TESLA is NOT HONEST about FREE supercharging miles…

[Jhodgesatmb]

Hi Crissa, yeah, you're 100% correct, that's how Tesla "charges us" if we are paying, per Kilowatt.

My concern here is different, my concern is that I redeemed my referral credits for "2000 Supercharging Miles".

So I already knew this is probably "false advertisement" from Tesla... because like @jerhenderson said in the comments above... the actual "miles" vary so much..

I was hoping that Tesla would go with the stated estimated "miles" from my vehicle. Since my vehicle went from a capacity of 60 miles to a capacity of 277 miles, this means my session added about 210 miles, (give or take a few miles to drive home). So I expected Tesla to use 210miles of my 2000 mile credit, but they took 307 miles of my 2000 mile credit.

It's not a huge deal to me, I'm just pointing out that their "supercharging miles" is false advertisement. They should say something like "### kW of Supercharging" instead of "### Miles of Supercharging"

FYI: @denniscw

We are (and have been) warned to take the 'range' values with a grain of salt, and that we should always go by energy consumption. As such I would expect Tesla to always do that. But there are losses at the charger that will never show on your vehicle, and that is how they are charging us at the SC. How that converts to your 'free miles' I have no idea, and I know that that is what you are asking about. I suspect you would have to find someone at Tesla to answer the question and who knows who that would be. It probably isn't anyone at a showroom.

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[UTECHPIA]

We are (and have been) warned to take the 'range' values with a grain of salt, and that we should always go by energy consumption. As such I would expect Tesla to always do that. But there are losses at the charger that will never show on your vehicle, and that is how they are charging us at the SC. How that converts to your 'free miles' I have no idea, and I know that that is what you are asking about. I suspect you would have to find someone at Tesla to answer the question and who knows who that would be. It probably isn't anyone at a showroom.

thanks for your thoughts! ?

yep! It is not a huge deal to me, I just wanted to point out that it is false advertisement. And suggest they say “FREE 1000 kW of supercharging” instead of “FREE 2000 Miles of Supercharging”. ?

 

[UTECHPIA]

If Tesla said $2k in SC it wouldn’t be confusing because at the end of the sessions it tells you exactly how much you paid.

EXACTLY! ? ?

 

[DumpsterFire]

Hi Crissa, yeah, you're 100% correct, that's how Tesla "charges us" if we are paying, per Kilowatt.

My concern here is different, my concern is that I redeemed my referral credits for "2000 Supercharging Miles".

So I already knew this is probably "false advertisement" from Tesla... because like @jerhenderson said in the comments above... the actual "miles" vary so much..

I was hoping that Tesla would go with the stated estimated "miles" from my vehicle. Since my vehicle went from a capacity of 60 miles to a capacity of 277 miles, this means my session added about 210 miles, (give or take a few miles to drive home). So I expected Tesla to use 210miles of my 2000 mile credit, but they took 307 miles of my 2000 mile credit.

It's not a huge deal to me, I'm just pointing out that their "supercharging miles" is false advertisement. They should say something like "### kW of Supercharging" instead of "### Miles of Supercharging"

FYI: @denniscw

Should THEY do it LIKE this SO they CAN get CLICKS!?!?!?!?!?!?! Sweet Jesus man….

 

[Crissa]

I have 10,000 free supercharging miles on my Model 3 and this is not how Tesla charges me. They charge me based on the number of miles added to my car. It has been spot on every time. It would appear to me that they have a calculation/communication issue with Cybertrucks.

Your statement does not contradict mine.

However, their estimate of miles from charger efficiency varies by vehicle and right now we know the Cybertruck is over-consuming energy while charging.

And they changed to charging you for charger overhead a few years ago, but implementation varies by local laws.

-Crissa

 

[UTECHPIA]

Should THEY do it LIKE this SO they CAN get CLICKS!?!?!?!?!?!?! Sweet Jesus man….

Sorry, didn’t mean to upset or annoy you. Have a great weekend, bro! ??

 

[Crissa]

And suggest they say “FREE 1000 kW of supercharging” instead of “FREE 2000 Miles of Supercharging”. ?

Then we'll have someone complaining they don't know how many miles that is.

?‍

-Crissa

 

[UTECHPIA]

Then we'll have someone complaining they don't know how many miles that is.

?‍

-Crissa

LOL true!!! ...maybe stick with the "miles" and then add a fine print "based on KW used at the super charger, and the 2000 miles is typical based on most Tesla vehicles under typical driving conditions"

 

[Crissa]

BTW...

If you don't have anything plugged into the outlets, you should definitely report to Tesla that the displayed miles and the billed miles are quite different.

You should expect some difference - heating the pack, resistance in the cables; climate, lights and compute working - but you're showing a fairly large difference.

Definitely tell Tesla. That's really the only way to make it better in the future.

-Crissa

 

[UTECHPIA]

BTW...

If you don't have anything plugged into the outlets, you should definitely report to Tesla that the displayed miles and the billed miles are quite different.

You should expect some difference - heating the pack, resistance in the cables; climate, lights and compute working - but you're showing a fairly large difference.

Definitely tell Tesla. That's really the only way to make it better in the future.

-Crissa

I am having a hard time reaching out to them for my own needs… honestly not going to have the patience or time to report this with concern to them. I am sure they already know, anyway. ?‍

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