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They shipped my Cybertruck to the wrong state

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plaidmodelx

plaidmodelx

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Tesla associate said I couldn’t. Unless she’s wrong? Maybe has to do with tesla owning all the dealerships?
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HaulingAss

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Hauling, are you sure it isn't once you submit your order? I have the invite to configure but am holding off till after the FS run concludes. I checked on both phones, and I do not see that anywhere on the app. Where does the delivery center appear? Thanks.
Yeah, it might be once you submit your order. I remember checking my delivery location multiple times before they shipped it to make sure there were no mess-ups.
 

Makeodds101

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Sorry to hear that, Tesla needs to fix the way they select the nearest Delivery Center.

In the interim, people should be aware that the selected delivery center shows in your app, from the time of the initial reservation, and can be changed if, for any reason, you prefer a different delivery location.
I don't know if I found what you were talking about but when I put my config in on Jan 17, there was one location available in my state. I just looked now and they switched it to another location that just opened, which is bigger and closer to me. I only saw the place once, early January before I config and it looked like it was just built.

You got me amped seeing that my location was changed to a closer spot. ?? i hope they're prepping my vin.
 

Zorro

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Well was super pumped this morning as my 1/9/24 order finally assigned a VIN for the dual motor. However….

I’m located on (not in) the east end of Long Island, New York. In the same location since I preordered in 2019. As anyone else who lives out here knows, if you try and schedule service. Geolocation picks Connecticut as the nearest location. When it’s actually Smithtown, New York. But the app schedules based “as the crow flies” on distance which is a big error.

I called Tesla when I saw my VIN posted this morning as I’m going to be on vacation for a few days next week and didn’t want to miss the delivery. The representative said I’ll make note as you’ll be away those days and inform the location at Mohegan Sun ?

So I can’t pickup the car in CT because I wouldn’t be able to register the car in NY. The car already left Texas for delivery, and they have no idea how to reroute the car or if they even can at this point. Modifying the order will make me lose the allocation. Tesla literally has no idea what to do. It’s kinda funny at this point. My address clearly says NY so no idea how they screwed this up

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Most likely the vehicle was assigned to someone else that didn’t take delivery and was assigned to you and was already in route to original destination. I’ve seen a few cases like this.

Nevertheless, congrats on receiving a VIN!
 
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True maybe they backed out last minute. I’ll try and speak to Tesla again today about any updates
 


M0unt41nm4n

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Hauling, are you sure it isn't once you submit your order? I have the invite to configure but am holding off till after the FS run concludes. I checked on both phones, and I do not see that anywhere on the app. Where does the delivery center appear? Thanks.
@HaulingAss is incorrect and you are correct. It happens when you submit your order. It can change if you change your address. You can see it in the app if you click on View, then on the “Complete” card, click view. It will show you the location. In addition Tesla seems to be ok with folks changing their delivery location in the same state that they live depending on your distance. To change you will need to call in.
 
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You’re right it says Mohegan Sun. I have no idea how it set to that
 
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So just called again. I did have it set for NY delivery. It was switched on Teslas end as someone backed out of the Mohegan Sun delivery. They are worked on still allocating that vehicle to me and switching to NY delivery hopefully
 
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Just checked the app they updated to NY location. Only 120 miles from my house. Better than nothing though! ?
 


SlegMD

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Pay em the money and give ‘em the finger regarding registration
 

CyberTruckeeTheOne

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Mohegan Sun is on tribal land, so they likely will have you complete the NY registration and things via mail. So, picking up in CT should not be a problem. Definitely don't take my word for it though, you should clarify this with your SA.
OP will definitely be getting a temporary license sticker out of NY -- unless intercepted or corrected at the onset.
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