Recall: Drive Inverter Failures on 2024 Cybertrucks Produced 11/6/23 – 7/30/24 (Affects 2,431 vehicles)

[DeBergo]

Ha-ha, no, they don't take nearly the entire truck apart to reach the inverters. The drivetrains drop out from underneath. They don't even need to drop the battery.

What are you talking about?

If you read the Tesla service instructions for the inverter replacement it literally does look like they take most of the rear of the truck apart. I'm sure its like most vehicle repairs tho, where the tech's figure out some shortcuts that work just at well without all of the disassembly. I made the mistake of reading the repair procedure just now and am hesitant on taking my truck in to get it done. Seldom do things ever get put back like they were at the factory. I have no buzz/squeek/rattles right now and want to keep it that way.

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[HaulingAss]

Fortunately, the Modular design of the Cybertruck drive units don't require tedious shimming or aligning, it's just a bolt-in swap.

I think your concerns are misplaced.

 

[DeBergo]

Fortunately, the Modular design of the Cybertruck drive units don't require tedious shimming or aligning, it's just a bolt-in swap.

I think your concerns are misplaced.

I hope you are correct!

 

[MynameisKhan]

I had my front inverter replaced as a part of this recall, but interestingly they didn't mention checking for wheel alignment at the end of the work. I read a few comments that it's a recommended/ best practice to check and re-do alignment as necessary. Can anyone share if wheel alignment is done following inverter replacement?

 

[Alto]

If you read the Tesla service instructions for the inverter replacement it literally does look like they take most of the rear of the truck apart. I'm sure its like most vehicle repairs tho, where the tech's figure out some shortcuts that work just at well without all of the disassembly. I made the mistake of reading the repair procedure just now and am hesitant on taking my truck in to get it done. Seldom do things ever get put back like they were at the factory. I have no buzz/squeek/rattles right now and want to keep it that way.

I’m with you. This is far too involved for me to ever expect the people I’ve meet at the service center to complete satisfactorily. I’m sure your right that they’d find short cuts, like leaving parts out or not completely reassembling. It. Your truck will be compromised for their convenience. I found evidence of this following the cable retainer recall.

Maybe it’s a better choice to defer this until the inverter shows evidence of malfunctioning? One post indicated that only a small percentage of vehicles involved in the recall will ever experience a failure.

 

[mongo]

If you read the Tesla service instructions for the inverter replacement it literally does look like they take most of the rear of the truck apart. I'm sure its like most vehicle repairs tho, where the tech's figure out some shortcuts that work just at well without all of the disassembly. I made the mistake of reading the repair procedure just now and am hesitant on taking my truck in to get it done. Seldom do things ever get put back like they were at the factory. I have no buzz/squeek/rattles right now and want to keep it that way.

While they do need to pull covers in the frunk and bed, the entire remove and replace process for a rear inverter is under 4 hours.
So much less time consuming than many ICE engine or transmission swaps. Plus, these are not cabin interior parts so should not result in any BSR issues.

 

[Alto]

While they do need to pull covers in the frunk and bed, the entire remove and replace process for a rear inverter is under 4 hours.
So much less time consuming than many ICE engine or transmission swaps. Plus, these are not cabin interior parts so should not result in any BSR issues.

Here’s the link to the procedure. https://service.tesla.com/docs/Cybe...UID-1BF4AE89-6F71-407E-9298-4FA39522ACC5.html

It would be good to hear from owners who had this recall preformed to learn of their satisfaction with it.

My recall specifies both front and rear Inverters be replaced.

 

[donnyb]

Here’s the link to the procedure. https://service.tesla.com/docs/Cybe...UID-1BF4AE89-6F71-407E-9298-4FA39522ACC5.html

It would be good to hear from owners who had this recall preformed to learn of their satisfaction with it.

I have had the rear done twice because it was done at the beginning of October, and Tesla was unsure if it received the updated part. The front was done once. Just got back from a long road trip and had no issues. The only problem I have with the rear bed floor being removed is the bed divider was difficult to install. Tesla ordered a new bed divider since it's been updated to be more forgiving.

 

[Nurkbonis]

I had my first frustrating Tesla service experience after six years of ownership and five cars.

My Cybertruck needed the rear drive unit inverter replaced due to the recall. I scheduled service for the 19th, knowing I had a trip today and wanted it done beforehand. I tried to confirm via message if parts were ready but received no reply.

After dropping it off, the app showed an estimated completion by the 22nd, which was later pushed to the 26th. Yesterday, I received a message saying they weren’t quite done and that it would most likely be finished by today, the 27th, in the afternoon. I told them I needed to depart for a road trip by 10 a.m., so they assured me it would be ready by 9:30 a.m.

