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Pacific Gas & Electric + PowerShare = Problems

Carlos Thomas

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According to Pacific Gas & Electric, 1 in 6 Tesla’s sold in the United States are sold into their service territory. So I was surprised to get this letter yesterday from Tesla regarding my PowerShare Backup Gateway, Backup Switch and Universal Wall Charger that has already been installed (March 2024).

The Universal Wall Charger works, the Tesla Backup Switch is the only step remaining and is hanging on the side waiting for PG&E to complete the installation.

I got two emails within seconds of each other at 5:00 pm yesterday. The interesting thing is that I never had to pay the company who did the install, because the installation final step was never completed.

Any thoughts, especially the offer to “redesign” the PowerShare installation. I am not sure what that means. According to the installation company here in the Bay Area, excluding Tesla employees, I was the 2nd install in the SF Bay Area.

Did anyone else get these two emails?
Tesla Cybertruck Pacific Gas & Electric + PowerShare = Problems IMG_6542
Tesla Cybertruck Pacific Gas & Electric + PowerShare = Problems IMG_6541
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jsongster

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I have been disappointed repeatedly by PG&E thru the years. Not sure why California lets them continue at all. Better examples of utilities exist nearby like SMUD in Sacramento or the local Utilities in Santa Clara or Alameda. Failure to cut the trees properly around lines leading to fires, pipelines that explode because of poor maintenance. A corporation created as a holding company to take all the money out of the operating company so it can keep begging rate increases from the CPUC that allegedly regulates them. All of this is my opinion and it certainly must be wrong… but if true it should probably be fixed. Decentralized utilities seem a better idea.
 

loki

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I got the same emails. Not sure what the second option is either. Why was there even a switch involved if it could have been handled without it? Does it offer any advantages? The Tesla store seems to sell it without it now.
 

Sanmartindan

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which electrician did your install? and what does the "backup switch" look like? that a additional devisce besides the gateway?

Also in a PGE

i got an email from Tesla saying "enabled" but when i flip my main breaker off to test.... truck senses the need to start power share, but then fails after that.
 

Stuck4ger

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According to Pacific Gas & Electric, 1 in 6 Tesla’s sold in the United States are sold into their service territory. So I was surprised to get this letter yesterday from Tesla regarding my PowerShare Backup Gateway, Backup Switch and Universal Wall Charger that has already been installed (March 2024).

The Universal Wall Charger works, the Tesla Backup Switch is the only step remaining and is hanging on the side waiting for PG&E to complete the installation.

I got two emails within seconds of each other at 5:00 pm yesterday. The interesting thing is that I never had to pay the company who did the install, because the installation final step was never completed.

Any thoughts, especially the offer to “redesign” the PowerShare installation. I am not sure what that means. According to the installation company here in the Bay Area, excluding Tesla employees, I was the 2nd install in the SF Bay Area.

Did anyone else get these two emails?
IMG_6542.webp
IMG_6541.webp
So you get free PowerShare but its turn-on is delayed until later this year so Tesla is giving you one year of free supercharging. Sounds like a win-win to me. Road trip time!
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