Cybertruck Recall Real Talk

[wh1t3rbb1t]

The cybertruck has had quite a few recalls but the service center has been great with fixing them. Plus, Tesla has been proactive in issuing the recalls rather than doing the "Fight Club" insurance comparison before issuing the recall. Could you imagine having to go through a dealer for fixes? It would be hell.

Oh yeah... I already know about going through a dealer for fixes because I used to own a newer Jeep Wranger and newer Chrysler Pacifica Hybrid. My Jeep's engine blew at 30k miles due to an issue with coolant leaks. Never was informed of a recall. It took months to repair while I had a base model, dirty, older Kia as my replacement. The Pacifica was given an unlimited powertrain warranty because they eventually said it has so many problems, it will fail and we aren't sure how to fix it yet. It literally lost power steering and all power on the interstate yet not a blip about this recall in the news. So many software bugs. So many bugs with the hybrid power train. The rear screens break every time I turn the car on and the fix is to power off the car, remove the Bluray, power the car back on, and reinsert the Bluray. Stellantis is the worst. And the dealers CONSTANTLY say there isn't a problem or "we can't fix the recall because we don't have parts" and never provide status updates as to when they will get parts and say just keep driving it.

And what's the deal with Kia getting a hall pass in the media even though their cars can be easily stolen due to a cost saving measure? Granted they got SOME coverage but it was more about the crimes, not that the major flaw isn't really fixable and they issued steering wheel clubs as the fix! WTH!

Cars catch fire all the time but one Tesla gets ran over by a semi and catches fire and the news headlines are "Tesla explodes into flames!".

The new VW Buzz is getting glowing coverage but no one mentions the poor range, poor performance, high cost, and lack of features van owners would want.

Sorry. End rant. Reading headline after headline about the cybertruck recalls got me worked up. I need to unplug and do some offroading with it to unwind

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[deftguru]

As counter intuitive as it may sound, Tesla has tough skin and they take the criticism, though amplified , and proactively work on fixing issues that are critical. I would argue that this amplified feedback can be used to the company’s advantage.

 

[Gigahorse]

The cybertruck has had quite a few recalls but the service center has been great with fixing them. Plus, Tesla has been proactive in issuing the recalls rather than doing the "Fight Club" insurance comparison before issuing the recall. Could you imagine having to go through a dealer for fixes? It would be hell.

Oh yeah... I already know about going through a dealer for fixes because I used to own a newer Jeep Wranger and newer Chrysler Pacifica Hybrid. My Jeep's engine blew at 30k miles due to an issue with coolant leaks. Never was informed of a recall. It took months to repair while I had a base model, dirty, older Kia as my replacement. The Pacifica was given an unlimited powertrain warranty because they eventually said it has so many problems, it will fail and we aren't sure how to fix it yet. It literally lost power steering and all power on the interstate yet not a blip about this recall in the news. So many software bugs. So many bugs with the hybrid power train. The rear screens break every time I turn the car on and the fix is to power off the car, remove the Bluray, power the car back on, and reinsert the Bluray. Stellantis is the worst. And the dealers CONSTANTLY say there isn't a problem or "we can't fix the recall because we don't have parts" and never provide status updates as to when they will get parts and say just keep driving it.

And what's the deal with Kia getting a hall pass in the media even though their cars can be easily stolen due to a cost saving measure? Granted they got SOME coverage but it was more about the crimes, not that the major flaw isn't really fixable and they issued steering wheel clubs as the fix! WTH!

Cars catch fire all the time but one Tesla gets ran over by a semi and catches fire and the news headlines are "Tesla explodes into flames!".

The new VW Buzz is getting glowing coverage but no one mentions the poor range, poor performance, high cost, and lack of features van owners would want.

Sorry. End rant. Reading headline after headline about the cybertruck recalls got me worked up. I need to unplug and do some offroading with it to unwind

The reason is the polarity of Tesla, currently people either LOVE or HATE the brand, which means when an article is published it will get more clicks due to that love/hate, as opposed to Kia which no one really feels strongly about.

Also in fairness some of these recalls the CT have had are on Tesla, you can't have an engineering team that is THAT good and let sloppy things go out the front door like the accelerator pedal and contrail glue.

 

[wh1t3rbb1t]

The reason is the polarity of Tesla, currently people either LOVE or HATE the brand, which means when an article is published it will get more clicks due to that love/hate, as opposed to Kia which no one really feels strongly about.

Also in fairness some of these recalls the CT have had are on Tesla, you can't have an engineering team that is THAT good and let sloppy things go out the front door like the accelerator pedal and contrail glue.

lol good point. If you went up to someone and said, "Hey, did you hear about the latest Kia recall?" they'd just say "stop talking" and walk away.

 

[mongo]

Also in fairness some of these recalls the CT have had are on Tesla, you can't have an engineering team that is THAT good and let sloppy things go out the front door like the accelerator pedal and contrail glue.

