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The issues are piling up…

Barb

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If I were you, I would have ditched that early adopter car and purchased a used Model Y. I have at least 5 friends who are using Model Y since 3-4 years, and they are very happy with it. They moved from highly reliable ICE cars, such as Toyotas. One guy is so obsessed with EVs, particularly Tesla, that he is going on road trips every three months now. Looks like you got a bad apple. Early adoption is a hit or miss. Some of the FS owners might end up in your situation after 10 years. Hard to say. But your experience seems to be an outlier than the norm. Otherwise Tesla would have gone bankrupt by now. Paying $11.5K for service using retirement fund is outright ridiculous. Sell that crap and upgrade. Even I don’t pay that much for my highly expensive Porsche maintenance. You can get highly reliable used Model Ys for just 30K.
It's been a good car, and right now, I'm thinking that $11K is better than a downgrade to someone else's used Model Y for $30K which will have problems. I hope to get a few more years out of it and then get an electric truck...we'll see. It won't be a Cybertruck!
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Cybertruck2024

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Most people who love Tesla are shareholders from the early days or people who haven't had to deal with servicing. Tesla is no different than any other car company, it's great at some things and worse at others. Just gotta check your boxes of what's most important to you to determine which brand is best personally.

To make sure I'm being fair, I would love if my Lightning had even half of the tech in a Tesla (360 camera and ultrasonic sensors being the 2 Ford wins). Even though the buying experience and driving experience of the Lightning have been better than Tesla, it's hard not to look at the interior and think it's a bit of a dinosaur in some aspects.
 

Thatch

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So, I had a good friend over the other day and he had heard about all of the “CT issues” in the media from rusting to the accelerator pedal…I said “how bout we just go for a drive first and then we can talk…”after the drive he said, “that thing is freakin amazing…”no more discussion about “CT issues.”
 

Cybertruck2024

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So, I had a good friend over the other day and he had heard about all of the “CT issues” in the media from rusting to the accelerator pedal…I said “how bout we just go for a drive first and then we can talk…”after the drive he said, “that thing is freakin amazing…”no more discussion about “CT issues.”
I was the same with with my Model 3... until it needed to go into the shop.

Give me your friend's cell phone number and I'll call him up so he can join me on the challenge of a Tesla Service visit. It's like when people post their vacation pictures on Instagram, but don't post the video of them slaving away at a desk for 500 hours to go on the vacation. You've told half the story.

I said it before, and I'll say it again. When a Tesla is working well, it's the best vehicle you can own. When something goes wrong, it's the worst. I told my friends that the refreshed M3P is the best vehicle for the price hands down and they should test drive one, but just be aware if something goes wrong you will really have a struggle getting anything fixed or anyone helpful to speak with you. My wealthiest friend that bought a Model S Plaid at peak price post refresh said he's never buying a Tesla again because the support was so bad. He sold it in less than a year and bought a BMW he raves about constantly.
 


Shygar

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For the tailgate sometimes I need to wake up my phone so the car can see I am nearby so it will drop the tailgate.
 

Woodrick

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For the tailgate sometimes I need to wake up my phone so the car can see I am nearby so it will drop the tailgate.
Seeing where your truck is at, I'm going to guess that you approach the truck from the back passengers side. As such, the truck is going to have issues hearing your phone, especially with the blockage from the other cars.
I dare say that making sure that you are fully on the driver's side, making sure that your body isn't between your phone and the driver's mirror and waiting a few seconds would increase the reliability of opening the tailgate significantly.

I wear a sensor in my arm, if my phone is on the opposite of my body, it has problems hearing only 2 feet away. Bluetooth is not a high-power long range transport.
 

HaulingAss

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I said it before, and I'll say it again. When a Tesla is working well, it's the best vehicle you can own. When something goes wrong, it's the worst.
I'm not follwing this. We currently own 4 Tesla and 3 of them are 6 years old with over 200,000 cumulative miles. Over the years we have had a few service visits and they have always made things right.

I'm also not following the concept of "Cybertruck issues are piling up". I took delivery over two weeks ago, and have been putting the truck through it's paces, off-road, hauling firewood wood around the weight limits, railing tight, twisty roads, hard braking tests, full-throttle launches, lots of suspension height changes, getting it filthy and washing it, etc. No rust, no misalignments, it's beautiful.

