Really sad news, got a VIN, paid in full 2 weeks ago, truck in route. Today you no longer have a VIN or a truck!!!!

[jditom]

Talked with 3 advisors through the process all said it was in route and should have gotten to Salem OR last Sunday. Today's advisor said they pulled my VIN and now I back to square one. Paid in full, no VIN, cancelled a vacation flight to pick up my truck this week.
This is my 5 Tesla and i am a long time share holder which I did not play that card.
Needless to say i am extremely heat broken by this event. And if I cancel my order they will refund me 100k plus in 6-8 weeks.
Talk about taking a dump on a long time customer.

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[Travis64]

My trucked was supposed to be here today
I was scheduled to pick up thursday.
They just emailed me saying it should be here around April 3rd no explanation.
And they made me start insurance on it starting yesterday.

 

[cgladue]

Talked with 3 advisors through the process all said it was in route and should have gotten to Salem OR last Sunday. Today's advisor said they pulled my VIN and now I back to square one. Paid in full, no VIN, cancelled a vacation flight to pick up my truck this week.
This is my 5 Tesla and i am a long time share holder which I did not play that card.
Needless to say i am extremely heat broken by this event. And if I cancel my order they will refund me 100k plus in 6-8 weeks.
Talk about taking a dump on a long time customer.

why did they pull the vin ? Because it "disappeared" and they dont know where it went ?

 

[jditom]

They gave me no reason why my VIN disappeared as it was in route. But non of them could tell me wear it was.

 

[jditom]

At least tell me why you pulled my VIN for a paid in full truck.

 

[KOL2000]

I have purchased many Teslas over the years. NEVER pay for the car until you are there and have inspected it. Then turn over the cashiers check or pay using the app which deducts from your account immediately. The app tries to trick people to pay them early "to avoid delays in delivery" which is super unethical in my opinion. No customer should ever pay before inspecting the product.

 

[jditom]

Agree but a little late for this.

 

[Crissa]

I wonder if there was another car-carrier mishap. There were several truckloads on I-5 going north this last weekend...

-Crissa

 

[eousphoros]

At least don’t pay till you have delivery scheduled. So many things can happen in shipping or inspection.

 

[CarMan ElecTruck]

VIP treatment… I feel for you

 

[CarMan ElecTruck]

Always has been just a money-grab.. This pushes up a level.

 

[Crissa]

Always has been just a money-grab.. This pushes up a level.

This is unnecessary.

Not every truck will arrive safe and sound.

-Crissa

 

[Pkizle]

Sorry to hear that; such a bummer.

In the future, never pay upfront. Just take a cashiers check into the dealership at pickup..

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