5-day-old CyberBeast out of service

[waters212]

Had my CB for five days/400 miles. Went to back out of parking space and rear wheels locked in turning position. Received advisory to try to exit/enter vehicle but no luck. Numerous codes started to show up including:
-Rear axle turning disabled-Turning radius limited (numerous times)
-Steering alignment service recommended - ok to drive
-Automatic vehicel hold disabled
-Automatic Emergency Braking is unavailable
-Lane departure avoidance features unavailable
-Traction control disabled
-Stability control disabled
-Adaptive ride control degraded

But, other than that, it's fine. LOL

Took it to service. Two days later they say they are ordering parts. (worst experience ever dealing with Tesla)

Anyone experience, or hear of these, errors and the resolution?

Thanks!

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[Woodrick]

Stuff happens.

Sorry you've lost tthe truck for a little bit, but stuff happens.

 

[NXTruck]

Hopefully it’s pinched wires but man I wanted these issues resolved by now. I have more faith in their engineering and design than the assembly.

 

[orthodoc67]

Had my CB for five days/400 miles. Went to back out of parking space and rear wheels locked in turning position. Received advisory to try to exit/enter vehicle but no luck. Numerous codes started to show up including:
-Rear axle turning disabled-Turning radius limited (numerous times)
-Steering alignment service recommended - ok to drive
-Automatic vehicel hold disabled
-Automatic Emergency Braking is unavailable
-Lane departure avoidance features unavailable
-Traction control disabled
-Stability control disabled
-Adaptive ride control degraded

But, other than that, it's fine. LOL

Took it to service. Two days later they say they are ordering parts. (worst experience ever dealing with Tesla)

Anyone experience, or hear of these, errors and the resolution?

Thanks!

Ugh! What state did you take delivery?
about where are you on the Vin
15k-17k?

 

[waters212]

where

14###, Mt. Kisco, NY
Individual 'advisors' were/are great but the system and management is severly lacking. They seem to be swamped every time I go in there. Had much better service from Hyundai, Range Rover, Lexus. Very dissappointing. Truck is awesome when it works.

 

[waters212]

Stuff happens.

Sorry you've lost tthe truck for a little bit, but stuff happens.

Hopefully you're right and it's just "a little bit". Fingers crossed...

 

[Woodrick]

Hopefully you're right and it's just "a little bit". Fingers crossed...

The way that I look at it is that the more errors there are the easier it should be to fix.

 

[Lasttoy]

Service centers are horrible. Period

 

[HaulingAss]

Service centers are horrible. Period

Speak for yourself and don't try to paint all Service Centers with the same brush. I look forward to my Service Center visits and in over 6 years of owning 4 Tesla, I've never had a bad experience. There was a mixup once, where they couldn't find the tires I had shipped to them, but that was quickly resolved (someone had taken delivery of them upstairs instead of down in the shop).

Overall, I find the Tesla Service Centers to be a very pleasant experience with friendly, happy, energetic employees. I have experience with two locations. I actually like going there, except for the 60-mile drive. I will schedule a Mobile Service Tech before I make that drive.

 

[Lasttoy]

U r very lucky. I'm on TMS and a few more. Greatest numbers are negative. Mine is so bad I had to get HQ in Palo Alto to make them fix my car. My 2013 S has 225k miles. Under warranty I went 6 months, couldn't super charge. They didn't care. Lastly. I got upgrade, still don't work. HQ told to fix it. 4 hours later. Zero.
I gave up.

 

[gregg@sierranevada]

Speak for yourself and don't try to paint all Service Centers with the same brush. I look forward to my Service Center visits and in over 6 years of owning 4 Tesla, I've never had a bad experience. There was a mixup once, where they couldn't find the tires I had shipped to them, but that was quickly resolved (someone had taken delivery of them upstairs instead of down in the shop).

Overall, I find the Tesla Service Centers to be a very pleasant experience with friendly, happy, energetic employees. I have experience with two locations. I actually like going there, except for the 60-mile drive. I will schedule a Mobile Service Tech before I make that drive.

I have had the same positive experiences, at the Reno and at the Alhambra service centers.

 

[Inox96]

Stuff happens.

Sorry you've lost tthe truck for a little bit, but stuff happens.

Honestly stuff does happen, but just throwing out “stuff happens” while dismissing the failure of Tesla pushing this truck out with this many issues is inappropriate.

I’m a Tesla fanboy but my god these types of comments dissolving Tesla of responsibility is irritating

 

[Pialot]

I feel ya, similar situation here as now my CT has been in the service center for a total of three weeks with issues. It’s leaving me with a sour taste with Tesla in general. Advice if there is no critical issues don’t take it to the SC at least for the Jax, Fl location; lack of parts(takes like a week to get) and lack of CT technician who can work on the truck (they only have 2) ??‍

 

[Jedi2155]

Service centers are horrible. Period

The variability of service centers are like that of fast food chains. Some are great, and others are like what the hell. I've been to both.

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