Scheduling in App INOP

[SamJoe]

Two days ago I noticed I can no longer set charging or preconditioning using the app. Every time I change the time from the set 8:00 a.m. charging start time to anything else it pops right back to 8:00 a.m. same with preconditioning it set at 10:00 p.m. and won't let me change it to any other time.

Anyone else getting this or know of a fix?

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[mongo]

Two days ago I noticed I can no longer set charging or preconditioning using the app. Every time I change the time from the set 8:00 a.m. charging start time to anything else it pops right back to 8:00 a.m. same with preconditioning it set at 10:00 p.m. and won't let me change it to any other time.

Anyone else getting this or know of a fix?

Is the truck awake with a network connection?

 

[SamJoe]

Yes, and I've tried a few times now, different locations, and it's the same with my Wife's MY. Scheduling from the screen in the truck works fine. It must be the app? I will try with my wife's phone and see if it's the same.

 

[Mal]

The current version of the (Android) app doesn't do that for me, but previous versions (maybe two months ago?) had some sort of caching problem where I'd set a scheduled time, save it, and then upon return to the main screen it would revert back to the previous time that had been set. THEN, about 15-20 seconds later, the new time I'd just set would appear. As if it had to be confirmed on the cloud side first or something and there was some latency to that.

This isn't happening for me anymore now, though.

 

[REM]

Two days ago I noticed I can no longer set charging or preconditioning using the app. Every time I change the time from the set 8:00 a.m. charging start time to anything else it pops right back to 8:00 a.m. same with preconditioning it set at 10:00 p.m. and won't let me change it to any other time.

Anyone else getting this or know of a fix?

uninstall and re-install the Tesla app. prob an app caching issue.


alternatively you can delete the cache and app data, it should have the same effect.

 

[SamJoe]

I uninstalled and reinstalled the Tesla app. The time on the clock still pops back to the pre-set time (8:00) am after a few seconds, but, if change it and hit "ok" before it changes back, it'll keep my time.

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