The Power Converter System (PCS2) FAILED!

[Kevin Burns]

Yesterday morning, I looked at the status of the battery of my 2024 AWD Cybertruck. It had not changed overnight. I couldn’t get it to start charging from the Tesla app on my iPhone. I went out to my truck and it was giving ERROR CODES PCS2_a094 and PCS2_a095. I tried unplugging the charge cord and plugging it back in. No change. I tried doing a soft re-boot. No change. I tried turning the circuit breaker to Wall Connector off and on again. No change. I then went to GROK my Subject Matter Expert (SME) on everything! GROK said that this is a commonly reported issue on 2024 CyberTrucks. GROK suggested that I create a Service Request and then go to a Supercharger and charge. There is a Supercharger station about one mile from my house. FSD drove me there and parked. I plugged in the Supercharger cord and the Cybertruck would not charge.
My Service appointment is scheduled for April 7th which is over 2 weeks from the incident. I’m at about 39% state-of-charge (SOC). I have put the truck in low power mode. I have more than enough capacity to make to the Tesla Service Center which is 6.7 miles away. Replacement of the PCS was listed on the estimate as $0.00. We’ll see what happens…

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[RustyEdges]

And another one

Good luck with this PCS issue. I hope to dodge it but seems inevitable.

 

[mahdir35]

Yesterday morning, I looked at the status of the battery of my 2024 AWD Cybertruck. It had not changed overnight. I couldn’t get it to start charging from the Tesla app on my iPhone. I went out to my truck and it was giving ERROR CODES PCS2_a094 and PCS2_a095. I tried unplugging the charge cord and plugging it back in. No change. I tried doing a soft re-boot. No change. I tried turning the circuit breaker to Wall Connector off and on again. No change. I then went to GROK my Subject Matter Expert (SME) on everything! GROK said that this is a commonly reported issue on 2024 CyberTrucks. GROK suggested that I create a Service Request and then go to a Supercharger and charge. There is a Supercharger station about one mile from my house. FSD drove me there and parked. I plugged in the Supercharger cord and the Cybertruck would not charge.
My Service appointment is scheduled for April 7th which is over 2 weeks from the incident. I’m at about 39% state-of-charge (SOC). I have put the truck in low power mode. I have more than enough capacity to make to the Tesla Service Center which is 6.7 miles away. Replacement of the PCS was listed on the estimate as $0.00. We’ll see what happens…

Make a service appointment & ignore the date. Drive straight to the service center and they will immediately put you in a longer and install the new PCS & wiring harness, after that it will be good as new, all covered under warranty…. They usually have the parts already in stock because it’s a known issue or overnight shipping, took 1 day to install. I had mine done last week after I got the same error…2024 AWD FS

 

[devdrone6]

Do what mahdir said - they gave me a loaner till parts came in and work was done. Be nice to the service people and they will take care of you.

 

[CyberGus]

 

[Kevin Burns]

Make a service appointment & ignore the date. Drive straight to the service center and they will immediately put you in a longer and install the new PCS & wiring harness, after that it will be good as new, all covered under warranty…. They usually have the parts already in stock because it’s a known issue or overnight shipping, took 1 day to install. I had mine done last week after I got the same error…2024 AWD FS

I made a Service Request. As recommended, I went to the Tesla Service Center. They said that they didn’t have the part, but they could get it by Wednesday. I had some large items in my bed. They recommended that I remove the items prior to the service. I went home to remove the items. I will go back tomorrow or Wednesday to drop off my CyberTruck for service.

 

[mahdir35]

I made a Service Request. As recommended, I went to the Tesla Service Center. They said that they didn’t have the part, but they could get it by Wednesday. I had some large items in my bed. They recommended that I remove the items prior to the service. I went home to remove the items. I will go back tomorrow or Wednesday to drop off my CyberTruck for service.