I'm not sure it's an engineering thing.
The pedal was fine until the supplier used soap to assemble it.
The trim on 99% of vehicles isn't impacted (and the photos I've seen look more like surface prep issues)

 

[Gigahorse]

I'm not sure it's an engineering thing.
The pedal was fine until the supplier used soap to assemble it.
The trim on 99% of vehicles isn't impacted (and the photos I've seen look more like surface prep issues)

Fair point on the pedal, but adhesive alone on trim like that is a pretty wild design decision. I don't know of an adhesive that can handle cold and especially hot temps outside for 5+ years and hold up in those kind of conditions.

 

[mongo]

Fair point on the pedal, but adhesive alone on trim like that is a pretty wild design decision. I don't know of an adhesive that can handle cold and especially hot temps outside for 5+ years and hold up in those kind of conditions.

Brake pads?

 

[eswimm]

Most of the vehicles I've owned (lot of BMWs) have had at least one recall, some of them potentially dangerous.

I think Tesla recalls get lumped into 2 categories. Legitimate recall issues, like the rear camera harness on our Model 3, the accelerator pedal, wiper motor and other issues on the Cybertruck. The other category of recalls being the self inflicted wounds, firmware updates that break something seemingly minor that violate DOT or NHTSA requirements, i.e. warning indicator icon size, TPMS fault flag persistence, etc.

Honestly, I'm generally not concerned with vehicle recalls, I want the manufacturer to repair defects that are identified after the sale. The alternative, trying to hide faulty ignition switches or airbags that kill people is much more concerning. Those types of issues are actually media worthy. Tesla just evokes a strong reaction from fans and critics alike that has allure to a media always seeking engagement.

If Tesla doesn't like the publicity associated with recalls, they should implement better review processes to prevent the self inflicted recalls.

I probably wouldn't have purchased a Tesla if I wasn't fairly close to a service center, just because 2 decades of BMW ownership conditioned me to expect dealer visits. The recalls don't make me regret my decision in buying a Tesla though and certainly not the Cybertruck. I expected there were going to be some kinks worked out in the 1st year.

 

[eswimm]

Fair point on the pedal, but adhesive alone on trim like that is a pretty wild design decision. I don't know of an adhesive that can handle cold and especially hot temps outside for 5+ years and hold up in those kind of conditions.

Adhesive is commonplace on vehicles these days, pretty sure my i8 is 50% glue. It could be bad surface prep, it could be environmental or it could even be damage caused prying it up to get a wrap over into the edge where it overlaps the body. In any case, the welded stud should be a welcome solution, hopefully it doesn't change the appearance. I believe most of the other body panels are adhered the same way however, so it'll be interesting to see if it crops up elsewhere without contributing damage.

 

[Sjohnson20]

Tesla has always gotten the most news and clicks, going back to regular autopilot and the model S. They seem to rub a lot of people the wrong way that don't own them but the owners tend to love the cars.

 

[GFleck]

Fair point on the pedal, but adhesive alone on trim like that is a pretty wild design decision. I don't know of an adhesive that can handle cold and especially hot temps outside for 5+ years and hold up in those kind of conditions.

If you think that's wild, google or ask chatgpt to tell you about the use of adhesives in aviation and aerospace. You'll be surprised what "adhesives" can and do hold up to.

Here's an article for you:
https://www.sciencedirect.com/scien...ng has been used,structures for over 50 years.

"Adhesive bonding has been used in the manufacture of primary aircraft fuselage and wing structures for over 50 years."

 

[WydahoDan]

My personal experience is much different. I have Ford Lightning, Cybertruck and older Tesla X. Tesla service for my CT is horrible, especially for someone who lives 4+ hours from nearest Tesla service center (vs. Ford dealers which are everywhere). Ford has also issued a number of proactive recalls for Lightnings for minor things and it's really easy to actually call a live person at my local deal, schedule an appointment and have it taken care of quickly. Trying calling and talking to a live person at Tesla! And they won't even send parts to me, but instead insist that I drive 9 hours round trip to pick up a part that's very simple to install.

 

[woodersonowl]

Fair point on the pedal, but adhesive alone on trim like that is a pretty wild design decision. I don't know of an adhesive that can handle cold and especially hot temps outside for 5+ years and hold up in those kind of conditions.

Maybe they can borrow some of the glue that SpaceX uses on their heat-shield tiles.

 

[tingmo13]

I own Tesla 3/y & Bolt EV-Tesla fixes pretty much all recall through OTA and I'd seat belt recall on my Bolt EV-have to make appointment, take it to the service center, plucked to a laptop etc-I wasted so much time that I traded it for M3Highland last December. For millions of car owners it's a very normal thing but not to someone who owns Tesla cars. We're definitely getting spoilt or take it for granted.

 

[Gigahorse]

Maybe they can borrow some of the glue that SpaceX uses on their heat-shield tiles.

That stuff is pretty impressive, but adhesives traditionally do poorly over long periods of time and temperature swings, they do very well in constant temps or short periods of time, neither of which is the life a CT will lead for the most part.

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