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Safety Incident - Accessing Pillar Door Unlock Button - FYI (pinch point = door gap between back and front doors)

SpykeDaddy

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Hi all,

I'm a CyberTruck owner since May and have over 1,500 miles logged. I absolutely love the truck and have really put it through its' paces.

I had a scary incident occur yesterday that I felt compelled to share the experience with other CyberTruck owners. It's a situation where, if I had known about this, I could have hopefully prevented it. I searched the forums and did not find a similar thread.

My father-in-law rode in my Cybertruck for the first time yesterday. As it is for 99% of new riders, I had to explain that he needed to press the button in the pillar where there is small light to open the front door. After a few attempts, he successfully opened the door and got in.

After dinner at a restaurant, we all returned to the truck to go to a soccer game. My father-in-law always sits in the passenger seat up front. My wife and son sit in the back.

My son already had his back, passenger side door open before my father-in-law unlocked his front, passenger door. When my father-in-law reached up to the pillar button to unlock the truck, my son closed his rear passenger door. Whatever circumstance caused it to happen - confusion, looking in the wrong place, distraction - my father in law's finger got closed inside the door gap between back and front doors.

It was a traumatic experience for us all. We are fortunate that my father-in-law "only" received seven stitches and a splint in the emergency room. The fact that the pinch point was on the top joint of his index finger was lucky. This was a very serious laceration. After looking at the pinch point on the truck last night, I was shocked he did not lose the tip of his finger, or break it.

I'm sharing this because I feel Cybertruck owners should be extra aware with multiple people entering and exiting the vehicle on the same side and may not be immediately familiar with where the open button is on the pillar. There is less than an inch between the button and the gap in the door. Someone not paying attention can easily get their finger trapped if the passenger behind the "shotgun" position closes their door at the wrong time.


I posted a picture to make it more clear to folks who might not have a Cybertruck.

Stay safe!

OPINION: I feel like this design can be improved in future trucks. The pillar button needs to be located sufficiently far away from the panel gap, and perhaps, not even on the pillar at all. The fact that the button is mostly obscured, in my opinion, greatly increased the "hunt" for the button and introduces higher chances of sticking your finger where it shouldn't. This is especially prevalent if you are distracted or not paying attention to what is going on.

Tesla Cybertruck Safety Incident - Accessing Pillar Door Unlock Button - FYI (pinch point = door gap between back and front doors) Cybertruck Ga
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cybercoffee

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man that must have been painful. pinch points are nothing new on cars and I think we are all extra sensitive this time around, what with the doors being extremely heavy and subjectively having an unforgiving stainless appearance. hope he recovers in due time.
 

GatorCyber

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kind of like the X where you have to be aware of the falcon wing doors opening and closing when people in the front are entering/exiting.
 
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RickJ19Zeta8

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Thanks for the heads up. Just visualizing that gave me those spine tingling heebie jeebies.
I got my ring and pinky fingers smashed in a sliding van door as a kid due to my sister closing it as i got out of the passenger front door. Extra vigilant now.... but all it takes is a momentary lapse of awareness of where your digits are.
 
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SpykeDaddy

SpykeDaddy

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Happened to my daughter years ago in an Expedition, wouldn’t say it’s exclusive to the Cybertruck
Yes, it's a common injury.

What *is* exclusive to the Cybertruck is the lack of a door handle away from this part of the car. The fact that you must place your finger in this specific place to push this button every time you want to open your door is unique only to the Cybertruck. I don't want anyone to find this out until someone in their family gets hurt.

My motive isn't to bash the truck. It's just a heads up for folks to be mindful of the timing of this.

I prefer to learn from mistakes of others, sadly some are my own. ;-D
 

WheresMyCybertruck

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Oof, thank you for the heads up. I definitely didn't even consider that this could happen but the thought of someone crushing a finger there is definitely spine tingling like Rick said.

I appreciate the truck but there are definitely quite a few things that I wish they just left alone.
 

Pops

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Scary. I had not considered this possibility. One possible solution could be to have a plastic or metal overlapping shingle. If it was only about half an inch wide the closing rear door would slide underneath it. It would prevent the finger from being guillotained off.

Tesla Cybertruck Safety Incident - Accessing Pillar Door Unlock Button - FYI (pinch point = door gap between back and front doors) 1720466363642-eg
 
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SpykeDaddy

SpykeDaddy

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Scary. I had not considered this possibility. One possible solution could be to have a plastic or metal overlapping shingle. If it was only about half an inch wide the closing rear door would slide underneath it. It would prevent the other finger being guillotained off.

1720466363642-eg.png
Oooh. I like that idea! So simple!

Some other ideas I had:

* have the pillar button be a different color (not obscured enough to require someone to hunt)
* bigger "white light"?
* move the button up higher on the pillar a few inches? (my favorite)
* have a similar rubber button as what opens the frunk embedded the rubber trim of the door panel and position it more central on the door

Obviously, I'm not an engineer. But as you can imagine, we've been thinking about this a lot the past day!

Obviously, this is not an issue for the button behind the back doors. I do love the looks and simplicity of the button.
 


hridge2020

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Woodrick

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Yes, it's a common injury.

What *is* exclusive to the Cybertruck is the lack of a door handle away from this part of the car. The fact that you must place your finger in this specific place to push this button every time you want to open your door is unique only to the Cybertruck. I don't want anyone to find this out until someone in their family gets hurt.

My motive isn't to bash the truck. It's just a heads up for folks to be mindful of the timing of this.

I prefer to learn from mistakes of others, sadly some are my own. ;-D
That *specific* place is actually quite big. Larger than many of the push buttons on some car doors.
 

Jager

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I'll just quietly observe that there are a bazillion ways for a person to get hurt if they are inattentive or distracted. Vehicle doors have been a source of such minor injuries for a hundred years.

Maybe it's because I spend so much time engaging with stuff that might hurt me - chainsaws, tractors, wood splitters, axes, motorcycles, guns, primers and powder, and on and on - that I long ago embraced the philosophy that I'm the common denominator in all that. I'm the thing that needs to be squared away, not all that other stuff.

Sorry your father-in-law hurt himself. Sorrier still that he, and lots of others, will look at that little incident and conclude that the thing needing to be "fixed" is some object.
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