Where’s our extended warranties??

[Known-Background]

I've been thinking a lot about whether Tesla is eventually going to offer some type of extended warranty or special coverage program for Cybertruck owners, especially Foundation Series owners.

The reason is simple: Cybertruck is not aging like a typical Tesla product launch. We're seeing a growing list of expensive component failures, long repair wait times, and parts availability issues. In my own case, a PCS failure has left me unable to AC charge, with repair timelines measured in months rather than days or weeks.

What makes this especially interesting is that Tesla recently introduced additional long-term coverage for certain high-priced propulsion-related components on many of its vehicle lineup, yet Cybertruck was excluded from that program.

At the same time, Tesla's new Extended Service Agreement subscription currently covers Models S, 3, X, and Y, while Cybertruck owners are still waiting for eligibility. Tesla has indicated Cybertruck coverage is expected in the future, but details remain unclear.

From a business perspective, I think Tesla eventually has to do something.

If they don't, I see several risks:

• Residual values could suffer because buyers will be nervous about owning these trucks outside warranty.

• Owners may become hesitant to keep their trucks long term if a single failure can result in a five-figure repair bill.

• Foundation Series owners, who paid a premium to be early adopters, may feel like they effectively served as beta testers without receiving long-term support in return.

• Customer loyalty could take a hit, especially among owners experiencing repeated repairs or lengthy parts delays.

Personally, I'd gladly pay for a reasonably priced Tesla-backed extended warranty if it provided meaningful coverage and guaranteed parts support. I suspect many other owners would too.

Curious what everyone thinks:

Do you believe Tesla will eventually offer a Cybertruck-specific extended warranty program?

And if they don't, what do you think that means for Cybertruck ownership once these trucks start moving beyond the standard warranty period?

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[EasternSP]

Extended warranties may be a great thing for those who can afford it. I say that kind of as a joke. Folks who say they can't afford it but pay out of pocket for a high cost repair.
The other issue, or actually small issue that really effects people who are concerned of their public image is the stigma of buying an extended warranty. Some folks just jump on that topic to besmirch, belittle and mock anyone who "wastes" their money on an EW. Myself, I've been buying them for every vehicle I've owned for the past 20 years or so. For the most part, mine have paid for themselves in the repairs that were needed.
Another thing about the EW is that they are truth tellers of the quality of the vehicle you want to buy one for. An inexpensive EW says the vehicle is reliable and well built. The absence of an offering may be saying the vehicle is a high risk. Much like life insurance. I don't think someone over 85 can buy life insurance or if they participate in sky diving or commercial tower climbing.

 

[CyberGus]

Geez, we usually can’t avoid warranty offers

 

[Known-Background]

Geez, we usually can’t avoid warranty offers

Maybe they are pitching as a perk for the cybertruck!! The only vehicle we offer without one

 

[HRP783]

I used the extended warranty on a R1T I just sold, as a selling point.
For Rivian, only the original owner can purchase BEFORE 60k warranty expires. $50 transfer.
so I purchased for $4700, upped the price and sold Rivian, new buyer has piece of mind, I made $2k on the EW.
For the CT, I would do the same

hopefully something changes for yall foundation owners

 

[Gigahorse]

Extended warranty on the Y, 3, X, etc made sense because it was a money maker for Tesla.
The Cybertruck will
A. Have a very expensive extended warranty
B. Not have one offered

Simply because it is a lot more expensive to repair, has a lot more failure points (air suspension, tonneau cover, etc etc) and things like the PCS are just a matter of time/miles.

It is a bummer because the other vehicles in the Tesla lineup really had a strong advantage via the long term ownership cost, to early to be certain but based on what we know so far the CT will be far more expensive to maintain and keep on the road long term. So unlikely an extended warranty will be offered.

 

[devdrone6]

I've never purchased an extended warranty and have never needed it. Having said that, so far the one new ICE recently purchased was a Subaru Ascent that ended up having an oil leak that required somewhere around 5-7k in repairs. Would an extended warranty have covered that - who knows.

I have a MY at 80k miles now - is a warranty available from Tesla on these?

On the cybertruck, the main expensive issue is the PCS - everything else has been recalled and taken care of by Tesla. Correct me if I'm wrong.

Also, the following point is irrelevant as any new vehicle you buy that is a 1st gen, 1st year - you are by default agreeing to this:

• Foundation Series owners, who paid a premium to be early adopters, may feel like they effectively served as beta testers without receiving long-term support in return.

 

[Known-Background]

I've never purchased an extended warranty and have never needed it. Having said that, so far the one new ICE recently purchased was a Subaru Ascent that ended up having an oil leak that required somewhere around 5-7k in repairs. Would an extended warranty have covered that - who knows.

I have a MY at 80k miles now - is a warranty available from Tesla on these?

On the cybertruck, the main expensive issue is the PCS - everything else has been recalled and taken care of by Tesla. Correct me if I'm wrong.

Also, the following point is irrelevant as any new vehicle you buy that is a 1st gen, 1st year - you are by default agreeing to this:

• Foundation Series owners, who paid a premium to be early adopters, may feel like they effectively served as beta testers without receiving long-term support in return.

MY has an extended warranty option you can sign up before the initial warranty expires like all the other Tesla models… The PCS issue costs up to 7,000 dollars after you pass the 50,000 mile mark many people in this forum and elsewhere have had to pay the full cost of repairing that, which is also insane, when they acknowledge it’s an issue that will definitely happen to the trucks that were built before they revised the PCS for the 6th time ( apparently it depends on your service center).

