BeardedSasquach
Well-known member
- Joined
- Feb 7, 2024
- Threads
- 0
- Messages
- 63
- Reaction score
- 54
- Location
- North Carolina
- Vehicles
- Cybertruck AWD FS
This right here! When you are trying to plan things and have things in order you can’t. The silence and lack of knowledge from Tesla is crazy. I like to plan but there has been no way to do so. Tesla could assign me a VIN right now, say I have to pick up Friday or they will pass my truck to someone else and put me back in the queue. How can you plan for that? You have to drop everything to get what you ordered on their time. The lack of communication, knowledge and overall support has been awful. I understand when you are given a window, that might not happen, but let people know so they can plan and have a true ballpark idea. Once we passed the estimated delivery window in March it would have been nice to have some communication of a new timeframe. Now I have no idea. The biggest thing for me on top of all this is people that have ordered after me in other states, talking months after me are getting their trucks. It makes you real salty to see yourself getting passed by from orders way after yours. Stay salty my friends.I’m like most others — eager to get the CT but, having waited this long, not in a huge rush. What irritates the you-know-what out of me is the inability (or unwillingness) of Tesla to give me a general idea when to expect delivery. Especially after hearing reports that the SC expects a person to take delivery within a couple days of being contacted or they will pass the truck on to the next customer. In my case, we got the VIN 15 days ago, and seven days ago were told by phone by a Tesla rep that the truck was en route to the SC in Lynnwood WA.
So, we booked a flight from AZ (where we spend the winter) in order to be available when the delivery date comes. Five days after being told it was en route, I stopped by the Lynnwood SC and asked if they had an update. The answer: “it’s still at the factory in Texas. You should be getting it in a month or so.”
Excuse me, but what is going on here? I can order a pizza and know when it will be delivered. I had another car shipped from AZ to WA and was able to track its location every mile of the trip, including when the driver stopped outside Vegas to take a leak! Yet a company that’s supposedly one of the most advanced in the world can’t give me a general idea when I will get my vehicle? Whether it takes another day, week or month, just let me know.
Sponsored