Tonneau cover gap issue fixed by Service Center under warranty

[bosshog]

You still have a gap there . My understanding that gap shouldn’t be there .
did they put on the new sealed appliqué ?

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[koolio]

Just got my CT back from having the tonneua cover reworked. Still allows a small amount of water in from the top of the tonneau applique.

Here is a list of the parts replaced:

Parts Replaced or Added Quantity CHAIN BUSHING HULL PART - TONNEAU SERVICE KIT(200698700-A) 2.00 SLAT BOLT - ROLLER TONNEAU SERVICE KIT(2006980-00-A) 2.00 BUSHING SLAT - SEAL ASSEMBLY - TONNEAU SERVICE KIT(200697800-A) 1.00 PUSH NUT - 6.2 STEEL - G0410 (1975264-00-A) 2.00 BED SIDE APPLIQUE ASSEMBLY - RIGHT HAND(1741539-00-G) 1.00 BED SIDE APPLIQUE ASSEMBLY - LEFT HAND(1741538-00-G) 1.00

Mine (VIN 52xxx) looks exactly like your ‘before’ pic, where you can see the holes in the aluminum piece. What did you say in the service appointment request to get them to add that extra slat?

I took mine through the car wash once and it was basically fine (just a few drops of water on the wall below the rear window). But, mine is only 3.5 weeks old so maybe that’s why…

I have a service appointment on Jan 7 and wondering if I should add this to the list…even though I’m not having any issues at the moment.

 

[Black306]

You still have a gap there . My understanding that gap shouldn’t be there .
did they put on the new sealed appliqué ?

Took mine in for leaking and the gap. They took care of the leaking by replacing an appliqué seal, but didn’t take care of the gap. Tonneau doesn’t leak though. <knocks on wood> If it continues to not leak, I’m not going to bother with the gap.

 

[bosshog]

I agree . If it’s good no need to have the extra slat installed

 

[donnyb]

Mine (VIN 52xxx) looks exactly like your ‘before’ pic, where you can see the holes in the aluminum piece. What did you say in the service appointment request to get them to add that extra slat?

I took mine through the car wash once and it was basically fine (just a few drops of water on the wall below the rear window). But, mine is only 3.5 weeks old so maybe that’s why…

I have a service appointment on Jan 7 and wondering if I should add this to the list…even though I’m not having any issues at the moment.

Tesla CS summarized what I wrote, but this is what was listed on the invoice. Concern: Customer states: Other · Exterior - Tonneau cover looks to be misaligned with a large gap that allows a large amount of water into the truck bed.

 

[Hectortsl]

Just got mine back yesterday with the same issue

Hey how are you? How did you get it fixed ,I have the same issue and I take it to the Tesla service, and they say , the gab is normal., all Cybertrucks in the lot come out the same !? by any chance they give you any repair estimate?

 

[SCTesla]

Hey how are you? How did you get it fixed ,I have the same issue and I take it to the Tesla service, and they say , the gab is normal., all Cybertrucks in the lot come out the same !? by any chance they give you any repair estimate?

As far as my SC and my own observations go, the gap is now standard on all CTs.

Some SCs are still adding a slat, but many are telling people it's normal because all new CTs are being delivered this way. My SC said that all they've seen after around May have this exposed.

I can attest that doing a proper seal almost eliminates water intrusion so the holes don't really matter.

 

[Hectortsl]

Ohh wow ! That’s really bad, I have to much water go into the bed, I have my spare tire and the cover is a pool of water , anyway, Thank you , for your reply!

 

[supa2001]

Hey how are you? How did you get it fixed ,I have the same issue and I take it to the Tesla service, and they say , the gab is normal., all Cybertrucks in the lot come out the same !? by any chance they give you any repair estimate?

Show them this page in person on your phone: https://service.tesla.com/docs/Cybe...UID-A52C2B6C-55CE-40DF-84ED-2DBE6001B1D3.html

 

[koolio]

Show them this page in person on your phone: https://service.tesla.com/docs/Cybe...UID-A52C2B6C-55CE-40DF-84ED-2DBE6001B1D3.html

I saw this before but didn’t lol at it carefully since I don’t have any major leaks in my bed. However, I do have the gap between the last slat and the appliqué.

If I’m reading the service manual correctly, the FRT time is 1.20 (1 hr 12 mins) to do this job. I’m going to add it to my existing service appointment. Doesn’t sound like this will cause them to have to keep my truck overnight.

 

[Hectortsl]

Show them this page in person on your phone: https://service.tesla.com/docs/Cybe...UID-A52C2B6C-55CE-40DF-84ED-2DBE6001B1D3.html

Ok thank
I have appointment again tomorrow ! Hopefully ? they do something!?

 

[mahdir35]

Just wanted to post it here in case someone else has this problem.

I had a big gap at the top of the cover so you could actually see the riverts. Tesla fixed it under warranty. Attaching the pictures and invoice details.

Same here. I got mine done 2 weeks ago. They basically rebuilt my assembly & added the slates…all under warranty. My cover now even moves faster, smoother and quieter!

 

[Hectortsl]

Same here. I got mine done 2 weeks ago. They basically rebuilt my assembly & added the slates…all under warranty. My cover now even moves faster, smoother and quieter!

Nice! So, you did a request through the app or in person at the service center? Or asked to fix the gap?

 

[bosshog]

Ok thank
I have appointment again tomorrow ! Hopefully ? they do something!?

let us know their response .

 

[averyk12]

I added a photo of my tonneau cover and a screen shot of the service bulletin for the fix in the service request and said “request service bulletin fix for tonneau cover” and they fixed it. See pics for rework screenshot and the pic I included of my old tonneau gap.

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