Delivery Disappointment

[Mariner Man]

I just received my Cybertruck after waiting 5 years.
So disappointed!
Somewhere between the factory and my home, someone took it for a 'Joyride' of about 34 miles. The inside was covered in dirty handprints and there was even an empty 'Redbull' can in the rear drivers seat pocket. Also, because it had 2 recalls before I even took possession of it, it came missing the windshield wiper end cap and the Frunk is about 3/4" out of alignment on the right hand side (Facing the truck) probably from when they had to remove the wiper motor on recall. The tires look like they definitely have some mileage on them. And last but not least, the inside white trim is coming loose around the steering column assembly. I do need to add that because I live in Maine, I had to pay Tesla an extra $750.00 to have a 3rd party carrier deliver the vehicle so I was not home when they dropped it off. I tried to check the camera history only to find that it had all been deleted.
Has anyone else experienced this 'New Vehicle' condition?
-Mariner Man-

Sponsored

 

[Mini2nut]

I would have rejected the vehicle.

 

[tmeyer3]

Wtf, that's not acceptable and it's not normal. Did you show it to the SC delivery management?

Edit: realizing this is not a normal delivery nor is it at an SC. I'm not sure this fairly represents Telsa, or Tesla deliveries, in any way.

 

[Gundo]

Here's your issue: "I had to pay Tesla an extra $750.00 to have a 3rd party carrier deliver the vehicle so I was not home when they dropped it off."

 

[CyberTW]

Here's your issue: "I had to pay Tesla an extra $750.00 to have a 3rd party carrier deliver the vehicle so I was not home when they dropped it off."

eeek there is part of the problem.. not all, but part

I thought you were talking about delivery at a service center. Might want to clarify that in the title .. kinda click bait-y

 

[affinity]

" I do need to add that because I live in Maine, I had to pay Tesla an extra $750.00 to have a 3rd party carrier deliver the vehicle so I was not home when they dropped it off."

 

[Woodrick]

I just received my Cybertruck after waiting 5 years.
So disappointed!
Somewhere between the factory and my home, someone took it for a 'Joyride' of about 34 miles. The inside was covered in dirty handprints and there was even an empty 'Redbull' can in the rear drivers seat pocket. Also, because it had 2 recalls before I even took possession of it, it came missing the windshield wiper end cap and the Frunk is about 3/4" out of alignment on the right hand side (Facing the truck) probably from when they had to remove the wiper motor on recall. The tires look like they definitely have some mileage on them. And last but not least, the inside white trim is coming loose around the steering column assembly. I do need to add that because I live in Maine, I had to pay Tesla an extra $750.00 to have a 3rd party carrier deliver the vehicle so I was not home when they dropped it off. I tried to check the camera history only to find that it had all been deleted.
Has anyone else experienced this 'New Vehicle' condition?
-Mariner Man-

I believe that it was YOU OPTION to have a third-party transport.
My niece, over in Vermont, headed down to New Jersey to pick up her vehicle. I believe that you had the same option.

 

[XCeilidhX]

OK I’m just gonna say it because honesty:

Word to the wise:

When having a $100k-$120k shipment delivered… be there for the delivery ??‍

Unless $120k means nothing to you because you are THAT wealthy, who does this?

Sorry not sorry. That was totally stupid of you OP. Not gonna lie.

Sorry you had a bad experience but at least partially blame yourself for not being responsible.

My 2 cents, FWIW.

Cheers

 

[OUTLAW]

Young kids at dealership no one cares is what I felt as well. The finance department was particularly ignorant.

A lifetime ago, I ran a Mazda dealership in my 20s and we sold 500 cars a month and it wasn’t perfect, but we delivered cars that were clean and we took care of the basic respect that followed from somebody purchasing a big item.

 

[Woodrick]

Young kids at dealership no one cares is what I felt as well. The finance department was particularly ignorant.

A lifetime ago, I ran a Mazda dealership in my 20s and we sold 500 cars a month and it wasn’t perfect, but we delivered cars that were clean and we took care of the basic respect that followed from somebody purchasing a big item.

Let's not blame this on Tesla. It's probably a 10 hour drive that someone did to get it there. And it was probably the first Tesla they had ever driven, let alone Cybertruck.

 

[GatorCyber]

Check the Senty dashcam footage. Every mile driven so far should be there.
I would guess the delivery company is to blame. I doubt anyone working at a SC really cares to go joy ride a car they are around all day.

 

[txtravwill]

Not sure how this worked. When did you accept delivery in the app, and what mileage did app report then? Was it before the 3rd party pickup?

 

[Woodrick]

Check the Senty dashcam footage. Every mile driven so far should be there.
I would guess the delivery company is to blame. I doubt anyone working at a SC really cares to go joy ride a car they are around all day.

No, I'm pretty sure that Sentry mode doesn't store every mile driven.
Especially since Sentry is not on from the Delivery Center.

 

[OUTLAW]

Let's not blame this on Tesla. It's probably a 10 hour drive that someone did to get it there. And it was probably the first Tesla they had ever driven, let alone Cybertruck.

Whats your point? I’m giving my own personal experience.

 

[Woodrick]

Whats your point? I’m giving my own personal experience.

Because it appears as if you were placing the blame on the Tesla Delivery Center. Did you happen to miss that there was a third-party delivery agent here?

It's just as much, if not more important for the delivery agent to deliver it clean as well.

Sponsored