Unsupervised FSD for Cybertruck (and FU Tesla Service)

[donnymcdoodles]

So, as like most of you I sit here patiently waiting for my FSD upgrade. We hear news, get excited, but deep down know that Musk has a tendency to over-exaggerate release dates (putting it nicely). Recently, everyone is saying that our trucks FSD is on hold because they are hyper-focused on the robotaxis. But that seems odd since progress to the next FSD release should be so close. Something seems off. Then I read this today:

https://futurism.com/emails-tesla-california-robotaxis

I always just thought Musk was just talking like an excited child and just over-optimistic about timelines. That's just who he is. But this story, if true, the last paragraph is a bitter pill to swallow:

"In short, Musk and Tesla are talking a big game to investors and its wide-eyed fans about how amazing its Robotaxis will be — but its private groveling with regulators suggests that it's fibbing to at least one of those groups."

I hate to say it, but occam's razor... I think we've been had boys. Unsupervised seems like a pipe dream.

And since at least one person will undoubtedly say this is a troll post, I will half-agree because I love the truck but hate Tesla Service. So much that this truck, which is a leaps-and-bounds better than anything on the road, gives me a tinge of regret for ever even buying.

Long story short, got my brand new truck back from service (rear seat-belt error and to add a slat). It is a 2025 freshly wrapped CB with about 200 miles on it. They had it for 4 days (took them 1.5 days to even get around to it). Got it back, as expected, seat-belt error seems fixed and of course the bed probably leaks even worse now... but whatever. Problem? Fix 1 thing, break something else?

Not 1 or 2 things... literally 20 things broken, damaged, or improperly reinstalled!! WTF?!?! Thank God I took a ton of pictures and videos of both the interior/exterior when I dropped it off. It goes back next week with assurances (whatever that is worth) that only their lead tech will touch the truck and they will be responsible for any damage to my PPF that may occur on the next visit.

I was a Tesla Service Center virgin before this. My 2024 Cybertruck (AWD) was mint and never needed service. I knew to avoid service if possible, but what can you do about a seatbelt error that you can't resolve on your own? This was a nightmare and Tesla should be ashamed of themselves for hiring techs who clearly have no pride in their jobs. For F's sake, just give me the parts and I will do it myself!

/rant

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[L3it3R]

"In short, Musk and Tesla are talking a big game to investors and its wide-eyed fans about how amazing its Robotaxis will be — but its private groveling with regulators suggests that it's fibbing to at least one of those groups."

I hate to say it, but occam's razor... I think we've been had boys. Unsupervised seems like a pipe dream.

-------------------------------------------------------------

Not 1 or 2 things... literally 20 things broken, damaged, or improperly reinstalled!! WTF?!?!

We have a few Tesla's and have had varied experiences with Tesla Service, but I find that if you go in there and really layout what the issues are, talk with the advisors, and take the time to walk them down the 'what/where/how/why' they do a better job than if you simply select an option in the service menu and drop it off.

The FSD fiasco isn't ideal - I've been an FSD owner since 2021 and have been using it since December 2021 - but it has been leaps and bounds with every major version, and lately I can typically go 5-6 hours without even thinking about touching the wheel or pedals in my truck (my HW3 model 3 and model Y are a different story).

I think we'll get there, but yes - regulations will be a roadblock in many jurisdictions, not only for approvals to operate, but how to regulate it. A police officer pulls you over for using your phone, how do you prove FSD unsupervised was in control and legally liable?

These aren't easy questions to answer.
Time is required.

 

[donnymcdoodles]

Yeah, it was weird, because I took a drive with a tech before hand and he seemed super-nice and knowledgeable. Not sure if he was the same one that did the work. What happened was mostly just pure carelessness. Forcing parts back together instead of making sure you have proper fit.

But at the same time, they threw my seat-covers on the shop floor and were stepping on them (footprints all over the back of them). You can make an argument about they shouldn't be on there... but I asked them beforehand if they wanted me to take them out, and they told me they were fine to keep on. I used to be a mechanic and only saw this type of inconsideration for someone's vehicle at the worst of places.

In regards to the FSD, IMHO they would be so much better off if they didn't set expectations. I agree that the FSD is pretty amazing currently... why dangle more features if you aren't even remotely close on delivering them. Unless, as the article mentions, it is aimed investors? At which point, maybe I should reconsider my Tesla positions since there seems to be a mismatch in reality?

 

[Zane Edwards]

I hear your frustration and can relate. You can see my other posts detailing my experience with the SC here in Palo Alto. Tesla SC is a big problem. They have made some minor improvements to the app, to the attitude of the lead tech and the person who checks you in but whatever is happening to the vehicles once in the SC is still there. I go in on the 11th for restraint system error which is the same problem I had shortly after delivery just over a year ago and I am cringing for all the same reasons you describe. Hope yours gets done right and I am crossing my fingers on mine also. UGH.

 

[donnymcdoodles]

I hear your frustration and can relate. You can see my other posts detailing my experience with the SC here in Palo Alto. Tesla SC is a big problem. They have made some minor improvements to the app, to the attitude of the lead tech and the person who checks you in but whatever is happening to the vehicles once in the SC is still there. I go in on the 11th for restraint system error which is the same problem I had shortly after delivery just over a year ago and I am cringing for all the same reasons you describe. Hope yours gets done right and I am crossing my fingers on mine also. UGH.

Which seat is throwing your error?

