Tanquen
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- #1
The first truck was delivered dirty with a good sized scratch that was found after paying while getting ready to leave, after some hand ringing I decided to refuse it. Six or so weeks later they had a second vehicle and I asked them to please check it carefully. After the second time talking to them about it, they then sent a picture of scratches on the front bumper. This wasn't as concerning as that can be easily replaced and they did say they would replace it.
After coming out to see the vehicle, it was, to their credit, much cleaner than the first one. There were more scratches and scuffs. Most every piece of plastic trim has scuffs or scratches on it.
Unfortunately, after having the vehicle for a couple of weeks I also noticed brown spots all over that looked to be some kind of pitting. The vehicle currently has 172 miles on it and around 60 of those are from picking it up. It’s never been wet since delivery and lives in the garage.
The pitting is mostly on the front hood. They look like little brown spots. So far I've only used water and a new microfiber cloth to take off bugs. But I then noticed these brown spots that could not be removed. On closer inspection, they actually look like erosions into the metal. I don't think they're the rust issue that some folks were having. It also doesn't seem to be rock chips. I've never heard anything hit the truck and I'm not sure what a rock chip would look like, but these don't seem to be that.
See all issue details below.
There is a creaking almost frog like sound while driving at around 30-35 MPH or so.
Creaking somewhere in the dash, not always there.
Ventilation fan is a little noisy on low (setting 2), little rattle or clunking sounds.
I also do not hear any lock sound. Now make a locking sound after the last Firmware update.
The manual says there should be a setting but I don't see it.
When the vehicle locks, the exterior lights flash once. To also sound a confirmation chime when Cybertruck locks, touch Controls > Locks > Lock Confirmation Sound.
Right side. Trim is a little high. The back ends of both sides are also high but it looks intended?
I was able to push this down and there was a click like it clipped into place.
This is the front bumper pic they sent me before pickup but most all black plastic trim has a mark or two.
Some trim seems loose. Front right seems solid but the same spot on the front left is maybe not clipped in.
Link to video of loose trim. Don’t forget to click play.
Rear Tailgate Light on the right side and marks at the top edge seem to be on or under a clear layer. May wipe off but not wanting to try anything but water and a microfiber cloth.
Along the top edge.
Rear bumper. Smaller scratches.
Lower left under tailgate.
Lower right side.
Passenger side, right front. More scuffs and not have been able to remove what looks like fingerprints. They took a picture of this one at pickup.
Same part lower end by door.
I did show this to the delivery person but I don't think he took a picture. Passenger side, right rear.
Passenger side, right rear, lower.
Driver side, left rear, lower.
White chalky stains all over the truck bed and tailgate and bed lining. Don’t change when washed with water and microfiber cloth. Some in the frunk too, but have mostly come off in the front trunk.
Glue on edges of glass. Not that bad but is there a way to remove it without making it worse?
A handprint and a lot of fingerprints on the bottom of the tailgate, also on the hood. (Hope these just come off. What is best to try and remove these?)
There are a number of light scuffs around the truck. Not a deep scratch like the first truck but I'm guessing not easy to remove. They just pop out from time to time when walking up to the truck. The worst one is on the rear left.
Pitting? Not just rusting contaminants and not sure what to do about these or how many there are, they are mostly on the hood but are on the sides too.
Wrinkle like distortion in the left side of the windshield. It’s hard to photograph and it’s not a huge deal but distracts me sometimes. Looks like it’s between two layers of the glass.
Dimples on the top edge of the white door trim.
Randomly, turning the sun visor down, the plastic drive selection housing comes off.
Small mark on dash, right of the display. I saw this at pickup but there was more dirt around it and it looked like it was coming off. It was just the dirt around the scratch that came off.
There are a few smaller ones that did not have dirt with the marks.
Small marks, glue(?) on the center console armrest.
After coming out to see the vehicle, it was, to their credit, much cleaner than the first one. There were more scratches and scuffs. Most every piece of plastic trim has scuffs or scratches on it.
Unfortunately, after having the vehicle for a couple of weeks I also noticed brown spots all over that looked to be some kind of pitting. The vehicle currently has 172 miles on it and around 60 of those are from picking it up. It’s never been wet since delivery and lives in the garage.
The pitting is mostly on the front hood. They look like little brown spots. So far I've only used water and a new microfiber cloth to take off bugs. But I then noticed these brown spots that could not be removed. On closer inspection, they actually look like erosions into the metal. I don't think they're the rust issue that some folks were having. It also doesn't seem to be rock chips. I've never heard anything hit the truck and I'm not sure what a rock chip would look like, but these don't seem to be that.
See all issue details below.
There is a creaking almost frog like sound while driving at around 30-35 MPH or so.
Creaking somewhere in the dash, not always there.
Ventilation fan is a little noisy on low (setting 2), little rattle or clunking sounds.
I also do not hear any lock sound. Now make a locking sound after the last Firmware update.
The manual says there should be a setting but I don't see it.
When the vehicle locks, the exterior lights flash once. To also sound a confirmation chime when Cybertruck locks, touch Controls > Locks > Lock Confirmation Sound.
Right side. Trim is a little high. The back ends of both sides are also high but it looks intended?
I was able to push this down and there was a click like it clipped into place.
This is the front bumper pic they sent me before pickup but most all black plastic trim has a mark or two.
Some trim seems loose. Front right seems solid but the same spot on the front left is maybe not clipped in.
Link to video of loose trim. Don’t forget to click play.
Rear Tailgate Light on the right side and marks at the top edge seem to be on or under a clear layer. May wipe off but not wanting to try anything but water and a microfiber cloth.
Along the top edge.
Rear bumper. Smaller scratches.
Lower left under tailgate.
Lower right side.
Passenger side, right front. More scuffs and not have been able to remove what looks like fingerprints. They took a picture of this one at pickup.
Same part lower end by door.
I did show this to the delivery person but I don't think he took a picture. Passenger side, right rear.
Passenger side, right rear, lower.
Driver side, left rear, lower.
White chalky stains all over the truck bed and tailgate and bed lining. Don’t change when washed with water and microfiber cloth. Some in the frunk too, but have mostly come off in the front trunk.
Glue on edges of glass. Not that bad but is there a way to remove it without making it worse?
A handprint and a lot of fingerprints on the bottom of the tailgate, also on the hood. (Hope these just come off. What is best to try and remove these?)
There are a number of light scuffs around the truck. Not a deep scratch like the first truck but I'm guessing not easy to remove. They just pop out from time to time when walking up to the truck. The worst one is on the rear left.
Pitting? Not just rusting contaminants and not sure what to do about these or how many there are, they are mostly on the hood but are on the sides too.
Wrinkle like distortion in the left side of the windshield. It’s hard to photograph and it’s not a huge deal but distracts me sometimes. Looks like it’s between two layers of the glass.
Dimples on the top edge of the white door trim.
Randomly, turning the sun visor down, the plastic drive selection housing comes off.
Small mark on dash, right of the display. I saw this at pickup but there was more dirt around it and it looked like it was coming off. It was just the dirt around the scratch that came off.
There are a few smaller ones that did not have dirt with the marks.
Small marks, glue(?) on the center console armrest.
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