HVAC Broken - Stopped Cooling

[SCTesla]

I got an early 2020 MY and it’s had zero issues and nearly 50,000 miles.

The Model Y was basically a variation of the M3. 76% of the platform was used, so less of a new vehicle and more of a revision.

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[SCTesla]

My AC broke for low coolant and a rear drive unit electric oil pump being bad. The truck needed to compensate for that. Should be a quick fix. They need to wait for the part, but are saying I could get it back as soon as Friday.

 

[Laurab1972]

No word yet on exact part(s) that are broke hard, but app is telling me they have been ordered with ETA of 3 Jul. That would put my 5-day old $100K+ CT down on HVAC for ~30days by the time it gets fixed and returned back to me at this pace.

To be clear, reps at service center have been very polite, they don't have a magic wand...I get it.

I really have had a great (limited) experience with the my CT, but HOLY SMOKES is this a big ouch.

For context I have 345 miles on mine.

- Drove to work...everything fine
- Got back in truck mid-day and HVAC error appeared
-- Tried to "reset" panel, blah, blah, blah...still error
- Went to app and showed appt 2 weeks out...in SoFL heat
- Drove to SC and they told me HVAC was an "emergency issue" and took truck right away
-- Due to flooding in SoFL, they were backed up with other repairs, so it took them a week to diagnose
- Parts were originally scheduled for early Jul, then pushed out to mid-Jul
-- I reminded SC this would put situation beyond FL "Lemon Law" (not being adversarial, just a fact)
-- They searched far and wide across fleet and found parts and trying to get me back on road before 1 Jul

We shall see....

Welcome to owning a Tesla I guess?

More to follow...
[/QUOTE
Man that’s brutal. I’m up in the panhandle and the heat indexes have been 107. I cannot imagine. My CT has 200 miles. I should know but I don’t, what is the lemon law regarding this? Good to know. Thanks.

 

[SCTesla]

Florida Lemon Law- https://www.myfloridalegal.com/lemon-law/how-the-florida-lemon-law-works

 

[CTSoFL]

My AC broke for low coolant and a rear drive unit electric oil pump being bad. The truck needed to compensate for that. Should be a quick fix. They need to wait for the part, but are saying I could get it back as soon as Friday.

Could you post repair notes?

 

[SCTesla]

Could you post repair notes?

Absolutely!

I'm hoping it's finished today. I keep looking at those bars in the app.

 

[SCTesla]

Could you post repair notes?

Paul Here are the notes:

"Diagnosed and found air pockets in drive unit due to low fluid."

Gearbox fluid- drain and replace
Rear Drive Unit (3DU)- Drain and replace


Looks like they didn't need to replace the oil pump.

 

[reyesac]

Yes, It’s always frustrating when your HVAC stops cooling, but it’s great to hear that the team at the Fort Lauderdale/Federal Highway Service Center took care of you quickly. HVAC problems can be pretty common, especially with wear and tear or in hot climates, but it’s good to know you were in capable hands

 

[IronJoe]

I had the exact same error pop up just after 500 miles on my truck. Service appointment booked ASAP and finally getting to bring it in tomorrow. I'll reply here with what the diag/resolution is.

 

[CTSoFL]

I had the exact same error pop up just after 500 miles on my truck. Service appointment booked ASAP and finally getting to bring it in tomorrow. I'll reply here with what the diag/resolution is.

Emotionally prepare yourself.

 

[HaulingAss]

I totally get it and the “rust” this was corny but I’ve never heard of it being an issue with any other car regardless of its rail debris or whatever it is.

The logical conclusion is that you are particularly gullible when it comes to misinformation.

 

[2blentendre]

I had the exact same error pop up just after 500 miles on my truck. Service appointment booked ASAP and finally getting to bring it in tomorrow. I'll reply here with what the diag/resolution is.

May I ask your VIN range?

 

[IronJoe]

May I ask your VIN range?

27,xxx

Dropped it off this morning, they said they are replacing the supermanifold. Estimate to have my truck back by Monday.

 

[CTSoFL]

27,xxx

Dropped it off this morning, they said they are replacing the supermanifold. Estimate to have my truck back by Monday.

Hopefully they have more in supply chain now.

I had same problem several months ago and it took 45 days.

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