Tesla pulls a fast one with Tires!

[TeslaKen]

Like many here I had some extra Tesla store credits to burn from last year's Powershare install rebates. I wasn't sure what to do with my credits but finally decided to order a set of winter tires which came out to be about the same amount as my credit.
Those tires are listed here in the shop: https://shop.tesla.com/product/cybertruck-goodyear-duratrac-rt-tire
The ordering process makes you do it through the app so they can set up a service appointment. I went ahead and did that.
Once I received a message from the service team I responded in the app that I didn't need the tires installed but that I just wanted to pick them up take them home and save them for winter when I would then have my regular tires taken off my wheels and the winter tires installed at a local tire shop.
This was completely fine with the service team and they told me to come in any time to pick them up on that day.
That day was yesterday so I arrived around 12:30 to pick up my tires. I spoke to the person at the service desk who asked me "Do you want all the parts loaded into your truck or do you want us to assemble them?" - Huh? I replied. What do you mean?
The service person then proceeded to tell me - "Well do you want the wheels, tires and TPMS sensors loaded separately into the bed of your truck or do you want us to install the sensors and mount and balance the tires before taking them?"
Say what? I thought I ordered 4 tires?
Nope, you are getting the winter tire and wheel package.
ummm Ok, is there any change for assembling them?
Nope, that's all included, zero cost to you, do you want us to do it?
Uhhh Yes please.
Ok go have a seat in the waiting area...
Roger that!
Some time later they roll out my truck with 4 complete winter tire and wheels ready for me to take home and stack in my garage.
I don't know why Tesla did this but the service person assured me that this was correct. It seems like I saved some serious dollars and my swapping over to winter tires just got a heck of a lot easier as I will just dismount my standard wheels and mount the winter ones. I have no idea if Tesla will do this for others, but if you are considering a set of tires you might order what I did and see what shows up. You could be pleasantly surprised like I was!
Thank you Tesla! You never cease to amaze me!

Oh also in the dealership on the floor model Cybertruck they had a Stainless Steel plate that says Cybertruck on it. I inquired and they said corporate sent it to them for displays, no idea if it will ever be available for purchase.

Here is a picture of my new winter tires and wheels loaded up to take home!

And yes 5 protestors sitting in their chairs holding signs. One of the signs said "End Racial Profiling" - I have no idea what that is all about as I didn't stop to ask.

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[Beetlebug62]

Haha, congrats! That has to be a $1000 mistake on their part, to your benefit!

 

[Travis64]

They always came with rims

 

[mongo]

Like many here I had some extra Tesla store credits to burn from last year's Powershare install rebates. I wasn't sure what to do with my credits but finally decided to order a set of winter tires which came out to be about the same amount as my credit.
Those tires are listed here in the shop: https://shop.tesla.com/product/cybertruck-goodyear-duratrac-rt-tire
The ordering process makes you do it through the app so they can set up a service appointment. I went ahead and did that.
Once I received a message from the service team I responded in the app that I didn't need the tires installed but that I just wanted to pick them up take them home and save them for winter when I would then have my regular tires taken off my wheels and the winter tires installed at a local tire shop.
This was completely fine with the service team and they told me to come in any time to pick them up on that day.
That day was yesterday so I arrived around 12:30 to pick up my tires. I spoke to the person at the service desk who asked me "Do you want all the parts loaded into your truck or do you want us to assemble them?" - Huh? I replied. What do you mean?
The service person then proceeded to tell me - "Well do you want the wheels, tires and TPMS sensors loaded separately into the bed of your truck or do you want us to install the sensors and mount and balance the tires before taking them?"
Say what? I thought I ordered 4 tires?
Nope, you are getting the winter tire and wheel package.
ummm Ok, is there any change for assembling them?
Nope, that's all included, zero cost to you, do you want us to do it?
Uhhh Yes please.
Ok go have a seat in the waiting area...
Roger that!
Some time later they roll out my truck with 4 complete winter tire and wheels ready for me to take home and stack in my garage.
I don't know why Tesla did this but the service person assured me that this was correct. It seems like I saved some serious dollars and my swapping over to winter tires just got a heck of a lot easier as I will just dismount my standard wheels and mount the winter ones. I have no idea if Tesla will do this for others, but if you are considering a set of tires you might order what I did and see what shows up. You could be pleasantly surprised like I was!
Thank you Tesla! You never cease to amaze me!