It's an amazing truck and I haven't needed any service visits.

What am I missing? What issues are piling up? I even tried to pry the cover of my accelerator pedal off and it won't budge.

My wife's Model 3 has over 100,000 miles, has not needed anything but tires, cabin air filters and wiper fluid (still has the original wiper blades and we live in a rainy climate). My Performance Model 3 has been through hell and back, off-road, and winter roads that get graveled and snow-melting chlorides, slush, puddles, hard driving, I even ripped the aero under-fairing off and Tesla service replaced it with a smile, for free!
 

Cybertruck2024

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I'm not follwing this. We currently own 4 Tesla and 3 of them are 6 years old with over 200,000 cumulative miles. Over the years we have had a few service visits and they have always made things right.

I'm also not following the concept of "Cybertruck issues are piling up". I took delivery over two weeks ago, and have been putting the truck through it's paces, off-road, hauling firewood wood around the weight limits, railing tight, twisty roads, hard braking tests, full-throttle launches, lots of suspension height changes, getting it filthy and washing it, etc. No rust, no misalignments, it's beautiful.

It's an amazing truck and I haven't needed any service visits.

What am I missing? What issues are piling up? I even tried to pry the cover of my accelerator pedal off and it won't budge.

My wife's Model 3 has over 100,000 miles, has not needed anything but tires, cabin air filters and wiper fluid (still has the original wiper blades and we live in a rainy climate). My Performance Model 3 has been through hell and back, off-road, and winter roads that get graveled and snow-melting chlorides, slush, puddles, hard driving, I even ripped the aero under-fairing off and Tesla service replaced it with a smile, for free!
My M3P had a trunk recall. When they made the change to the hydraulics, there's now a 1+ inch gap on the left side of the trunk. Have had it as an item on 3 service tickets with other things, three times they said "we ran out of time to work on the trunk."

At 28k miles, I needed my front brakes replaced. Maybe my fault because they missed a scheduled lubing, but on ICE cars you don't need to pay the $200 every 12 months to keep brakes from failing at 28k miles. In winter climates the annual brake lubing means maintenance costs exceed an ICE vehicle.

I asked if the rear brakes were lubed after the front were replaced. The service center didn't give me a clear answer, I assume it wasn't done.

The passenger door hasn't closed smoothly since I got the vehicle. It creaks loudly and jumps and shutters. It's been on several tickets, never been fixed.

We had the camera shut off on the right side of the car occasionally. Ended up being an issue with the camera. They tried to charge me $200 due to the automated braking may be disabled message on the car, when it was 100% because the camera was off. I fought this charge, and sure enough when the camera which was under warranty was fixed, the braking error went away.

All of this when I needed to drive over an hour to the nearest service center. Never a loaner when there's an issue. Need to go with someone else or take a $100+ UBER home if they kept the car.

Last appointment was canceled because it was made during Memorial Day. They took the appointment but forgot it was a holiday. I was happy I didn't need to take a day off of work to go in for service, instead I still needed to, but I also needed to wait 2 more weeks for a new appointment.

Never had even close to this type of service inadequacy with other dealers.
 

HaulingAss

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My M3P had a trunk recall. When they made the change to the hydraulics, there's now a 1+ inch gap on the left side of the trunk. Have had it as an item on 3 service tickets with other things, three times they said "we ran out of time to work on the trunk."

At 28k miles, I needed my front brakes replaced. Maybe my fault because they missed a scheduled lubing, but on ICE cars you don't need to pay the $200 every 12 months to keep brakes from failing at 28k miles. In winter climates the annual brake lubing means maintenance costs exceed an ICE vehicle.

I asked if the rear brakes were lubed after the front were replaced. The service center didn't give me a clear answer, I assume it wasn't done.

The passenger door hasn't closed smoothly since I got the vehicle. It creaks loudly and jumps and shutters. It's been on several tickets, never been fixed.

We had the camera shut off on the right side of the car occasionally. Ended up being an issue with the camera. They tried to charge me $200 due to the automated braking may be disabled message on the car, when it was 100% because the camera was off. I fought this charge, and sure enough when the camera which was under warranty was fixed, the braking error went away.

