CyberGearCo Cybertent...aka.."TEMU-TENT" (Final Impressions)

[MotoX9928]

Hey Folks,

I decided to be the guinea pig and pre-order the new cybertent from CyberGearCo. Unfortunately with the wind blowing a pollen storm and sun quickly setting I was unable to post a full review before I ran out of time. I'll post an update when I get home from work tomorrow and set it up. I ordered it way back during the early holidays (Nov?) and was told a late January delivery. Just showed up today about 2 months behind schedule with no email or updates from CyberGearCo. Had to read comments replies on Facebook from CyberGearCo just to get updates but nothing from them directly.

Initial Impressions:

The tent appears to be an exact carbon copy of the original cybertent. Was packaged and boxed up decent. Took a few cuts and tear on the USPS truck but came all in one piece and was ready to install out of the box. Came in 3 separate pieces. The main tent, a bag with the hardware for the L-track rails, and another bag with the awning, pump, and poles for the awning. No instructions were included in the box but I was emailed a picture of the original Tesla setup instructions which I thought was a low point from the experience thus far.

Pros:

-Appears to be good quality - so far
-$1799 vs. $3k from Tesla (plus no sales tax)
-Shipped to your door
-Easy to install (For the most part)
-Prefer the black color over the silver

Cons:

-Carbon copy of the original (Worried Hemiplanet might sue for infringement)
-The 2 middle support L-track brackets (R2 and L2) were labeled incorrectly or drilled incorrectly (Thankfully they could be swapped)
-They included a knockoff version of the hand pump (I was promised an electric pump when I ordered) <-- Kinda mad about this one!
-No instructions included (Probably the worst part of the experience; having to use a crappy phone picture of the Tesla setup manual was cheesy)
-No tool for the mounting hardware included (They included 3 star tools, not sure why, but no hex key for the hex bolts for the L-Track)
-No cybertruck logo on the bag. (Not a huge deal but if your going to copy just about everything else, why not the logo)
-No easy tab screws on my top roof cover for easy removal (I thought Tesla started putting an easier to disassemble tab screw on newer builds, I have a June 2025 build, but they were the same T25 Torx screw that needs to be done with the star key) <--- Not CyberGearCo's fault.

A few pics below. I will try to take a video and take more pictures for a full in-depth review tomorrow afternoon/evening. Feel free to post any questions you may have and I'll try to address them as I do a full breakdown tomorrow.

Sponsored

 

[Doberbane]

I’m interested in your review for this. Saving a ton of money would be great if it is a good tent.

 

[MotoX9928]

DO NOT BUY!!!!

Absolute Junk.

Will post review later tonight.

Trying to figure out how to get this thing boxed back up and on its way back ASAP

 

[MotoX9928]

Well where do I start?.......

I'll keep what I posted earlier as a review towards initial impression and setup. Today I came home from work excited to get this bad boy pumped up. Set my truck up on the driveway and away I went. Started by pulling back the bag and trying to unfold the 3 sections of the tent. Here was my first hurdle. I forgot I had to remove the to roof cover. No worries, I'll just use the included star tool. This was the hardest part of the entire day. Such a terrible design by Tesla. Each screw took me at least 5-10 minutes to remove and I had very little room to work with, since the tent was there, and those things were on there tight and couldn't fit a drill. I honestly cant believe the Tesla engineers who incorporated this tent design thought this was a great idea.

Once the roof panel was off I was able to unfold the tent that floats on the included rails and uses a 2 stake system at the end for support on the tailgate. The legs were designed better than the original cybertent so I'll give them that. Everything seemed good so far. Here's where it went downhill. I open everything up, find the fill hole and attach the pump. The pump comes with a guided clip attachment that you would assume works with the holes, just like the cybertent, and keeps it locked in? Nooope. You have to jam in one of the half dozen attachments they give you included with this crappy pump and it would pop out anytime you moved it around too much. You know, like when the tent is moving around as air is flowing into the tubes. After reconnecting it a half dozen times and getting it about half way inflated, I positioned it out for final inflation. It was a little lopsided and out of position but after some repositioning I was able to get it fully constructed and pumped up. The window gauge on the included pump was garbage.

