Observations from Jacksonville SC today

[Lasttoy]

I spent hour there looking at the 12 Foundation and 1 Beast. Here r my observations.
1. They are nasty filthy from train ride
2. Couple were dented. One had big chunk out of bumper
3 NONE had roof light bar. GM said they r being made. To be installed later
4. All had black seats. White trim on door and dash.
5. Why are do many here?? Folks aren't ready
.6. Small Pig tail in LF wheel well to jump the battery. All arrive
dead.
I will attempt to attach pictures.
7. A lot sitting in railyard. No place on lot. I'd say 200 normal car on lot.

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[TJC]

The lot is way overfilled. I had issues navigating it the other day, haha.

Did you happen to notice the VIN range of any of them? 14,000s / 15,000s /etc

I’m waiting on mine that’s in the 14500s. They have been pretty slow to deal with after telling me it would be there on the 3rd of this month. Still wasn’t there as of early this week when I swung by.

 

[Lasttoy]

No. Stupid me forgot. It was hard to find that window sticker.
Place us so crowded. Unbelievable

 

[Lasttoy]

There r 12 out back. No telling how many at railroad

 

[TJC]

There r 12 out back. No telling how many at railroad

Yeah, it was insane when I was there too. I think the guy on the floor said he had like 40-something deliveries to finish in the few hours that they were open. I can’t imagine how they’re doing what they’re doing with only a handful of people now.

 

[PunkOuter]

Yep. We've been documenting in another thread our joys with the Jacksonville service center and the loooooong waits for repairs there. It's not a good experience.

https://www.cybertruckownersclub.co...ng-on-cybertruck-repair-since-02-24-24.16618/

 

[Lasttoy]

They are only service center within 99 miles. Georgia, Tallahassee, Daytona. Only have 17 bays. I did opening tour. I'm like r u kidding me.

 

[Speedr]

I spent hour there looking at the 12 Foundation and 1 Beast. Here r my observations.
1. They are nasty filthy from train ride
2. Couple were dented. One had big chunk out of bumper
3 NONE had roof light bar. GM said they r being made. To be installed later
4. All had black seats. White trim on door and dash.
5. Why are do many here?? Folks aren't ready
.6. Small Pig tail in LF wheel well to jump the battery. All arrive
dead.
I will attempt to attach pictures.
7. A lot sitting in railyard. No place on lot. I'd say 200 normal car on lot.

@Lasttoy, what do you mean "dented"? Was it the bumper? I assume not the Stainless Steel...

 

[HaulingAss]

They look amazing!

This is going to make for some very happy new owners! Congrats to whoever is next in line!

 

[Cnod]

I picked up my CT on Tuesday in St Pete, FL. The head of service explained to me that Jacksonville has more land than most of the FL costal locations. He said they are doing lots of service in JAX prior to sending to the other SC’s for delivery. He mentioned that because many of the SC’s are land constrained that they can only handle so many deliveries at a time before they can take more. JAX has become a bit of a staging location for the rest of FL. I’m not sure if this is accurate, but my CT went in to service in Jacksonville before being transported to St Pete. I have a 7,000 VIN and just took delivery after it sat in Jacksonville for 6 weeks.

 

[Lasttoy]

Wow. The GM said he had trucks at railyard. It's packed for sure. I'll never understand why they don't have 2 or 3 shifts?

 

[DarkEye]

My Cybertruck delivery experience at Jacksonville Florida SC.

1) The first 5 digits of your RN#: 11290xxxx
2) The date of Email received to configured CT: 3/5/2024
3) The date you configured your truck: 4/10/2024
4) The date you received your VIN assignment: 5/22/2024
5) The number range of your VIN i.e.: 14xxx
6) The Date you will take delivery: 6/12/2024 4pm
7) Your state: Jacksonville, FL
8) AWD

Scheduled for 06/12/2024 4pm. I'm a first time EV owner and never have driven an EV before and new to the Tesla family.

Got to the SC at 3:00 pm to see if my CT was there so I could look at it in person. Around 10 CT's were in the back lot. None in the delivery bay getting prepped for delivery. Went into lobby to hanged out.

Got a text @ 3:10pm from Tesla saying "Hello, We are experiencing long wait times on our vehicles going out today with our Vehicle Preparation team falling behind for Transparency we will be pushing your appointment time to 5:30 PM. -Tesla Team".

There were around 30 other people there for delivery pickups. Started hearing people talking that they had a 4pm delivery appt also. Some were there for 1pm appt. Whenever a member of the Vehicle Preparation team came out of the office they would get bombarded by many customers asking for updates and information. The VPT would deflect and run away back into the office. One time the VPT came out I heard him state that they were still working on the 1pm deliveries.

5:30pm rolls around so everyone starts pounding on the VPT office doors for some updates. As we are waiting I asked around and there are 5 others there to pick up their Cybertrucks.

6:30pm then rolls around and everyone in waiting lobby (>25 people) are still unable to get updates. Office closes at 7pm but VPT are staying to finish all deliveries.

7:30pm was told the CT's are at another holding lot somewhere and had to be driven over to the SC.

8:30pm We see 6 CT's show up and parked in the back lot. So most of the CT people go back to find their CT and look it over. We find our VIN.

9:00pm We are offered to take delivery of our CT without it being prepped (cleaned and whatever else they do to them). They said we can bring the CT back on another day and they would detail them. I don't know how to set that up with them.

9:30pm The VPT take all of us to the back lot to look them over and unlock them. We all agreed to take them as is seeing no issues.

9:45pm They start to bring each CT up to front lot and start the process to put tag on and collect payment and key/app verified.

10:00pm I hand over my cashier check and get my registration and they put the tag on and make sure keys are programmed. I notice my CT only had 16% charge and they drove me back to the supercharger in the back lot and showed me how to hook up. They said I could charge up as much as I needed.

10:30pm Had enough charge so we drove home and went to bed.

 

[Lasttoy]

Unbelievable
Thank you so much for this
Did u find any damage?? I saw 3 damaged
I saw ONE inside being washed at noon. There were a dozen dirty lined up. It's just Un real. No one cares. No one. The GM said there were dozens at railyard
U r lucky it finally happened at 10pm

 

[DarkEye]

Unbelievable
Thank you so much for this
Did u find any damage?? I saw 3 damaged
I saw ONE inside being washed at noon. There were a dozen dirty lined up. It's just Un real. No one cares. No one. The GM said there were dozens at railyard
U r lucky it finally happened at 10pm

I found no damage and everything has been fine with my CT. I'm still learning all the in's and out's of the CT and I'm enjoying it.

I washed it the day after taking delivery and it looks great. I"m having to clean the inside front windshield daily because the dash material is off gassing. Hopefully that will stop soon.

Whoever the manager of this SC is needs to talk to Tesla and get more employees hired to handle the load they have. Only two VTP were there for my delivery (Augustine and Gabriel). They were very helpful once we demanded that the delivery process be moved along.

 

[Lasttoy]

Look on YouTube for video of screen operating. I've watch Erick. Cybertruck orientation 4 times
Soooo .any little things to learn

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