 

[kpanda17]

Why aren’t we talking about XCare EV Protection (Premium Plan)?

Estimated Upfront Range: For a Tesla Cybertruck that is currently still under its 4-year/50,000-mile factory warranty, a Premium Plan extending coverage for an additional +3 to +4 years (or an extra 50,000+ miles) typically runs between $3,200 and $4,500 total.


Payment Plan Options: XCare offers an interest-free financing model directly on their checkout screen. You pay 20% down, followed by 11 equal monthly installments with no credit checks required (interest-free, "same as cash").

orig warranty 4 yr/50K
Xcare +4 yr/+50K

total 8 year 100K

option for 10 years
And option for 16 battery


To protect everything (including the PCS) through Year 8, 9, or 10: You must buy a maximum-length XCare Premium Plan right before your initial 50,000-mile factory warranty lapses.


To protect just the Battery/Motors through Year 9 to 16: You can transition to or add the XCare Battery & Drive Unit standalone policy during Year 7 of ownership to guarantee catastrophic coverage up to a $30,000 aggregate limit.

 

[hemiarch]

MY has an extended warranty option you can sign up before the initial warranty expires like all the other Tesla models… The PCS issue costs up to 7,000 dollars after you pass the 50,000 mile mark many people in this forum and elsewhere have had to pay the full cost of repairing that, which is also insane, when they acknowledge it’s an issue that will definitely happen to the trucks that were built before they revised the PCS for the 6th time ( apparently it depends on your service center).

I thought that was now limited to $1000 or so? Agree, it’s worrisome driving around with a $7k reliability landmine. I’ve also heard that I’ll likely have to pay a bunch extra to remove and reinstall my terrestrial armour out of warranty if that happens.
if they sold the extended warranty I’d absolutely buy it.

 

[JackCypher]

I thought that was now limited to $1000 or so? Agree, it’s worrisome driving around with a $7k reliability landmine. I’ve also heard that I’ll likely have to pay a bunch extra to remove and reinstall my terrestrial armour out of warranty if that happens.
if they sold the extended warranty I’d absolutely buy it.

THIS is my problem with Tesla: PCS repair cost from those reported on this forum out-of-pocket have been north of $5,000. Someone on the forum has reported Tesla states PCS repair will be $1,000.

Tesla, lacks consistent messaging - other than they are inconsistent. When owners have to deal with the local Tesla service level - which had a reported wider range of responses to issues. Such as the bed Vault leak.

I like my CT, not so sure about the company. They have do not have consistent 'at customer service level messaging'..

I had my PCS fail about 2 month ago - [before the shortage] however, upon picking up my CT from that repair. It was absolutely comically filthy. AND service turned on the windshield wiper - to just let me know: "We don't care, we don't have to" [No I did not engage FSD]

To me at seems like Tesla training incorporates these methods - so that we the customer expect less.

 

[ChiTechGuy]

I say us Foundation Series owners should all get free Super Charging for life...

 

[ChiTechGuy]

THIS is my problem with Tesla: PCS repair cost from those reported on this forum out-of-pocket have been north of $5,000. Someone on the forum has reported Tesla states PCS repair will be $1,000.

Tesla, lacks consistent messaging - other than they are inconsistent. When owners have to deal with the local Tesla service level - which had a reported wider range of responses to issues. Such as the bed Vault leak.

I like my CT, not so sure about the company. They have do not have consistent 'at customer service level messaging'..

I had my PCS fail about 2 month ago - [before the shortage] however, upon picking up my CT from that repair. It was absolutely comically filthy. AND service turned on the windshield wiper - to just let me know: "We don't care, we don't have to" [No I did not engage FSD]

To me at seems like Tesla training incorporates these methods - so that we the customer expect less.

My Service centers around me also suck, I have gotten my truck back in a pretty bad state as well with an internal windshield tint they ruined and had glue and peeled film all over. I have pictures as well with it, Tesla service seems like a joke and if they can't even fix my gear selector attached on my windshield properly do I have faith with them fixing my PCS issue??? Nope...

 

[eswimm]

I imagine we'll get them eventually, but Tesla has typically offered an extended warranty a few years into the model release. Ultimately an extended warranty is insurance and like casinos, the house always wins. You don't know how to price an extended warranty until you know what the actual out of warranty repair costs look like. I would expect they become available near the end of this year or early next, allowing owners of 2024 models to pick up an extended service agreement before the warranty expires for people driving at or under the average annual mileage. High mileage early adopters will miss out, but they'll likely be the benchmark for pricing the option for the rest of us. Offering an ESA without sufficient data would either make it a money losing proposition or risk pricing it unattractively high.

I do suspect the PCS is eventually going to get a voluntary warranty extension if not an outright recall. I've owned several BMWs with similarly high component failure rates that ended up with an 8-10yr warranty for some component or another. PVC valves on a few models and the battery temp sensor for my i8 for instance. I think there's some uncertainty around the finality of the "fixed" version of the PCS and the comparatively low volume of CT sales slows the process even further. BMW didn't release the 10 year warranty for the battery temp sensor until my i8 was almost 10 years old. It did however provide compensation to those that paid out of pocket for prior repairs.

It's possible that Tesla never offers a CT ESA or an extended PCS warranty, but I think it's too early to rule either out.

 

[UberNoob]

73k miles here and had the pcs issue, yes I got a bill 6k+ however Tesla refunded me 95% of it, also said he had meetings with the big dogs and found issues with the billing system and they are making changes across the board. My invoice was changed to good will. Which saved me about 5200$

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