Design fault: The included clips that attach above the door are unusable. As in they wouldnt even fit over the trim piece, even after extending them all the way out. To be fair, I have a PPF wrap but its not that thick and im pretty sure I would have had to man handle these things on even if I didnt have a wrap. I wasnt going to take the chance at ripping up my wrap so I decided to not attach them after giving it a few tries an almost tearing up the PPF. They are also made out of cheap 3d printed plastic. Nothing even remotely close to being meant for long term use. What pisses me off about this is, I spoke with the company a few times over the past few months and they welcomed suggestions to make this tent an improvement in every way. I specifically asked that they put some type of rubber coating or non abrasive material over these clips to avoid scratching or damaging wraps since so many people have them. They agreed and said they would send this to the design team. THEY DID NOT! They just used a $200 Temu 3d printer and went full send.

After giving up on those I put everything else I could into final position and jumped inside. To be fair, I dont have the original Cybertent so I cant give it a true 1 to 1 comparison but it seemed like decent quality. Zippers seemed a little cheap in my opinion but worked. Materials seemed worthy, although need to be time/weather tested, and the mattress was decently comfortable. Although, because they went with a little thicker mattress there appears to be larger gaps between the folds on the mattress itself since it need to tuck into itself. It was very well secured and good enough to sleep on without extra padding, in my opinion. Im 6ft tall and I would argue if your any taller than 6ft 2in your not gonna fit. Also, it stayed fairly dark, but with direct sunlight I feel as if it would have been harder to sleep. The bed light bar did not appear to allow any usable light to come into the tent, which was featured as an ability like the original cybertent. Plenty of storage and a zipper port for electronic cords to come to/from the electrical ports in the bed. I did not attach the included awning. I was running out of daylight and this 30 min project had already consumed 3 hrs of my time. It appears they did try to make improvements but where they cut corners cost this product in every way imaginable.

Here's where thing start to get bad again and even worse to awful. Tear down! I probably took a solid hr to get this thing set up. I'll attribute half of that to the dam roof panel (teslas fault) and the pump (cybergearco cheaping out). I have watched about every Youtube video there is on the cybertent and figured it would take me about 10 min. And for the most part it did, until the end. Here's the fatal flaw in this design. There are only 2 air holes. The original cybertent has 4 (2 in the back and 2 in the rear) Why, you may ask? Well, I found out why. When you try to fold this thing back into itself, the air trapped in the tubes needs to go somewhere. Well with only 2 airflow valves on the tent it cant get all the way back to the frot when its already folded over 2 times so its trapped. And because it's trapped it has nowhere to go; and yes, I did have all the valves open for air to flow out So I unfolded this thing back out, and looked over the awesome cell phone picture of the original cybertent manual they emailed me and realized there are 4 valves. So after pumping it back up 90 percent of the way I go over the entire thing trying to find these extra rear valves and never do find them. So again, I try folding this thing back together after trying to push as much air from the rear to the front valves as I can and still no luck. This thing is bulging over the roof line of my truck. Thank god I had a deflater tool from Ryobi and after 10 min of trying to get the air out I still was not able to get it folded back in on itself, although I was getting closer.

At this point im pretty pissed off and figured I'll unscrew the screws, that hold the tent in place, off the middle rails, pull it out of the truck and work on it in my garage where I can attack it from all angles. At least I thought......As I got to look for the screws I realize the rails are completely sheared off. As in the mounting hardware snapped right off the L-track and was laying in the bed. ON BOTH SIDES. When I installed them, they seemed a little cheap but suitable for the job. Guess I was wrong. They both sheared right off and now I cant even use the tent if I wanted to. It's a complete dud. For clarification I did not over tighten these bolts. The cybertruck manual they included called for 30ft-lbs of torque and I have a torque wrench and used exactly the recommend torque. In fact, I may have even gone with 25lbs because I felt that they were a little cheaper looking than what I had imagined.

So there you have it. THE TENT FROM HELL. I felt it had so much potential. I was so excited to try this product out. As I stated before I talked with multiple reps at CyberGearCo and offered suggestions, improvements, design focuses and each and every one I was told would be implemented or suggested but instead each one was ignored. I asked for the following:

-dedicated A/C port for using a plug in heater/AC unit. (IGNORED)
-Electric pump instead of giant pesky hand pump (LIED TO AND IGNORED)
-Integrated LED strip light that could plug into a battery bank (IGNORED)
-Clips that dont scratch a wrap (IGNORED AND FAULTY)

