Text to schedule delivery date, but no options available, now I can't click the button anymore

[kosmo886]

I got the text to schedule delivery 2 days ago, but when clicking on the button, it says not appointments are available and lists a phone number to call. The number doesn't seem to lead anywhere as it makes you go through prompts for a while, rings then claims Tesla to be closed. Now when trying in the app again, the button to schedule delivery is grayed out. I do still have a VIN assigned. Anyone else had this happen? Any tips on how to schedule delivery/get a sense for timing at this point?

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[MilliVanilli]

I got the text to schedule delivery 2 days ago, but when clicking on the button, it says not appointments are available and lists a phone number to call. The number doesn't seem to lead anywhere as it makes you go through prompts for a while, rings then claims Tesla to be closed. Now when trying in the app again, the button to schedule delivery is grayed out. I do still have a VIN assigned. Anyone else had this happen? Any tips on how to schedule delivery/get a sense for timing at this point?

Respond to the text message and tell them about your situation. I went through the exact same thing. In my case, it took several hours to get a text response (they scheduled the next available date).

 

[kosmo886]

Respond to the text message and tell them about your situation. I went through the exact same thing. In my case, it took several hours to get a text response (they scheduled the next available date).

The next says it's not a monitored number. This is one of the things I hate about Tesla. You can't get a live person to help.

 

[AlmostHuman]

I was able to use the app to message the team. Will that work?

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