PowersolUSA
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- First Name
- Joseph
- Joined
- Mar 26, 2024
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- 1
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- 12
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- Location
- Wesley Chapel, FL
- Website
- www.powersolusa.com
- Vehicles
- Cybertruck
- Occupation
- Business Owner
- Thread starter
- #1
Hey Y'all, I wanted to share a recent experience with my 2024 Cybertruck Foundation Series and see if anyone else has dealt with similar issues.
I was driving the other day, had just taken off from a green light, when a small 2010-ish Mazda hatchback hit my driver's side rear wheel. Thankfully, there was no real damage to the Cybertruck—these things are tanks—but what really shocked me was that both side curtain airbags deployed, along with the rear center console airbag. There was no reason whatsoever for the airbags to go off in this low-speed, minor accident, and only me in the car. From what I can remember I got hit the truck felt like rubber and just bent and went right back, Keep in mind we both were going under 20 miles per hour.
To make matters worse, when the airbags deployed, something plastic or foreign object possible clip to flew out from the airbag and hit me in the back of the head. The impact left me out for about 10 seconds and left the entire left back side of my head swollen, black and blue, and still painful. It felt like I was hit with a hammer. Not how I expected to be injured in such a minor accident with a "Bullet Proof" Truck.
I love this truck, but the experience with Tesla Service has been incredibly frustrating. I followed all the instructions to get the truck to them, but when I finally arrived, the GM turned it down and wouldn’t allow it on the lot because the airbags had deployed. His reasoning? I called sent texts through the app but, only person I could talk to was Tesla Roadside dispatch. The Manager who told me to bring it there He said the GM shoot it down, didn’t want it near their $200K worth of inventory, so instead, I had to pay $500 to have it towed to my house so the neighborhood kids can play with it? Now it’s just sitting in my driveway, vulnerable, while I'm getting no help from Tesla. I got more info from the roadside assistance guy. I was pissed so I drive the 35 minutes to Tesla, to get told "I told him to bring it to another body shop" Funny the towing guy said you suggested to bring it anywhere but Tesla service.
This whole situation has been disappointing, especially from a brand like Tesla. I’m really concerned that this airbag issue could hurt someone else even worse. when I got hit I was pulling into the charging station with about 6-7% after it got hit it sat there in the median for 2 hours waiting on Hwy Patrol. So currently the battery is dead, since the air bags deploy, they put a little stopper so it can't be charged. I love the Truck, but didn't expect to be Tesla's Crash dummy. Zero help from Tesla, the first time I talk to him he said if the Air bags deploy, they total the vehicle. So basically, with less than 5K Hwy miles, Garage kept, with less than $1500 in damage + airbags that shouldn't of went off you want me to report it to my insurance to total it, raise my rate, and i am sure won't be able to get another one (not sure after that if i want another one) but after waiting 5 years I got a good 60 days out of it. Crazy Tesla doesn't even want to talk about the airbags.
Has anyone else had their Cybertruck’s airbags deploy without reason? Or worse, had a foreign object fly out during deployment? Tesla really needs to take a close look at this before someone else gets hurt. Would love to hear your thoughts or experiences. Any advice greatly appreciated. Everyone keeps telling me to go after Tesla you are going to get paid. I don't care about that I just want to be made whole with the path of least resistances. Thanks Joseph Tampa, FL
I was driving the other day, had just taken off from a green light, when a small 2010-ish Mazda hatchback hit my driver's side rear wheel. Thankfully, there was no real damage to the Cybertruck—these things are tanks—but what really shocked me was that both side curtain airbags deployed, along with the rear center console airbag. There was no reason whatsoever for the airbags to go off in this low-speed, minor accident, and only me in the car. From what I can remember I got hit the truck felt like rubber and just bent and went right back, Keep in mind we both were going under 20 miles per hour.
To make matters worse, when the airbags deployed, something plastic or foreign object possible clip to flew out from the airbag and hit me in the back of the head. The impact left me out for about 10 seconds and left the entire left back side of my head swollen, black and blue, and still painful. It felt like I was hit with a hammer. Not how I expected to be injured in such a minor accident with a "Bullet Proof" Truck.
I love this truck, but the experience with Tesla Service has been incredibly frustrating. I followed all the instructions to get the truck to them, but when I finally arrived, the GM turned it down and wouldn’t allow it on the lot because the airbags had deployed. His reasoning? I called sent texts through the app but, only person I could talk to was Tesla Roadside dispatch. The Manager who told me to bring it there He said the GM shoot it down, didn’t want it near their $200K worth of inventory, so instead, I had to pay $500 to have it towed to my house so the neighborhood kids can play with it? Now it’s just sitting in my driveway, vulnerable, while I'm getting no help from Tesla. I got more info from the roadside assistance guy. I was pissed so I drive the 35 minutes to Tesla, to get told "I told him to bring it to another body shop" Funny the towing guy said you suggested to bring it anywhere but Tesla service.
This whole situation has been disappointing, especially from a brand like Tesla. I’m really concerned that this airbag issue could hurt someone else even worse. when I got hit I was pulling into the charging station with about 6-7% after it got hit it sat there in the median for 2 hours waiting on Hwy Patrol. So currently the battery is dead, since the air bags deploy, they put a little stopper so it can't be charged. I love the Truck, but didn't expect to be Tesla's Crash dummy. Zero help from Tesla, the first time I talk to him he said if the Air bags deploy, they total the vehicle. So basically, with less than 5K Hwy miles, Garage kept, with less than $1500 in damage + airbags that shouldn't of went off you want me to report it to my insurance to total it, raise my rate, and i am sure won't be able to get another one (not sure after that if i want another one) but after waiting 5 years I got a good 60 days out of it. Crazy Tesla doesn't even want to talk about the airbags.
Has anyone else had their Cybertruck’s airbags deploy without reason? Or worse, had a foreign object fly out during deployment? Tesla really needs to take a close look at this before someone else gets hurt. Would love to hear your thoughts or experiences. Any advice greatly appreciated. Everyone keeps telling me to go after Tesla you are going to get paid. I don't care about that I just want to be made whole with the path of least resistances. Thanks Joseph Tampa, FL
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