Shattered roof.

[Cyber DJ]

Anyone have their roof just break for no reason. ?? Got in car and heard the crack and it spiderwebbed. Warranty or no. ?

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[Balthezor]

Did you tint it?

 

[CyberGus]

This is not unheard-of. The SC may be skeptical, but if there is no obvious impact point (and I do not see one) then it should be replaced under warranty.

 

[Outdoors]

I recommend people really the examine glass on the truck. Waviness and areas of clear distortion are a potential issue down the road. Not just a Cybertruck issue. Glass is a unique structure of to keep it simple "stuff". Each one is different and unique. Basically nothing is perfect in life. A careful look at things like this, and a note in the service visit might save some nervous moments later.

 

[Zane Edwards]

Sorry to see this......That has to be covered by warranty, would be shocked if it was not. Assuming of course no sign of impact. My guess is that it was too close to one or more of the panels and any flex in the chassis and/or temp change put pressure on an edge of that glass panel. Interested in hearing how Tesla responds

 

[Pops]

There are multiple cases of this happening documented on this forum. From my recollection most were covered under warranty. SCs have blamed tints for this and declined warranty, justified or not.

 

[MyOtherTruck]

Yikes - how much is the glass do we think?

 

[Crissa]

SCs have blamed tints for this and declined warranty, justified or not.

Have they? What proof do they have tinting cause it? Can't you just remove a tint?

I recommend people really the examine glass on the truck. Waviness and areas of clear distortion are a potential issue down the road. Not just a Cybertruck issue. Glass is a unique structure of to keep it simple "stuff". Each one is different and unique. Basically nothing is perfect in life. A careful look at things like this, and a note in the service visit might save some nervous moments later.

I doubt they'd replace it before it failed, alas. But yeah, it's incredibly hard to see these faults ahead of time, they could be microscopic.

-Crissa

 

[NotMyTruck]

Tint = crack.

 

[Pops]

Have they? What proof do they have tinting cause it? Can't you just remove a tint?

There are lot of reports across the internet of people claiming Tesla declined warranties because of tints. It hasnt happened to me. As far as proof goes? They are free to claim its the cause and to fight it you would need to go to arbitration.

The theoretical reason tint would break glass is: The energy from the sun doesn't just magically go away with tint. It is captured in the glass and heats it up. With darker tint the thermal expansion of the glass can causes stresses that break it.

From the Cybertruck warranty documentation: https://digitalassets.tesla.com/tes...rtruck-new-vehicle-limited-warranty-en-us.pdf

Warranty Limitations
Windshield or glass that is broken, chipped, scratched, or cracked, other than as a result of a defect in material or workmanship of a Tesla manufactured or supplied windshield or glass;

 

[REM]

Looks like a stress deformation leading to failure. Enter a ticket with the service center and I'm sure they will warranty replace it.

In the meantime:

 

[igs]

 

[Cyber DJ]

Did you tint it?

No

 

[Jack27]

The “tint crack” narrative is silly.

Tint = crack.

Ooook!! ? such a lame narrative. Seems pretty cool where he is ? Isn’t the “tint crack” thing based on trapping heat and expansion ? Hmmm

with that said I would peel tint just so they don’t have any excuse

a piece of glass that large can have many deficiencies could of even been slightly nicked on install but not run out and the second weather changed it ran! Generally if you get a “egg shell” nick that ran out it’s safe but just a nick could cause that plus flex and body panels . It’s covered under warranty

 

[Cyber DJ]

Thanks for the input

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