Try to get a Cybertruck loaner…they usually have them now and try to give them to us CT owners. Honestly, I know you weren’t thinking about it at the time but I would have got a CT loaner & put the stuff in the loaner bed and left your CT there…would have saved you a trip. Surprised they didn’t suggest that but no worries. They gave me a CyberBeast loaner! With the way they automatically share your profile with the loaner…the CyberBeast assumed the role of my CT seamlessly down to my seat position and last song I was playing in my actual CT. Teslas are amazing @ that

 

[CyberGus]

I made a Service Request. As recommended, I went to the Tesla Service Center. They said that they didn’t have the part, but they could get it by Wednesday. I had some large items in my bed. They recommended that I remove the items prior to the service. I went home to remove the items. I will go back tomorrow or Wednesday to drop off my CyberTruck for service.

The HV pack does not need to be removed, but it must be completely disconnected, including the coolant. And the PCS is accessed from the top, so the tonneau, bed floor, and air suspension must all be removed.

https://service.tesla.com/docs/Cybe...UID-8F133FA6-44FC-4D62-9BD3-03C92951B916.html

When I take vehicles in for service, I remove everything. Everything. It can't be lost, broken or misappropriated if you leave it at home.

 

[10killer75]

Mine went out Friday, made an appointment that was 2 weeks out. I texted service center and they got me in same day, with a loaner Model S Plaid. Truck should be ready Wednesday. Tulsa service has always been phenomenal, great group of guys!

 

[Freeseframe]

Add me to the list. Noticed for the first time this evening that my charging was reduced to 24 Amps and service menu had PCS2 alerts. Put service request in but it was after hours. I’ll escalate tomorrow to see if I can get it in the next day or two.

 

[btcrealm]

You need to take a look at this thread.
https://www.cybertruckownersclub.co...tes-by-year-is-it-just-a-matter-of-time.55072

 

[Sposborn]

The fact that this still isn’t a recall is pretty frusterating. I think there are enough examples on this site alone.

 

[Leifmb]

Yesterday morning, I looked at the status of the battery of my 2024 AWD Cybertruck. It had not changed overnight. I couldn’t get it to start charging from the Tesla app on my iPhone. I went out to my truck and it was giving ERROR CODES PCS2_a094 and PCS2_a095. I tried unplugging the charge cord and plugging it back in. No change. I tried doing a soft re-boot. No change. I tried turning the circuit breaker to Wall Connector off and on again. No change. I then went to GROK my Subject Matter Expert (SME) on everything! GROK said that this is a commonly reported issue on 2024 CyberTrucks. GROK suggested that I create a Service Request and then go to a Supercharger and charge. There is a Supercharger station about one mile from my house. FSD drove me there and parked. I plugged in the Supercharger cord and the Cybertruck would not charge.
My Service appointment is scheduled for April 7th which is over 2 weeks from the incident. I’m at about 39% state-of-charge (SOC). I have put the truck in low power mode. I have more than enough capacity to make to the Tesla Service Center which is 6.7 miles away. Replacement of the PCS was listed on the estimate as $0.00. We’ll see what happens…

You can still SUPERCHARGE, just not AC-DC charge, like at home!

 

[7racer]

You can still SUPERCHARGE, just not AC-DC charge, like at home!

Mine failed about a month ago and set an appt which is for today. It worked briefly to AC charge once. I had about 30% left and went to a SC to charge and that WOULDNT WORK. So I dropped the truck off a day early to keep from bricking the battery, They accepted it a day early.

So double check that you can DC (supercharge) before waiting.

 

[agent_4036]

Make a service appointment & ignore the date. Drive straight to the service center and they will immediately put you in a longer and install the new PCS & wiring harness, after that it will be good as new, all covered under warranty…. They usually have the parts already in stock because it’s a known issue or overnight shipping, took 1 day to install. I had mine done last week after I got the same error…2024 AWD FS

This was my exact experience as well. I'm going to pick my truck up today (MAR 24) after dropping it off on MAR 19. The initial service appointment wasn't set until the end of March. Really seems this will have to be a recall at some point. At least I'd hope for those that may not be under warranty.

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