Before trying to break his thing down and get it back in the bag, I was almost 50/50 leaning towards keeping it. Now, ABSOLUTELY NOT! It is the product from hell and I paid big time for it. $1799 for a tent I cant even put back in the bag and now cant even use anyways with broken rails. A complete dud. I would equate it to the "TEMU-TENT" and nowhere near a Cybertent in quality, setup or ease of use. And to be honest, it sucks. I had such high hopes. I was going to do a custom build solution for a clamshell pup-up camper but figured this would be the easier answer and the price was fair, not to mention it would look good. I dont know where they went wrong but it's going back in the shipping box and I am going to write them an email as soon as I finish posting this review for those waiting. They either got screwed over by there manufacturer who cheated them out on material build and quality or knew the product was trash and dropped it on customers like myself knowing it would fail. So my final conclusion is "Stay Away". It's not even worth $1k in its current form. Maybe they can make some improvements and do a full video presentation like they promised months ago. When I got the email with the cell phone pic of the original cybertent manual, that should have been my sign to return to sender. Instead Im stuck with the Temu-Tent from hell......for now. I'll keep everyone posted on CyberGearCo's response.

 

[MotoX9928]

This was the tent after me trying to fold it back up. Nowhere for the air to go other than be trapped in the tubes.

 

[SlegMD]

What dissuaded me was warranty, think they offered a year. Also, as mentioned, the communication would be a hurdle to overcome.

Oh additional critique review yikes!
sorry to hear about the build quality

 

[devdrone6]

Considering who you got this from, I'm not surprised, disappointed for you, but not surprised.

I only buy from amazon for this reason from these companies, never direct from them. Hope you get your money back.

 

[dvssolid]

Well where do I start?.......

I'll keep what I posted earlier as a review towards initial impression and setup. Today I came home from work excited to get this bad boy pumped up. Set my truck up on the driveway and away I went. Started by pulling back the bag and trying to unfold the 3 sections of the tent. Here was my first hurdle. I forgot I had to remove the to roof cover. No worries, I'll just use the included star tool. This was the hardest part of the entire day. Such a terrible design by Tesla. Each screw took me at least 5-10 minutes to remove and I had very little room to work with, since the tent was there, and those things were on there tight and couldn't fit a drill. I honestly cant believe the Tesla engineers who incorporated this tent design thought this was a great idea.

Once the roof panel was off I was able to unfold the tent that floats on the included rails and uses a 2 stake system at the end for support on the tailgate. The legs were designed better than the original cybertent so I'll give them that. Everything seemed good so far. Here's where it went downhill. I open everything up, find the fill hole and attach the pump. The pump comes with a guided clip attachment that you would assume works with the holes, just like the cybertent, and keeps it locked in? Nooope. You have to jam in one of the half dozen attachments they give you included with this crappy pump and it would pop out anytime you moved it around too much. You know, like when the tent is moving around as air is flowing into the tubes. After reconnecting it a half dozen times and getting it about half way inflated, I positioned it out for final inflation. It was a little lopsided and out of position but after some repositioning I was able to get it fully constructed and pumped up. The window gauge on the included pump was garbage.

Design fault: The included clips that attach above the door are unusable. As in they wouldnt even fit over the trim piece, even after extending them all the way out. To be fair, I have a PPF wrap but its not that thick and im pretty sure I would have had to man handle these things on even if I didnt have a wrap. I wasnt going to take the chance at ripping up my wrap so I decided to not attach them after giving it a few tries an almost tearing up the PPF. They are also made out of cheap 3d printed plastic. Nothing even remotely close to being meant for long term use. What pisses me off about this is, I spoke with the company a few times over the past few months and they welcomed suggestions to make this tent an improvement in every way. I specifically asked that they put some type of rubber coating or non abrasive material over these clips to avoid scratching or damaging wraps since so many people have them. They agreed and said they would send this to the design team. THEY DID NOT! They just used a $200 Temu 3d printer and went full send.

After giving up on those I put everything else I could into final position and jumped inside. To be fair, I dont have the original Cybertent so I cant give it a true 1 to 1 comparison but it seemed like decent quality. Zippers seemed a little cheap in my opinion but worked. Materials seemed worthy, although need to be time/weather tested, and the mattress was decently comfortable. Although, because they went with a little thicker mattress there appears to be larger gaps between the folds on the mattress itself since it need to tuck into itself. It was very well secured and good enough to sleep on without extra padding, in my opinion. Im 6ft tall and I would argue if your any taller than 6ft 2in your not gonna fit. Also, it stayed fairly dark, but with direct sunlight I feel as if it would have been harder to sleep. The bed light bar did not appear to allow any usable light to come into the tent, which was featured as an ability like the original cybertent. Plenty of storage and a zipper port for electronic cords to come to/from the electrical ports in the bed. I did not attach the included awning. I was running out of daylight and this 30 min project had already consumed 3 hrs of my time. It appears they did try to make improvements but where they cut corners cost this product in every way imaginable.

