Contacting Tesla? Actually talk to a human?

[jsoldo]

I have a reservation (112856XXX) that should have been invited to configure months ago, but still nothing.
I have tried all avenues (app, phone numbers, full/unavailable voicemail boxes, etc.) to ultimately get zero response or info.

Any ideas on how I can get some information from Tesla on what's actually going on?

Thanks!

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[UberNoob]

Be sure your login is same email you reserved on / your RN is tied to. It should be listed as a product on your account page also where the manage order button is found.

dealing with Tesla over phone…. Never had much luck myself. Once RMA a solar inverter, old dead one still viewable on my app. Almost not worth the hours on hold.

 

[Pialot]

Yea only way I got a hold was via app messaging, I tried even calling a service center but they never picked up the phone ??‍

 

[jsongster]

Yea only way I got a hold was via app messaging, I tried even calling a service center but they never picked up the phone ??‍

If they have sent you messages in the tesla app try texting them messages in that system.

 

[CTInProcess]

Good luck!!

 

[CyberExperience]

I tried calling the store closest to me, but that was a waste of time. They could not answer my questions and never called me back like they said they would. One of the reasons I did not go through with my CT purchase.

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