 

[Zane Edwards]

Front passenger

 

[Sterling Shadow]

New CT Owner and new to Tesla. I have an appointment to bring in my CT next week to fix 2 very small dents in the bed cover. Surprised it passed QC but it was also an inventory vehicle. I can actually live with the dents but thought they should be fixed since it’s a brand new and $$$ truck. They are also going to fix my Frunk where 1 quarter panel sticks up maybe 1/4” higher than the other side.
There are some slight waves in the steel in certain places but I’m beginning to think this is somewhat normal with these trucks.
I did schedule the SC appointment when under 100mi.
My question for you guys is, should I move forward with my appointment and get the repairs done or cancel and live with it in fear of more damage or issues arising from the work?
I can live with the issues, just annoying more than anything. Thanks in advance, this is my first post here.

 

[donnymcdoodles]

New CT Owner and new to Tesla. I have an appointment to bring in my CT next week to fix 2 very small dents in the bed cover. Surprised it passed QC but it was also an inventory vehicle. I can actually live with the dents but thought they should be fixed since it’s a brand new and $$$ truck. They are also going to fix my Frunk where 1 quarter panel sticks up maybe 1/4” higher than the other side.
There are some slight waves in the steel in certain places but I’m beginning to think this is somewhat normal with these trucks.
I did schedule the SC appointment when under 100mi.
My question for you guys is, should I move forward with my appointment and get the repairs done or cancel and live with it in fear of more damage or issues arising from the work?
I can live with the issues, just annoying more than anything. Thanks in advance, this is my first post here.

I think only you can answer that. But what I will say is DEFINITELY take an extremely comprehensive walkaround (inside and outside) when you are at Tesla dropping it off. If you have any third-party accessories, they may ask you to sign a disclaimer of some sort. So if you have a wrap or anything else, that would be the time to bring it up. Here is what they damaged on mine:

Fixing my rear restraint system error:
- Scratched rocker panel
- Floor trim piece heavily damaged
- Failed to reinstall rear bolster correctly
- Damaged rear bolster (torn leather)
- Part behind rear bolster damaged
- Rear trim header not installed properly
- Seat no longer correctly locks into place
- Gouge in trim piece behind center armrest
- Scratches on trim (both sides) from improper rear trim header not being installed properly.
- Rear speakers sound blown (probably from improperly installed trim header)
- Missing 2 sunshade clips (sunshade was significantly jammed into the incorrectly installed header)
- Stain on front passenger door
- Underseat Storage Bin damaged
- Gouged front passenger seat mount
- Damaged/dirty seat covers
- Entire car (inside/outside) covered in oily handprints. Imagine someone eating fried chicken working on your car.
- Found some fasteners rolling around in my car

Adding my slat:
- Bed liner gouged
- Sail trim not snapped into place
- Tailgate damage (interior)
- Leak appears worse

You can see it is just a trail of damage from start to finish per job.

What would I have done different? Probably drove to a service center that gets a little better reviews. Once this damage is done, they don't want you to go to a different service center to rectify it because it messes up their inventory. But I will NEVER let Tesla Service touch my car again unless I take a ton of video/pictures of every square inch of the car first and make sure they compensate me for any damage to third-party accessories.

 

[donnymcdoodles]

If the damage from "repairs" is this extensive for what you CAN SEE, what does the rest of the job that you can't see look like? The bigger the job, the more of a shat-show it can become.

 

[Sterling Shadow]

Holy cow. The more I think about it the more I want to just cancel. I have a week so I’ll stew on it and see what else I can find online about the specific center. Fortunately I’m not super anal about cars, not a big car person in general, but I Love this truck. I was more annoyed that it came with the minor issues but can easily live with them. Mentally I’m convincing myself that since it was an “inventory” vehicle, maybe someone refused it, it did come with a year of Super Charging and the premium connect service.
I would have gladly chosen this truck with its issues in exchange for those perks.

 

[Sterling Shadow]

Here are the issues I’m scheduled for. Admittedly they look a lot worse in the photos which was what I was trying to achieve. The dents in the tonneau are not very noticeable. The panel on the frunk only sticks up about 1/8” more than the opposite side and the wave in the door is barely viewable. I’m learning that stainless shows imperfections very well. Thanks for you help and sorry to hijack the title of this thread.

 

[donnymcdoodles]

I am not that picky either. In fact, I probably haven't had a car washed in 20 years.

When I got my car back I only noticed the gouge in my bed liner and the sail trim piece not pushed in all the way. No problem, I pushed it in and thought to myself "well luckily they only damages my cheap bed liner". But if I have to make a list for them, I am 100% going to put everything in it.

I am not sure if it being an inventory car would matter. My car was ordered normally (not on the lot). I noted issues directly when picking it up, but they were still just directing me to schedule service. Unfortunately, I think only a small percentage of these trucks are seemingly defect-free at delivery.

For example, every single new delivery I saw had a tonneau cover gap by the missing slat (they all had missing slats) and most had an uneven gap in seal at the top of the cantrails (probably causing a lot of wind noise). I point out my warped cantrail, and a service guy will tell you something like... " a lot of them look like that... look here... this one is even worse".

It is an awesome truck, so even if it has some issues, even with the issues it is still better than anything else I can think of.

Even if it was perfect, give it a little time and your seat will start to squeak. lol.

 

[donnymcdoodles]

Here are the issues I’m scheduled for. Admittedly they look a lot worse in the photos which was what I was trying to achieve. The dents in the tonneau are not very noticeable. The panel on the frunk only sticks up about 1/8” more than the opposite side and the wave in the door is barely viewable. I’m learning that stainless shows imperfections very well. Thanks for you help and sorry to hijack the title of this thread.

I'd take it back for that. Make sure to take good pics and videos of the inside tailgate and vault area when dropping it off (in addition to all other parts of the car inside/outside). I don't think they really will be working on the inside of the car for this job. Any damage they do would probably just be to other exterior trim pieces.

 

[donnymcdoodles]

This is how they would replace your slats: https://service.tesla.com/docs/Cybe...UID-D62653D5-6BC1-4228-8CE6-3B3A214F14C2.html

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