When I arrived, the technician was still troubleshooting error codes (high/low voltage), potentially due to coolant cycling, the replacement inverter being bad, or needing to replace the rear drive unit.

Obviously, the Cybertruck wasn’t ready, so I had to take the loaner Model S, which was a 2022 model with hardware 3. While it was fine, its FSD is nowhere near as smooth as the Cybertruck’s, and I was looking forward to a long drive with FSD in the Cybertruck. We had a whole bunch of stuff packed for the trip, so the S was jam-packed. The trip would have been much more comfortable with the Cybertruck.

Frustratingly, it seems the vehicle sat untouched for 4-5 business days based on the progress indicator in the app, before work started.

I understand delays happen, and it’s not the end of the world but it was disappointing

 

[Nurkbonis]

If you read the Tesla service instructions for the inverter replacement it literally does look like they take most of the rear of the truck apart. I'm sure its like most vehicle repairs tho, where the tech's figure out some shortcuts that work just at well without all of the disassembly. I made the mistake of reading the repair procedure just now and am hesitant on taking my truck in to get it done. Seldom do things ever get put back like they were at the factory. I have no buzz/squeek/rattles right now and want to keep it that way.

I made the same mistake and was worried about the interior being torn apart and not going back together as well.

However, I dropped it off before a 500-mile road trip with the fam because I didn’t wanna risk it failing hundreds of miles from home. See my reply before this for status of the work so far.

 

[Alto]

I have had the rear done twice because it was done at the beginning of October, and Tesla was unsure if it received the updated part. The front was done once. Just got back from a long road trip and had no issues. The only problem I have with the rear bed floor being removed is the bed divider was difficult to install. Tesla ordered a new bed divider since it's been updated to be more forgiving.

Dan, I’m glad to hear you had a good experience regarding the repairs. From my single experience with the recalls up to this point, I’m still discovering problems with how the truck was put back together. That’s by just what I observed washing the truck, I didn’t take anything apart to see if hidden assemblies were correctly installed. It looks to me like a lot of the truck is put together like Legos. Plastic with tabs that interlock. It doesn’t look like the most durable plastics were selected for many parts. After disassembly once some of these tabs don’t hold on as well after they were once removed. Some of these tabs and bends might not completely snap back to the original position. Then consider your from California. Home to Zen and the art of motorcycle maintenance and maybe Cybertrucks too. South Florida is home to a large transient population. It may be harder to find technicians here that take pride in the quality of their work. In examining the procedure and the time the technician is allowed for preforming it, maybe we should expect not all the parts to be snapped back together when our vehicle is returned after service.

 

[HelfFL]

I’m a FL 02/2024 also. I’m listed in the recall. First service appointment date in January.

VIN 1134 - I'm also a FL 02/24 delivery and on the list. Service appt at end of Dec. Waiting for parts.

 

[Alto]

VIN 1134 - I'm also a FL 02/24 delivery and on the list. Service appt at end of Dec. Waiting for parts.

Let us know how it goes. At the Fort Lauderdale SC?

 

[Nurkbonis]

I had my first frustrating Tesla service experience after six years of ownership and five cars.

My Cybertruck needed the rear drive unit inverter replaced due to the recall. I scheduled service for the 19th, knowing I had a trip today and wanted it done beforehand. I tried to confirm via message if parts were ready but received no reply.

After dropping it off, the app showed an estimated completion by the 22nd, which was later pushed to the 26th. Yesterday, I received a message saying they weren’t quite done and that it would most likely be finished by today, the 27th, in the afternoon. I told them I needed to depart for a road trip by 10 a.m., so they assured me it would be ready by 9:30 a.m.

When I arrived, the technician was still troubleshooting error codes (high/low voltage), potentially due to coolant cycling, the replacement inverter being bad, or needing to replace the rear drive unit.

Obviously, the Cybertruck wasn’t ready, so I had to take the loaner Model S, which was a 2022 model with hardware 3. While it was fine, its FSD is nowhere near as smooth as the Cybertruck’s, and I was looking forward to a long drive with FSD in the Cybertruck. We had a whole bunch of stuff packed for the trip, so the S was jam-packed. The trip would have been much more comfortable with the Cybertruck.

Frustratingly, it seems the vehicle sat untouched for 4-5 business days based on the progress indicator in the app, before work started.

I understand delays happen, and it’s not the end of the world but it was disappointing

To close the loop on this, they ended up replacing the entire rear drive unit to resolve the inverter issue.

They also replaced the front drive unit inverter but didn’t have issues with that one.

 

[HelfFL]

Let us know how it goes. At the Fort Lauderdale SC?

Yes

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