Key cards no longer unlock truck

[rixos]

My cards are still not working…

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[Aces-Truck]

My keycards were not working. After a few of you posted that their's started to work again, I re-tried mine today. Vola! they now work. I'm on firmware 2024.45.25.15 (same as what I had when the keycards did not work). Go figure...

 

[Cyber_John]

I was excited after reading the last couple of posts, so I ran outside to check my keycards. Neither of them work still.

Firmware 2024.45.25.15 - It updated to that a week or two ago.

 

[dalton108]

My keycards were not working. After a few of you posted that their's started to work again, I re-tried mine today. Vola! they now work. I'm on firmware 2024.45.25.15 (same as what I had when the keycards did not work). Go figure...

The card has to choose the rider and the car! Make the tsaheylu, Jake!!

 

[EVFan]

Keycard not working here as well, here’s Tesla Service’s reply on 1/30/2025:

Thank you for the reply. From what we are seeing there is a firmware issue with Cybertruck affecting the key card unlock. Our team is aware and an update is in the works and will be sent in a future update.

 

[KG206]

My key card was NOT working. Now it IS working. I am on version 2024.45.25.15, which uploaded about a week ago. This started working today, but has not been tested since about 2 or 3 days ago. I have 4 key cards, and I tested each one and confirmed that none did work, and now all do work. The reader is about 3 inches above the light. It was pretty cold outside (25F) and now it is warmer (35F). I don't know what else to say... )

I just picked up from service and I was told once i update to 2024.45.32.10+ It should be resolved I havent had a chance to scour but that looks to be true based on other comments.

my service experience was pretty good, man they deal with irritated people all day not sure how they do it. They kept it overnight, and i got a bonus key card out of it, along with getting a 23' a p100d Model X, which i was way less a fan of than i expected to be That yoke is weird af. Squircle w/ sbw is where its at.

 

[Sjohnson20]

I just checked my keycard and it won't unlock but strangely it will lock the truck back. I think I would rather have it the other way around lol

I'm still on the 45.25.15 software.

 

[Treesneezer]

I took my cybertruck to a service center on 1/29/2025. The technicians performed a "mid-voltage reset". It cleared the problem. The representative said that a software update for the bug is going to have to come out.

 

[Treesneezer]

I took my cybertruck to a service center on 1/29/2025. The technicians performed a "mid-voltage reset". It cleared the problem. The representative said that a software update for the bug is going to have to come out.

It was done in 2 hours for me

 

[d9271]

Works for me on .10

 

[i_dont_have_one]

I'm in the same boat with 45.25.15, so I thougt I would try to use my apple watch ultra as a spare key. I followed the instructions in the cybertruck owners manual (no, there aren't any instructions) but found a couple of videos online. Seemed simple enough, just open the app on the watch and tap 'Set up Watch Key'. It just spins until it says 'session expired'. I'm on iOS app version v4.41.5-3149, so until 45.32.10+ rolls out and hopefully fixes the problem I'm ?I don't have an issue with my phone key.

 

[oscar60]

I'm in the same boat with 45.25.15, so I thougt I would try to use my apple watch ultra as a spare key. I followed the instructions in the cybertruck owners manual (no, there aren't any instructions) but found a couple of videos online. Seemed simple enough, just open the app on the watch and tap 'Set up Watch Key'. It just spins until it says 'session expired'. I'm on iOS app version v4.41.5-3149, so until 45.32.10+ rolls out and hopefully fixes the problem I'm ?I don't have an issue with my phone key.

Be sure when you go to Apple Watch on iPhone scroll down to the bottom where it says available apps and install tesla app then tap forward and tap show on watch then you should be able to add from watch

 

[i_dont_have_one]

Be sure when you go to Apple Watch on iPhone scroll down to the bottom where it says available apps and install tesla app then tap forward and tap show on watch then you should be able to add from watch

I have the app installed on the watch, I checked all the settings on the watch and nothing stands out that would interfere with it working. I force restarted the watch and tried to pair again from the Tesla app on the watch and I get the same behavior, when it reaches 'authenticating' I get a session timeout.

 

[oscar60]

I have the app installed on the watch, I checked all the settings on the watch and nothing stands out that would interfere with it working. I force restarted the watch and tried to pair again from the Tesla app on the watch and I get the same behavior, when it reaches 'authenticating' I get a session timeout.

fully software updated on the car? If so , restart phone , watch and/ or then delete tesla app from phone and watch and reinstall, try again.

 

[oscar60]

fully software updated on the car? If so , restart phone , watch and/ or then delete tesla app from phone and watch and reinstall, try again.

How old is the watch? needs to run correct iOS program.

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