Oh also in the dealership on the floor model Cybertruck they had a Stainless Steel plate that says Cybertruck on it. I inquired and they said corporate sent it to them for displays, no idea if it will ever be available for purchase.

Here is a picture of my new winter tires and wheels loaded up to take home!

And yes 5 protestors sitting in their chairs holding signs. One of the signs said "End Racial Profiling" - I have no idea what that is all about as I didn't stop to ask.

So you ordered 4 of the tire only (link in your post) for $1,940 and received the $3,250 winter tire package?
https://shop.tesla.com/product/cybertruck-20_-cyber-wheel-and-winter-tire-package

 

[AcidSnow]

lucky! someone definitely messed up, it clear you should have only got the rubber.

 

[hemiarch]

Like many here I had some extra Tesla store credits to burn from last year's Powershare install rebates. I wasn't sure what to do with my credits but finally decided to order a set of winter tires which came out to be about the same amount as my credit.
Those tires are listed here in the shop: https://shop.tesla.com/product/cybertruck-goodyear-duratrac-rt-tire
The ordering process makes you do it through the app so they can set up a service appointment. I went ahead and did that.
Once I received a message from the service team I responded in the app that I didn't need the tires installed but that I just wanted to pick them up take them home and save them for winter when I would then have my regular tires taken off my wheels and the winter tires installed at a local tire shop.
This was completely fine with the service team and they told me to come in any time to pick them up on that day.
That day was yesterday so I arrived around 12:30 to pick up my tires. I spoke to the person at the service desk who asked me "Do you want all the parts loaded into your truck or do you want us to assemble them?" - Huh? I replied. What do you mean?
The service person then proceeded to tell me - "Well do you want the wheels, tires and TPMS sensors loaded separately into the bed of your truck or do you want us to install the sensors and mount and balance the tires before taking them?"
Say what? I thought I ordered 4 tires?
Nope, you are getting the winter tire and wheel package.
ummm Ok, is there any change for assembling them?
Nope, that's all included, zero cost to you, do you want us to do it?
Uhhh Yes please.
Ok go have a seat in the waiting area...
Roger that!
Some time later they roll out my truck with 4 complete winter tire and wheels ready for me to take home and stack in my garage.
I don't know why Tesla did this but the service person assured me that this was correct. It seems like I saved some serious dollars and my swapping over to winter tires just got a heck of a lot easier as I will just dismount my standard wheels and mount the winter ones. I have no idea if Tesla will do this for others, but if you are considering a set of tires you might order what I did and see what shows up. You could be pleasantly surprised like I was!
Thank you Tesla! You never cease to amaze me!

Oh also in the dealership on the floor model Cybertruck they had a Stainless Steel plate that says Cybertruck on it. I inquired and they said corporate sent it to them for displays, no idea if it will ever be available for purchase.

Here is a picture of my new winter tires and wheels loaded up to take home!

And yes 5 protestors sitting in their chairs holding signs. One of the signs said "End Racial Profiling" - I have no idea what that is all about as I didn't stop to ask.

Awesome. I’m looking for a spare if you’re selling. Lol.

 

[TeslaKen]

So you ordered 4 of the tire only (link in your post) for $1,940 and received the $3,250 winter tire package?
https://shop.tesla.com/product/cybertruck-20_-cyber-wheel-and-winter-tire-package

Correct!

 

[HaulingAss]

And yes 5 protestors sitting in their chairs holding signs. One of the signs said "End Racial Profiling" - I have no idea what that is all about as I didn't stop to ask.

Obviously, they are supporting Elon in his efforts to end hiring practices based upon the skin color of the applicant!

 

[hemiarch]

Obviously, they are supporting Elon in his efforts to end hiring practices based upon the skin color of the applicant!

How does this have anything to do with the price of eggs? Any more than plane crashes or whatever else we happen to be tapping into people’s ugly racist instincts to try and distract from today?

