CT unlocks itself in middle of night.

[Cyberus]

Anyone else experience waking up to find your CT unlocked itself? This has happened to me on multiple occasions. My last visit to the SC they basically told me it’s not possible. Thanks!

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[Rvp.770]

Did, you have your phone on you when you walked up to it?

 

[Cyberus]

Thanks. I was not. It happens while I’m asleep. Your question is the same question that the service advisor asked me. My CT never unlocks simply being near it with my phone. I took some footage from my home security cameras and will show them at my next service.
Heads up to anyone who may not realize this is happening or can happen.

 

[Trekboy]

In watching my security cameras, I've been noticing my mirrors unfolding at 4am when I have charging scheduled to start. However, when I've walked out to the truck in the morning, without my phone, it is still locked...though the mirrors were still unfolded. This morning, for some reason, charging started again at 4am - but the mirrors did not unfold. I haven't received any updates that I know of. ??

 

[REM]

Thanks. I was not. It happens while I’m asleep. Your question is the same question that the service advisor asked me. My CT never unlocks simply being near it with my phone. I took some footage from my home security cameras and will show them at my next service.
Heads up to anyone who may not realize this is happening or can happen.

Do you have your account linked with any other 3rd party service (at all). If not, I would ask Tesla to review the security logfiles so you can track down why this is happening.

I'm currently having an issue with the truck locking as a walk away (I have two phones, both with keys; and I think one of my phone's profile is somehow duplicated).

 

[CyberGus]

I've been noticing my mirrors unfolding at 4am when I have charging scheduled to start.

Did somebody ring the doorbell maybe?

 

[Rvp.770]

A few months ago. My mirrors would be unfolded when I checked the cameras. But, hasn't done it in months now. ?

 

[Sjohnson20]

Not happening to me.

 

[65SoYoLO]

I'm currently having an issue with the truck locking as a walk away (I have two phones, both with keys; and I think one of my phone's profile is somehow duplicated).

So Am I. I go to the store or other place where I will be away from the truck and 10 minutes (time varies) after parking, I start thinking I did not hear the lock chime...Sure enough, I check my phone and it is NOT locked. I dont know if it locked, then unlocked but I ALWAYS hit the on button on my phone before putting it in my pocket to make sure I dont accidently hit an app, take a pic or dial 911 while the phone is in my pocket.
So it is definitely accidental.

 

[REM]

So Am I. I go to the store or other place where I will be away from the truck and 10 minutes (time varies) after parking, I start thinking I did not hear the lock chime...Sure enough, I check my phone and it is NOT locked. I dont know if it locked, then unlocked but I ALWAYS hit the on button on my phone before putting it in my pocket to make sure I dont accidently hit an app, take a pic or dial 911 while the phone is in my pocket.
So it is definitely accidental.

This is definitely a critical issue that they need to fix asap. I'm not a fan of being conditioned for several years to have the locks automagically work when I walk away, and now suddenly it doesn't lol

 

[65SoYoLO]

yeah, there is a very important reason vehicles have locking doors. If they don't lock, bad things can happen.

 

[Cyberus]

Update. CT has been at SC for almost 2 weeks. Advisor has given me updates daily that the engineering team is looking into it. Today I was told “engineering team has noted some unusual behaviors and are looking into it further”

 

[mongo]

Update. CT has been at SC for almost 2 weeks. Advisor has given me updates daily that the engineering team is looking into it. Today I was told “engineering team has noted some unusual behaviors and are looking into it further”

Interesting
No 3rd party apps or mischievous people with authorized phones?

 

[Cyberus]

Interesting
No 3rd party apps or mischievous people with authorized phones?

No. SC asked me the same question.

 

[RandyS]

My mirrors have unfolded quite a few times in the middle of the night, and I see it the next day. The truck appears to be locked. I'll have to start looking at the security cameras to figure out what is happening...

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