It takes time to update. You just have to wait. My Model 3 had computer replaced and it took 5 weeks to get my FSD back.Mine is on v12 (2024.32.100.1 352b77508820). I’ve heard this is a “delivery” version. Asked service to push an update which they tried (I saw an update failed message come in) and then they replied that it looks like there is a “factory hold” set on it. Apparently they cannot override that.
no idea what any of that means except that I can’t update. No FSD. I did do an FSD transfer and the truck seems to know it. Just no FSD in this build, so can't use it.