Misaligned panels and doors fixed at service center, and more

[wheeler]

As I mentioned before, I don't really care about the gaps that much. Later I had to make a service appointment for other reasons, so I submitted all my concerns, to see if I can get them all fixed.

Besides the panel gaps, the mobile charger came with my CT only charge at 6A, which is as good as not working for me. And the whole vehicle vibrates only around 60mph. Also there is a trim inside the driver side rear door is damaged which I didn't notice at delivery.

The service is at Santa Clara, very quick, only 1 day. The staff is super nice and super busy. There are 10+ CTs there, some are with Temporary Operating Permits, VIN 3000+, some are obviously delivered, one even has a cool wrap.

For the misalignments, I was told they have to measure them to determine whether they need repair according to the standard. And repairing them could cause new misalignments at the other sides of the panels, besides may causing new seal/wind noise problems. Here are the results:

Between driver side doors. It wasn't that bad when looked at in real life. It's just the camera angle.

Above the passenger side rear door. I think it is untouched. Maybe it is not misaligned enough.

Above the driver side rear door. I would say improved.

Passenger side in the front, much improved.

For the vibration at 60mph, after a road test by a technician, I was told it should be normal for AT tires. It was stronger when newly delivered, now after 3000 miles, it is much less noticeable. I'll just wait and see.

For the mobile charger, only 6A conformed. When I submitted the service request in the app, I was directed to Tesla Wall Connector Support, then instructed to go to Service Center Team to get it tested at a service center. Now it is tested, I was given 2 options waiting for ordering a new one or pick up a non-CT one (The top one in the photo below. I didn't even know there is a difference.).

Another service appointment was created for me in June, to get the damaged interior trim fixed, pick up the new mobile connector and get some recalls done (door check strap joint bolts, accelerator pedal).

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[DRKTruck]

Thank you for the info. I too have some misaligned body panels. The A pillar right up against the windshield behind one of them. If I ask them to fix it, do you think there’s a risk that they make things worse? During delivery when I pointed it out, the rep said they might have to raise the windshield on one side. I mean, this isn’t a LEGO car that can be easily taken apart and put back together. With any car, there is always a risk when things get manipulated after the factory builds the vehicle and its in the dealer’s hands. But I hear that some people have successfully had the Tesla service center fix misalignments. I’m just nervous as heck to have them play around with it.

 

[mikeg112]

My Cybertruck is also there at Santa Clara SC, James and Walt are awesome guys to work with!

 

[jsongster]

Thank you for the info. I too have some misaligned body panels. The A pillar right up against the windshield behind one of them. If I ask them to fix it, do you think there’s a risk that they make things worse? During delivery when I pointed it out, the rep said they might have to raise the windshield on one side. I mean, this isn’t a LEGO that can be easily taken apart and put back together. With any car, there is always a risk when things get manipulated after the factory builds the vehicle and its in the dealer’s hands. But I hear that some people have successfully had the Tesla service center fix misalignments. I’m just nervous as heck to have them play around with it.

Certainly understand the hesitancy... but remember... Tesla has NO DEALERS! It is one of the best things about them. Their showrooms simply show.... and their service bays don't try to talk you into extra service everytime you bring it by. Good luck...

 

[Pialot]

You will want the mobile charge with the CT it can do power share with another EV car. The white version is a version 2 I think and it goes one way.

unless it is purely software update don’t quote me lol

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