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Why is my charging speed so slow?

LonelyCTfan

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I have owned my CT for over 3 months, 3 weeks of that it's been in the shop. I took it cross country and my charging rates have only on a rare few occasions hit max.

I usually sit at 100kW on a 250kW charger with no one else at the other chargers. My trip cross country took so much additional time.

I've hit 233kW for about 2 min then it drops.

As I'm typing it's now at 79kW from the 100 it was a few minutes ago.

I know that the % the battery is at and temp all affect the rate, but it's constantly low no matter my battery percentage.

Idk how to relay this to Tesla, as I keep getting "We don't know, we learn as we go but well send it to engineering " on all of my other concerns.

Trying to stay optimistic but between the bad attitudes from the SC and the other Tesla owners when I simply inquire it's hard. I didn't think owning or buying this truck would make me have to deal with the hate and anguish I have experienced.

I am fearful as life usually does, I have been given a Lemon if the service center treats me like this already and have no fixes.

I didn't come to complain, but to ask if this charging rate is typical and if not, what do I do as a first time EV owner in this situation?
Tesla Cybertruck Why is my charging speed so slow? 20240528_183126
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AlmostHuman

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That seems a little low based on what I have seen on the Cybertruck AWD on a V3 Supercharger.

Below is a charge session on a V3 Supercharger. Levels out around 70 kW at 70%

Tesla Cybertruck Why is my charging speed so slow? IMG_0414
 

Stuck4ger

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I have owned my CT for over 3 months, 3 weeks of that it's been in the shop. I took it cross country and my charging rates have only on a rare few occasions hit max.

I usually sit at 100kW on a 250kW charger with no one else at the other chargers. My trip cross country took so much additional time.

I've hit 233kW for about 2 min then it drops.

As I'm typing it's now at 79kW from the 100 it was a few minutes ago.

I know that the % the battery is at and temp all affect the rate, but it's constantly low no matter my battery percentage.

Idk how to relay this to Tesla, as I keep getting "We don't know, we learn as we go but well send it to engineering " on all of my other concerns.

Trying to stay optimistic but between the bad attitudes from the SC and the other Tesla owners when I simply inquire it's hard. I didn't think owning or buying this truck would make me have to deal with the hate and anguish I have experienced.

I am fearful as life usually does, I have been given a Lemon if the service center treats me like this already and have no fixes.

I didn't come to complain, but to ask if this charging rate is typical and if not, what do I do as a first time EV owner in this situation?
20240528_183126.jpg
Do you set the supercharger as the navigation destination (good) or just drive up and plug in without setting it as the destination (bad, because it won’t precondition the battery for charging)
 

CyberRich

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Not sure if you’ve watched Kyle’s coast to coast race, but lots of Cybertruck charging sessions for comparison in here.
 

edc

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Biggest thing is pre conditioning the battery and LOW SOC. Get to a supercharger under 20% and see how it charges.
Also go to the secret service menu and see if any alerts pop up.

I'm assuming its normal and there's nothing Tesla would do unless you're getting alerts that it can't charge or charge level reduced.
 


smggsm

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Biggest thing is pre conditioning the battery and LOW SOC. Get to a supercharger under 20% and see how it charges.
Also go to the secret service menu and see if any alerts pop up.

I'm assuming its normal and there's nothing Tesla would do unless you're getting alerts that it can't charge or charge level reduced.
is there a way to force precondition if you not using the truck map to supercharger ?
 

AlmostHuman

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is there a way to force precondition if you not using the truck map to supercharger ?
Not that I know of and I miss this. In the X with Ludicrous Mode of you put it in Ludicrous Mode it turns the battery heater on. I have used it a number of times to get the battery ready when heading to a DC fast charger that was not a Supercharger.
Wish I could do this on the Cybertruck.
 

smggsm

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Not that I know of and I miss this. In the X with Ludicrous Mode of you put it in Ludicrous Mode it turns the battery heater on. I have used it a number of times to get the battery ready when heading to a DC fast charger that was not a Supercharger.
Wish I could do this on the Cybertruck.
I looked every where , it hard to believe that important features not available on this big battery .. unless preconditions not required for new cells ?
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