AxelR
Well-known member
- First Name
- Axel
- Joined
- Jan 1, 2022
- Threads
- 0
- Messages
- 79
- Reaction score
- 113
- Location
- California
- Vehicles
- Tesla M3P, Rivian R1S
- Occupation
- Working
If you find Tesla’s service difficult to live with… don’t buy a Rivian as your next vehicle. 3-5 months wait time for appointments. Rarely fix issues. Give back dirty car. I sold mine.Got my truck back on Friday from its 4th service appointment this past Friday. Tesla swore me up and down that the middle console creak was gone before I made the 45 min drive to the service center.
I arrived and took it for a spin around the block. Wow it sounded like they actually fixed it.I really should have taken more time to test it but couldn't because I was in-between meetings and needed to get back to my side of town to pick up the kids. Plus I was like they had the truck for 7 days (14th - 21st) for this specific issue and the tech promised it was corrected....it had to be fixed right.....
Bad News: Well here we are Monday morning and the creak is back!
Good News: It is only coming from the back now. The front panel is completely silent.
After some discussion this morning with the advisor it appears that there were two different techs to work on the console. One did the front and the other did the back. You cannot make this stuff up.
They only tested the fix while riding in the low suspension mode. That is the mode I rode in all weekend. When I moved to chill/medium this morning the back panel was just as loud as it was when I dropped it off.
Next appointment: July 15th.... no I just could not bring it back in this week since they didn't fix what it was in the shop for (that would make too much sense). I have to wait 3 more weeks after I waited 4 weeks to get the appointment last week.
Tesla service is not for the weak.
I am a first time Tesla owner and this Cybertruck will probably be my only car I ever purchase from them. I absolutely love this truck but the service experience has made my 3 months of ownership VERY frustrating at times.
It always nice dropping off a clean cybertruck for service and be given a filthy loaner car inside and out and have to drive straight to the car wash from Tesla to get it detailed at your expense. I guess I should be happy with the free loaner supercharging lol We cannot have it all.
Since taking deliver 3 months ago I am still owed: $2500 PowerShare voucher, 2 d-rings, and various open service items.
My apologies for the rant lol
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