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jameskk

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Currently have an emergency situation. My cat got into my garage and somehow climbed up inside of my CT and appears to be stuck in the vault storage area (where the cover rolls up). Currently trying to figure out a way to get access to this. Any help appreciated.

UPDATE:

Alright, problem solved. After calling Tesla support, their only solution was to take the vehicle into service center, but they did say under an emergency situation they would work with it right away, which is good to know. I removed the bed cover exposing the air compressor and air tank for the suspension and there is a small plastic cover separating the area where the vault cover rolls up. I could immediately see my cat trying to escape. After several attempts to pull back the plastic enough for her to escape and removing some screws, which didn't really do anything, I finally pulled back the plastic and reached in and pulled her out by the fur. She let out a whelp but I was able to pull the full grown cat out. My eight year old daughter is elated and all is good again.

While the bed floor/cover was removed, I could see the vault cover storage area is not fully enclosed on the sides. Not sure why this is the case, but an animal can get in through the opening in the wheel area and make its way back to that open cavity. I guess it is like a roach motel, animals can check in but they can't check out. LOL

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Currently have an emergency situation. My cat got into my garage and somehow climbed up inside of my CT and appears to be stuck in the vault storage area (where the cover rolls up). Currently trying to figure out a way to get access to this. Any help appreciated.
Tear down instructions are at service.tesla.com
Will find specific entry and post it
 
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Might be better off takin one of the back seats, and then the filter back there.
 

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Cybertruck26

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Have you tried shaking the treats? I don't mean for that to sound like a stupid question. I hope they get out safely.
 
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jameskk

jameskk

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Alright, problem solved. After calling Tesla support, their only solution was to take the vehicle into service center, but they did say under an emergency situation they would work with it right away, which is good to know. I removed the bed cover exposing the air compressor and air tank for the suspension and there is a small plastic cover separating the area where the vault cover rolls up. I could immediately see my cat trying to escape. After several attempts to pull back the plastic enough for her to escape and removing some screws, which didn't really do anything, I finally pulled back the plastic and reached in and pulled her out by the fur. She let out a whelp but I was able to pull the full grown cat out. My eight year old daughter is elated and all is good again.

While the bed floor/cover was removed, I could see the vault cover storage area is not fully enclosed on the sides. Not sure why this is the case, but an animal can get in through the opening in the wheel area and make its way back to that open cavity. I guess it is like a roach motel, animals can check in but they can't check out. LOL
 
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jameskk

jameskk

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Just wondering, if you didn't know your cat was in there, would operating the tonneau possibly harm the cat?
Yes, I believe so. In fact, I did try to open the cover and once it started rolling up it must have hit my cat because the motor detected resistance and I heard the cat moving around rapidly then the cover reversed direction and closed itself. That is how I knew she was in that cavity.
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