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Why I canceled my Cyberbeast order

BlueLightning

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Bummer in the media, Tesla is 17% down in domestic annual sales from January 2025, guess we have a new mission or no mission at all…

“Tesla's mission is to accelerate the world's transition to sustainable energy, focusing on manufacturing electric vehicles and developing energy storage solutions.” -Tesla (2012).

2012 was the best mission to sell cars.

Not anymore. 🫤
 

REM

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Bummer in the media, Tesla is 17% down in domestic annual sales from January 2025, guess we have a new mission or no mission at all…

“Tesla's mission is to accelerate the world's transition to sustainable energy, focusing on manufacturing electric vehicles and developing energy storage solutions.” -Tesla (2012).

2012 was the best mission to sell cars.

Not anymore. 🫤
Progressive growth every single quarter for a multinational company isn't necessarily a good sign of corporate health. There has to be ebbs and flows.
 

Jimbo Ringo

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After going back and forth (a lot) for a while, I finally cancelled my Cybertruck order that I made a couple weeks ago. Figured I’d share why in case others are weighing the same decision.

1) Hardware uncertainty
Recent trends make it feel like a major hardware shift is around the corner. Elon recently said AI5/HW5 is ready, FSD is no longer being sold outright, and S/X are being discontinued rather than redesigned because they’re not selling. That makes me nervous about taking delivery right before a hardware transition that could matter a lot long-term.

2) Sales experience killed my confidence
Dealing with Tesla sales was honestly frustrating. Hours on hold with automated systems, undertrained reps, conflicting answers, dropped calls — it just didn’t inspire confidence.

I also couldn’t get a straight answer about whether free Supercharging would transfer if I bought out a lease through the lender. No one seemed willing or able to answer clearly.

3) Final straw: conflicting info from Tesla itself
Today a Tesla manager told me over the phone that a Model S/X yoke could be installed in the Cybertruck before delivery. She told me to confirm with my local delivery advisor.

The delivery advisor (whom “has been doing this for a long time”) then told me it’s not possible because the Cybertruck’s steer-by-wire system is incompatible with the S/X yoke assembly. The advisor chose to cancel my order on the spot rather than look into the issue any further than asking the guy over his shoulder.

Getting completely opposite answers inside the same company was the breaking point.

I still like the Cybertruck and might revisit later, especially after HW5 rolls out and things stabilize. But for now, it felt smarter to step back and wait.

Curious if others are having similar experiences or if I just got unlucky.

-From: a guy who paid Tesla close to $70k for a MYLR in 2022 and also received years of poor customer service for Tesla solar panels

P.S.: Will get a CB eventually...this community seems pretty cool and a lot more low-key (in a good way) than I expected. hope to join soon...
Justify in your mind all you would like but it is a huge mistake.
 

turns2stone

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After going back and forth (a lot) for a while, I finally cancelled my Cybertruck order that I made a couple weeks ago. Figured I’d share why in case others are weighing the same decision.

1) Hardware uncertainty
Recent trends make it feel like a major hardware shift is around the corner. Elon recently said AI5/HW5 is ready, FSD is no longer being sold outright, and S/X are being discontinued rather than redesigned because they’re not selling. That makes me nervous about taking delivery right before a hardware transition that could matter a lot long-term.

2) Sales experience killed my confidence
Dealing with Tesla sales was honestly frustrating. Hours on hold with automated systems, undertrained reps, conflicting answers, dropped calls — it just didn’t inspire confidence.

I also couldn’t get a straight answer about whether free Supercharging would transfer if I bought out a lease through the lender. No one seemed willing or able to answer clearly.

3) Final straw: conflicting info from Tesla itself
Today a Tesla manager told me over the phone that a Model S/X yoke could be installed in the Cybertruck before delivery. She told me to confirm with my local delivery advisor.

The delivery advisor (whom “has been doing this for a long time”) then told me it’s not possible because the Cybertruck’s steer-by-wire system is incompatible with the S/X yoke assembly. The advisor chose to cancel my order on the spot rather than look into the issue any further than asking the guy over his shoulder.

Getting completely opposite answers inside the same company was the breaking point.

I still like the Cybertruck and might revisit later, especially after HW5 rolls out and things stabilize. But for now, it felt smarter to step back and wait.

Curious if others are having similar experiences or if I just got unlucky.

-From: a guy who paid Tesla close to $70k for a MYLR in 2022 and also received years of poor customer service for Tesla solar panels

P.S.: Will get a CB eventually...this community seems pretty cool and a lot more low-key (in a good way) than I expected. hope to join soon...
Can't help you with #2, but #1 and #3 is something you can have confidence in....

#1 AI5 is still 18-24 months away from shipping in vehicles (it's not "ready", dunno who told you that). And it might be longer than that before it actually performs better than AI4.

#3 This is just dumb... no one should have ever told you that a Model S/X yoke would work in a CT.. it just won't, full stop.
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