_Firefox
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