 

[hemiarch]

Obviously, they are supporting Elon in his efforts to end hiring practices based upon the skin color of the applicant!

@HaulingAss , you’re sincerely one of my favorite posters on CTOC which is the only reason I’m calling you out here.
Let’s not feed into stereotypes.
If we want people to stop drawing swastikas on teslas and saying outrageous things about Grok and MH, we probably need to stop reacting this way to minor quibbles with admin errors that could have equally been caused by anyone of whatever color skin.
Elon is a very smart man, but his foray into this topic of discussion is both harmful and ill advised.
As a fellow South African who grew up in basically the same neighborhood he did and at the same time I’m particularly sensitized to how dangerous word choice can be here.
Even if you feel this way, please be cautious on the forum. There are ears everywhere who repeat more often than not inaccurately the things we say and it can be quite damaging.
Please know I consider you my friend. That just really irked me.

 

[HaulingAss]

How does this have anything to do with the price of eggs? Any more than plane crashes or whatever else we happen to be tapping into people’s ugly racist instincts to try and distract from today?

Racist? I'm afraid I'm not following you.

 

[hemiarch]

Why is this error based on hiring practices related to the skin color of the applicant? Please forgive me if I completely misunderstood you.

 

[JCERRN]

Like many here I had some extra Tesla store credits to burn from last year's Powershare install rebates. I wasn't sure what to do with my credits but finally decided to order a set of winter tires which came out to be about the same amount as my credit.
Those tires are listed here in the shop: https://shop.tesla.com/product/cybertruck-goodyear-duratrac-rt-tire
The ordering process makes you do it through the app so they can set up a service appointment. I went ahead and did that.
Once I received a message from the service team I responded in the app that I didn't need the tires installed but that I just wanted to pick them up take them home and save them for winter when I would then have my regular tires taken off my wheels and the winter tires installed at a local tire shop.
This was completely fine with the service team and they told me to come in any time to pick them up on that day.
That day was yesterday so I arrived around 12:30 to pick up my tires. I spoke to the person at the service desk who asked me "Do you want all the parts loaded into your truck or do you want us to assemble them?" - Huh? I replied. What do you mean?
The service person then proceeded to tell me - "Well do you want the wheels, tires and TPMS sensors loaded separately into the bed of your truck or do you want us to install the sensors and mount and balance the tires before taking them?"
Say what? I thought I ordered 4 tires?
Nope, you are getting the winter tire and wheel package.
ummm Ok, is there any change for assembling them?
Nope, that's all included, zero cost to you, do you want us to do it?
Uhhh Yes please.
Ok go have a seat in the waiting area...
Roger that!
Some time later they roll out my truck with 4 complete winter tire and wheels ready for me to take home and stack in my garage.
I don't know why Tesla did this but the service person assured me that this was correct. It seems like I saved some serious dollars and my swapping over to winter tires just got a heck of a lot easier as I will just dismount my standard wheels and mount the winter ones. I have no idea if Tesla will do this for others, but if you are considering a set of tires you might order what I did and see what shows up. You could be pleasantly surprised like I was!
Thank you Tesla! You never cease to amaze me!

Oh also in the dealership on the floor model Cybertruck they had a Stainless Steel plate that says Cybertruck on it. I inquired and they said corporate sent it to them for displays, no idea if it will ever be available for purchase.

Here is a picture of my new winter tires and wheels loaded up to take home!

And yes 5 protestors sitting in their chairs holding signs. One of the signs said "End Racial Profiling" - I have no idea what that is all about as I didn't stop to ask.

The winter tire and wheel package should cost around $3500 but it comes with four cyber wheels and the duratrak tires. You can buy the tires separately, maybe if you bought the four tires separately they ended up giving you the full kit by mistake?

 

[cadamo001]

Hauling’s comment was referring to the protestor outside and his sign not the service center folks. .

 

[hemiarch]

I’m very sorry @HaulingAss . Please accept my sincerest apologies. I did not zoom in on that picture and completely misinterpreted you. Relieved that’s not what you were saying. Nothing but respect here.

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