Here's where thing start to get bad again and even worse to awful. Tear down! I probably took a solid hr to get this thing set up. I'll attribute half of that to the dam roof panel (teslas fault) and the pump (cybergearco cheaping out). I have watched about every Youtube video there is on the cybertent and figured it would take me about 10 min. And for the most part it did, until the end. Here's the fatal flaw in this design. There are only 2 air holes. The original cybertent has 4 (2 in the back and 2 in the rear) Why, you may ask? Well, I found out why. When you try to fold this thing back into itself, the air trapped in the tubes needs to go somewhere. Well with only 2 airflow valves on the tent it cant get all the way back to the frot when its already folded over 2 times so its trapped. And because it's trapped it has nowhere to go; and yes, I did have all the valves open for air to flow out So I unfolded this thing back out, and looked over the awesome cell phone picture of the original cybertent manual they emailed me and realized there are 4 valves. So after pumping it back up 90 percent of the way I go over the entire thing trying to find these extra rear valves and never do find them. So again, I try folding this thing back together after trying to push as much air from the rear to the front valves as I can and still no luck. This thing is bulging over the roof line of my truck. Thank god I had a deflater tool from Ryobi and after 10 min of trying to get the air out I still was not able to get it folded back in on itself, although I was getting closer.

At this point im pretty pissed off and figured I'll unscrew the screws, that hold the tent in place, off the middle rails, pull it out of the truck and work on it in my garage where I can attack it from all angles. At least I thought......As I got to look for the screws I realize the rails are completely sheared off. As in the mounting hardware snapped right off the L-track and was laying in the bed. ON BOTH SIDES. When I installed them, they seemed a little cheap but suitable for the job. Guess I was wrong. They both sheared right off and now I cant even use the tent if I wanted to. It's a complete dud. For clarification I did not over tighten these bolts. The cybertruck manual they included called for 30ft-lbs of torque and I have a torque wrench and used exactly the recommend torque. In fact, I may have even gone with 25lbs because I felt that they were a little cheaper looking than what I had imagined.

So there you have it. THE TENT FROM HELL. I felt it had so much potential. I was so excited to try this product out. As I stated before I talked with multiple reps at CyberGearCo and offered suggestions, improvements, design focuses and each and every one I was told would be implemented or suggested but instead each one was ignored. I asked for the following:

-dedicated A/C port for using a plug in heater/AC unit. (IGNORED)
-Electric pump instead of giant pesky hand pump (LIED TO AND IGNORED)
-Integrated LED strip light that could plug into a battery bank (IGNORED)
-Clips that dont scratch a wrap (IGNORED AND FAULTY)

Before trying to break his thing down and get it back in the bag, I was almost 50/50 leaning towards keeping it. Now, ABSOLUTELY NOT! It is the product from hell and I paid big time for it. $1799 for a tent I cant even put back in the bag and now cant even use anyways with broken rails. A complete dud. I would equate it to the "TEMU-TENT" and nowhere near a Cybertent in quality, setup or ease of use. And to be honest, it sucks. I had such high hopes. I was going to do a custom build solution for a clamshell pup-up camper but figured this would be the easier answer and the price was fair, not to mention it would look good. I dont know where they went wrong but it's going back in the shipping box and I am going to write them an email as soon as I finish posting this review for those waiting. They either got screwed over by there manufacturer who cheated them out on material build and quality or knew the product was trash and dropped it on customers like myself knowing it would fail. So my final conclusion is "Stay Away". It's not even worth $1k in its current form. Maybe they can make some improvements and do a full video presentation like they promised months ago. When I got the email with the cell phone pic of the original cybertent manual, that should have been my sign to return to sender. Instead Im stuck with the Temu-Tent from hell......for now. I'll keep everyone posted on CyberGearCo's response.

This was the tent after me trying to fold it back up. Nowhere for the air to go other than be trapped in the tubes.

Ah crap, I thought I was the only one. Same exact issue on mine. The screws definitely sheared and I had to hammer a T20 to get them out. I also had missing parts, mislabeled rails too, and weak hardware right out of the box. After seeing your post, this really looks like a broader quality control issue and not just bad luck. At this point, I think I’m done trying to make it work and will probably just ask for a refund. Keep us posted on how CyberGear responds, because I’m dealing with them on defects and replacement parts too.