All of this when I needed to drive over an hour to the nearest service center. Never a loaner when there's an issue. Need to go with someone else or take a $100+ UBER home if they kept the car.

Last appointment was canceled because it was made during Memorial Day. They took the appointment but forgot it was a holiday. I was happy I didn't need to take a day off of work to go in for service, instead I still needed to, but I also needed to wait 2 more weeks for a new appointment.

Never had even close to this type of service inadequacy with other dealers.
The experiences you claim are unusual. It makes no sense to have things on the service ticket that they fail to address, especially repeatedly. I'm just saying, your report doesn't align with our experiences or of any other Tesla owners we speak to in person. When I strike up a conversion with other Tesla owners at a Supercharger (or elsewhere) I often ask them about their service experiences. I almost always get "fine" to positive replies. Many say "what service?"

Online it's a different story. Negative stories from unverified "owners" abound. I wonder if it has anything to do with how threatening Tesla's expanding sales are to the legacy OEM's?

Oh, and now Cybertruck "issues" are "piling up"?

Do you care to detail these for us? Why can't I see the issues with my own two eyes?
 


Crissa

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Even I don’t pay that much for my highly expensive Porsche maintenance.
...Have you replaced a Porsche drive train at 12 years old?

Someone would have. And it probably sucked, just like this.

At 28k miles, I needed my front brakes replaced. Maybe my fault because they missed a scheduled lubing, but on ICE cars you don't need to pay the $200 every 12 months to keep brakes from failing at 28k miles.
Really? Because I've replaced my brakes three times on my 120k miles Mazda 3. Whenever the rears need the pads replaced, the rotors seem fused. But, well, mountain driving and I wear stuff out.

-Crissa
 

Tony2times

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If done correctly, sure. Hence why FAA trained people do it, not even pilots.

You can use an epoxy to set up sections of wing and avoid rivets. Cirrus and Diamond come to mind.

You can also use metal machine screws. My galvanized metal roof comes to mind.

You can use VHB to attach, a spoiler to an aluminum trunk deck, my Tesla comes to mind.

But that doesn’t mean a rivet is the best solution here. Remember the engineers at Tesla thought adhesive glue was good, until an assembly person decided to use soap. There are still far too many ways for a rivet to go to wrong.
VHB? Is that the sloppy black glue shit that’s unevenly applied to my wife’s 2 week old model X spoiler in the gap between the light and the top of the spoiler? If so, the application was not done well for a $100k car. Despite the little BS workmanship issues, the model X is bad ass and I hope to enjoy the CT this afternoon (delivery day) just as much!
 

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Really? Because I've replaced my brakes three times on my 120k miles Mazda 3. Whenever the rears need the pads replaced, the rotors seem fused. But, well, mountain driving and I wear stuff out.

-Crissa
@Crissa That's not really a fair thing to say. You're in sunny California, @Cybertruck2024 is in Buffalo New York where they salt the roads and additional maintenance is suggested.
 

cgladue

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I was an early adopter; I ordered my car in 2012 and it was delivered in March of 2013. It was my first and last Tesla, I'm afraid. Between the $265 an hour rate to be serviced, the lack of ability to talk to a live person, and the replacement cost of all the parts that keep breaking, I'm done. Tesla is pricing itself right out of the market. The stock is tanking, and I'm sure that as people's cars are aging and they're finding out how expensive it is, they are getting out. Tesla has got to realize that they are no longer the only show in town. People have options, and I, for one, will be opting out. Too many broken promises.
This isnt an airport you dont need to announce your departure Barbara.

just out of curiosity why are you even here then ?
 

Barb

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Good question; the snarky attitude of some people on this forum is really frustrating. I guess I just wanted people to know what they might be in for. Take it with a grain of salt. Some people like balanced reporting and not to just hear what they want to hear. I personally want to know the good and the bad in order to make an informed decision.
For what it's worth, I am a stockholder, who back in 2012, put down $15K. A few years ago, that stock increased to a value that was close to $2 million. Needless to say, it's not valued at that any more...
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