Tonneau cover gap issue fixed by Service Center under warranty

[RichieBNYC]

Read this thread from the beginning. Especially watch the u tube of the cat guy reseal the weatherstripping under the “tonneau applique”

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[GlennMattV]

Yep. I would think big enough. Mine is the same. I honestly don’t think water gets in my bed, I fixed the rubber seal and seems better but I’d like to do for aesthetics.

What rubber seal? I also did not see a video. Smh.

 

[GlennMattV]

Read this thread from the beginning. Especially watch the u tube of the cat guy reseal the weatherstripping under the “tonneau applique”

This I missed. Found the video. Ours is dry as a bone there. Thanks

 

[mmdotking]

This I missed. Found the video. Ours is dry as a bone there. Thanks

I should just test a deluge of water to see how dry mine is after I've fixed the seal. I read through tonneau instructions to remove/install and oh boy, so much they need to do. Always worry they'll break something else while fixing this. LOL

 

[bosshog]

What rubber seal? I also did not see a video. Smh.

Looks like mine . With the water intrusion . I don’t take mine to car washes anymore because of the water coming in so will not be impressed if they tell that it’s normal and all the trucks are made like that ..

 

[GlennMattV]

I should just test a deluge of water to see how dry mine is after I've fixed the seal. I read through tonneau instructions to remove/install and oh boy, so much they need to do. Always worry they'll break something else while fixing this. LOL

Take it through a conveyor carwash. That’s what brought it to my attention.

 

[GlennMattV]

Looks like mine . With the water intrusion . I don’t take mine to car washes anymore because of the water coming in so will not be impressed if they tell that it’s normal and all the trucks are made like that ..

Well with this issue having a service bulletin I would have them fix it anyhow. Per the manual a little water/condensation is expected. What we have is excessive.

 

[supa2001]

Does anyone know if this has become a service bulletin yet?

 

[koolio]

FWIW, my Nov 24 build CT does not have that extra 1 slat (holes are visible near the appliqué) and I’ve taken it through the auto conveyer belt style car wash a few times and I’ve only had a couple of drops of water in the bed.

That said, I still put this on my service center appt for next week.

 

[mmdotking]

FWIW, my Nov 24 build CT does not have that extra 1 slat (holes are visible near the appliqué) and I’ve taken it through the auto conveyer belt style car wash a few times and I’ve only had a couple of drops of water in the bed.

That said, I still put this on my service center appt for next week.

I have on my ticket as well and also don't think mine leaks (Late October build) but I've read through the manual on what they'll need to do to remove...I just don't feel confident they won't break something else with all they have to do on uninstall...look at these steps, dang. https://service.tesla.com/docs/Cybe...UID-D62653D5-6BC1-4228-8CE6-3B3A214F14C2.html

 

[koolio]

I have on my ticket as well and also don't think mine leaks (Late October build) but I've read through the manual on what they'll need to do to remove...I just don't feel confident they won't break something else with all they have to do on uninstall...look at these steps, dang. https://service.tesla.com/docs/Cybe...UID-D62653D5-6BC1-4228-8CE6-3B3A214F14C2.html

Yeah, I had the same thought when reading the service manual for this job. One would have to be confident in the service center. Around me, there are two that have a good reputation. Mine is going to one of those next eeek (although it’s my first appt there). Will see how things go.

 

[RichieBNYC]

New applique didn’t know about this thanks.

 

[Hectortsl]

let us know their response .

#T35L4
Hey folks! So finally after almost 2 weeks ,I have my Cybertruck back from SC “Paramus NJ”
And as I requested to do the rework on the tonneau cover this time they did it ?, of course they rejected me in my first attempt, because of my luck all the Cybertrucks in the lot had the same problem , and the answer was they come out from the factory like that, but now they fixed it , and if you have the same issue I suggest to go to the SC and show them the rework picture and share this as new fix date and they have to take you in ! Good luck.

 

[Hectortsl]

I tried multiple times to make a service appointment for this. When I arrived each time, they rejected it and said the tonneau is not meant to be waterproof or even resistant. One time, one person said, it depends on how much water gets in and they would need to measure it. Not sure how that would be done since the amount of water that gets in is dependent on the amount of water from the outside so it varies. Anyone have tips on which SC would fix it in NJ or NY? I tried Brooklyn and Paramus with no luck on either. Also why don't they tell you this before you arrive so you don't spent the time to get there just to be rejected upon arrival?

Hey Paramus NJ fixed, pick up my truck today!?

 

[GlennMattV]

So dropped off the CT to Tesla Service in New Orleans for a Tonneau Rework and a non functioning rear passenger side parking light. Drop off was easy and I had my choice of a Model S Plaid or a Model X loaner. So far so good. The app says the CT should be ready tomorrow. Will update with results.

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