Tesla begins testing Virtual Queue at superchargers this week

[HaulingAss]

Tesla needs to accelerate the number of chargers being put in significantly, the charge speed/curve of the CT is WAYYYY slower than it should be, and waiting 20mins to be able to charge is nuts.

Huh? Tesla has been using fleet data, and data from actual Supercharger sites, to increase Supercharger utilization while reducing the number of users who have to wait to below 1%. And this is in spite of opening up 2/3 of the SC Network to all other EV brands over 2 years ago. Now the wait time statistics include 3rd party utilization by Ford, GM, Kia, Hyundai, Stellantis, Volvo, and the rest and it is very, very rare that you would have to wait even 5 minutes.

Tesla Charging (@TeslaCharging) / X

As a pure electric driver for over 7 years, I've never had to wait to charge while I've waited over an hour or two to fill my gas cars/trucks in the previous 7 years (before I drove only EV). Tesla tracks this kind of data very closely to provide a superior EV ownership experience.

The data shows that the number of charge sessions provided per stall/per day has increased from 3 per day all the way up to 8 sessions per stall/day, while the percentage of users who had to wait declined from as 2.5% down to a record low below 1%.

As to charge speeds on road trips, it's not a real problem. In my Cybertruck my charge stops have increased by around 2 minutes per charge stop (relative to my ultra-efficient Model 3). I rarely DCFC my Cybertruck for more than 25 minutes, most commonly 15-23 minutes. And that's too quick, almost every time, to do the rest break things I want to do. Charge speeds are a total non-issue as long the battery is pre-conditioned when arriving. And that is super easy to do!

So, go pedal your propaganda somewhere else, where more gullible people hangout.

Sponsored

 

[Gigahorse]

Huh? Tesla has been using fleet data, and data from actual Supercharger sites, to increase Supercharger utilization while reducing the number of users who have to wait to below 1%. And this is in spite of opening up 2/3 of the SC Network to all other EV brands over 2 years ago. Now the wait time statistics include 3rd party utilization by Ford, GM, Kia, Hyundai, Stellantis, Volvo, and the rest and it is very, very rare that you would have to wait even 5 minutes.

Tesla Charging (@TeslaCharging) / X

As a pure electric driver for over 7 years, I've never had to wait to charge while I've waited over an hour or two to fill my gas cars/trucks in the previous 7 years (before I drove only EV). Tesla tracks this kind of data very closely to provide a superior EV ownership experience.

The data shows that the number of charge sessions provided per stall/per day has increased from 1 to 2 all the way up to 4 sessions per stall/day, while the percentage of users who had to wait declined from as 2.5% down to a record low below 1%.

As to charge speeds on road trips, it's not a real problem. In my Cybertruck my charge stops have increased by around 2 minutes per charge stop (relative to my ultra-efficient Model 3). I rarely DCFC my Cybertruck for more than 25 minutes, most commonly 15-23 minutes. And that's too quick, almost every time, to do the rest break things I want to do. Charge speeds are a total non-issue as long the battery is pre-conditioned when arriving. And that is super easy to do!

So, go pedal your propaganda somewhere else, where more gullible people hangout.

Most people's experience is personal and localized.
If you are in the midwest you will likely not have to wait for a charger, and may not even see another vehicle at the supercharger.

Head to the SW or SE US on a holiday weekend, during a fire or hurricane evacuation, or just a Friday in the summer and those supercharger lines will magically appear unfortunately.

If waits were 1% Tesla would not be spending the time and money with this Queue system, it would not need to exist.

 

[vandytom]

The pull-thru stalls should refused to connect to a vehicle that is not in Tow Mode (unless there are no other free stalls)

I see this easily gamed ?

 

[HaulingAss]

If waits were 1% Tesla would not be spending the time and money with this Queue system, it would not need to exist.

Huh? Tesla has this data and has published the chart (see above). It agrees with my first-hand experience Supercharging over the last 7+ years. I've never had to wait.

Are you claiming Tesla is lying?

Tesla is always trying to improve, if the que system can make it a less stressful customer experience for that 1% of Supercharger sessions that require a wait, they will do it.

 

[CyberRout66]

All, I have been one of those end users with a trailer and the CT does block 2 chargers when I'm able to pull sideways with the trailer still attached. The 2nd Pedestal in from the end is blocked by the front of the CT and the 1st Pedestal in is the one that gets plugged into the CT.