 

[Eka]

Thank you for the warning and review! We need these public reviews to hold companies to account, and protect each other.

 

[hemiarch]

First of all. Thank you for the review. Appreciate the candor.
Respectfully, anyone who bought this thing knowing full well exactly what it was, deserves to be stuck with it and not be able to return it.
Can’t boohoo about Chinese disrespect for intellectual property as well as dishonest manufacturing practices and how they hurt legitimate businesses while at the same attempting to profit or benefit from them. It’s the definition of hypocrisy.
Likewise for the businesses that agreed to sell it for them in the US. If you lose a bunch of money because you tied yourself to this shit, you deserve it. You made a bad choice because you were greedy and didn’t care who you hurt to make a buck.
A lot of time and effort went into this rather brilliant design from Heimplanet and Tesla and buying an identical product from someone else without the knowhow and intellectual property rights is just plain theft.
You too are a participant in the theft if you ship it from your warehouse, sell it from your website or install it in your truck.
So please don’t expect this community to be sympathetic and help you protect your interests. Poor decisions have consequences.
The Chinese guys will eventually likely fix the quibbles in the review but it still won’t make it an ok purchase or ok sale. There is more to consumer purchasing decisions than just dollars and cents. Period.
Cybertruckco is one of my favorite aftermarket companies and has been very important for our community but this was a terrible decision made rather conspicuously by them that has personally made me not want to spend my money with them.
Sorry. That’s the truth.
They are certainly not the only ones, their company name just happens to be the one in the thread title.

Cybertruck CyberTent
https://shop.tesla.com/product/cybertruck-cybertent?sku=1948406-00-B

Want a cybertent? Put your money where you mouth is and buy the real thing.
Plenty of barely used examples available at least in my area for less than the TEMU-tent.
Here is an example:
https://www.facebook.com/share/1CGwda6PkV/?mibextid=wwXIfr
Don't know this person or anything about their tent.

I’d argue there is significant value in buying it new from Tesla though. The turn key installation experience and service center backing over the life of the tent are actually pretty nice.
I also added a SUP pump which was just shy of $200 and is a total game changer usability wise.

 

[ABILISK]

Any time I’ve ever tried to cheap out I’ve regretted it. There’s no replacing the real thing.

 

[That Beast Mode]

I’d argue there is significant value in buying it new from Tesla though. The turn key installation experience and service center backing over the life of the tent are actually pretty nice.

The knock off one looks like trash.. I'd say there is value in buying it through Tesla, I'd rather spend $2700 on something I can use vs $1700 on something that breaks after the first use and becomes dead weight. I'm glad OP called them out and posted pics.

 

[dvssolid]

Appreciate you posting this it lines up exactly with what I ran into during the initial install.

I decided not to fully inflate mine after seeing your post.

I originally looked at the Tesla tent, but went with this one purely for aesthetics—the black matched my CT better. It was also marketed as an improvement over the original, so it seemed like a solid option.

At this point, I’d have no issue going with the original instead. Based on my experience so far, there are clear gaps in quality control and overall execution. Curious if others are seeing the same thing?

 

[81u80x]

Well said. I called it out as soon as they started posted that on social media. It’d be one thing if somehow they got a license from Heimplanet, but as a knockoff, what a disastrous and disrespectful idea. I still do not understand how you do not automatically get sued for even trying. I hope Tesla gets on this. The CyberTent is so very well designed and the price is in line with the market for a high quality “RTT” even though it is a more complex product overall because of its unique constraints with the form factor of the CT.

 

[hemiarch]

Well said. I called it out as soon as they started posted that on social media. It’d be one thing if somehow they got a license from Heimplanet, but as a knockoff, what a disastrous and disrespectful idea. I still do not understand how you do not automatically get sued for even trying. I hope Tesla gets on this. The CyberTent is so very well designed and the price is in line with the market for a high quality “RTT” even though it is a more complex product overall because of its unique constraints with the form factor of the CT.

Because it’s expensive to sue and who enforces intellectual property law in china anyway?
It’s absolutely a great value in line with the market as sold by Tesla. Don’t forget that anything else you buy also requires the purchase of a rack.
If I see this black thing up in the wild I’ll know exactly who I’m dealing with before I even meet them. It’s a shameful purchase and the most unamerican thing You could put on your most American of trucks.

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