turns2stone
Well-known member
- Joined
- Dec 25, 2025
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- Messages
- 211
- Reaction score
- 273
- Location
- Dallas, TX
- Vehicles
- 2026 Tesla Cybertruck Premium AWD, 2024 Tesla Model S Plaid, 2019 BMW i3S
Hi xxxxxxxWhat did the email say? Did they give a reason?
We sincerely apologize for the delay with your order EV10xxx.
Thank you for your order with EVBASE-Premium EV&Tesla Accessories. Due to unforeseen circumstances, we are unable to fulfill this order and have arranged a full refund, which will return to your original payment method within 3-5 business days. We appreciate your understanding and support.
We truly appreciate your patience while we work hard to deliver your order safely to your doorstep.
If waiting is not convenient for you, please feel free to let us know. We would be happy to assist you with modifying your order or arranging a full refund.
Thank you again for your understanding and support.
Warm regards,
EVBASE-Premium EV&Tesla Accessories Customer Support Team
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