I do monitor the Supercharger fill/open stalls and I have never gotten into a situation where there hasn't been an available slot for someone to pull into. If I was in such a situation I would get out and talk to the new charger person and tell them I'm sorry but I only have x # of minutes left and I'm gone. Luckily, I have not had to do that yet.

At least I'm better than some of the Brand X guys charging and could care less about blocking 2 or 3 slots.

Unless there are several chargers available, I disconnect my trailer and take up only one spot.

 

[Gigahorse]

Unless there are several chargers available, I disconnect my trailer and take up only one spot.

Same, there should be 0 new superchargers constructed that do not have at least 1 pull through spot, dropping a trailer every two hours to charge is brutal, and some places there is not a convenient place to drop it

 

[Crissa]

Anyone able to give a review on the virtual queue? Anyone get redirected?

Anyone taking a heavily used route?

-Crissa

 

[Ivessm]

Unless there are several chargers available, I disconnect my trailer and take up only one spot.

CyberRout66, I'm with you on dropping the trailer if the SC is busy but fortunately I have not been presented with that yet. Generally there are at least 3 available chargers left after I pull in.

I sometimes have to explain to someone who pulls into an end pedestal that is on the side that these are really for Tesla with trailers or brand X cars that don't then have to take up multiple slots. Sometimes they move, sometimes they look at me like I have 3 heads and roll their window up.

Yeah, Tesla needs to do a better job on future installs.

I really like the larger SC's at interstate rest stops. There are generally 12-16 pedestals and plenty of room. Very rarely half full.

 

[COOKIEHUMPER]

All, I have been one of those end users with a trailer and the CT does block 2 chargers when I'm able to pull sideways with the trailer still attached. The 2nd Pedestal in from the end is blocked by the front of the CT and the 1st Pedestal in is the one that gets plugged into the CT.

I do monitor the Supercharger fill/open stalls and I have never gotten into a situation where there hasn't been an available slot for someone to pull into. If I was in such a situation I would get out and talk to the new charger person and tell them I'm sorry but I only have x # of minutes left and I'm gone. Luckily, I have not had to do that yet.

At least I'm better than some of the Brand X guys charging and could care less about blocking 2 or 3 slots.

So what is the number of minutes I’m supposed to wait while you take up multiple spots instead of dropping the trailer? 2-3 minutes? 15-20?

 

[Gaximus]

Here are my thoughts on supercharging. If you bought an EV and have to rely on a Supercharger to daily drive, you bought one too soon. I understand some EVs are cool, and you want to buy one, and that’s fine if your ok with the consequences. But you not likely to save any money(free supercharging aside) super charger prices aren’t much cheaper than gas(that’s intentional). Also you aren’t helping the environment, because you are clogging up the network, and causing news reports of long wait time, and the people that would switch from ICE to EV, see that and think there is no point in going EV. So until you have the ability to charger overnight at your own place, you shouldn’t be buying an EV. </rant>

 

[Ivessm]

So what is the number of minutes I’m supposed to wait while you take up multiple spots instead of dropping the trailer? 2-3 minutes? 15-20?

COOKIEHUMPER - I don't know. I guess it would be the same if you pulled in and there were 1 or 2 non Teslas taking multiple spots to charge. You would have to wait for the next available pedestal that opens up be it from one of the non Teslas charging or from a Tesla.

As I said I have not been in the situation where all of the slots were filled at any supercharger I've been at while towing.

As to dripping a trailer. Most of the superchargers I've pulled into with a trailer in tow have no _safe_ area to "drop" a trailer.

I'm curious, what are you insinuating in you post?

 

[COOKIEHUMPER]

COOKIEHUMPER - I don't know. I guess it would be the same if you pulled in and there were 1 or 2 non Teslas taking multiple spots to charge. You would have to wait for the next available pedestal that opens up be it from one of the non Teslas charging or from a Tesla.

As I said I have not been in the situation where all of the slots were filled at any supercharger I've been at while towing.

As to dripping a trailer. Most of the superchargers I've pulled into with a trailer in tow have no _safe_ area to "drop" a trailer.

I'm curious, what are you insinuating in you post?

I was fine with your post until you said you’d let them know how much time you had left. I understand you haven’t ran into the situation yet but if you told me I only have X time left I’d be pretty pissed. I know how easy it is to hook a trailer up with the app and the air suspension. I just think it’s kind of rude to tell someone I only got 10 min left when you are the person misusing the charger. That’s just me

Sponsored