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cvalue13

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Has anyone else gone from checking the app multiple times a day to not even bothering anymore?
Tesla has my phone number, and uses it - to tell me I can save $1K on another model while waiting for a CT


Bit annoying that for CT config invites, rather than emailing/calling, it’s all about apparent engagement farming - making people log into their account etc.



I understand this CT rollout is really no better/worse than any prior model rollout, in terms of Tesla having its sh*t together - the CT is just the one I’ve paid closest attention to and have some investment in.

increasingly amazed at the reality distortion field needed for people to talk like Tesla’s sales/delivery model is inherently/obviously better than a dealership model

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increasingly amazed at the reality distortion field needed for people to talk like Tesla’s sales/delivery model is inherently/obviously better than a dealership model
Preach. "oh but you don't have to worry about haggling and being there for a long time, etc". Yeah, but with tesla, there's nobody to haggle with. You either take the trade in and accept the price, plus the potential imperfections that they will promise you they will fix (and may or may not do so without you hounding them about it weekly), or you get nothing.

Pay early because the app said your delivery will be delayed if you don't complete all of the delivery steps, which also makes you think it's close enough to warrant payment? That's your fault, should have known to call the number that only exists in your account on a computer, not in the app. They would have told you not to pay until you have at least a delivery date.

You wanted any update at all along the way, like a build date or estimated shipping date? Too bad, no such luck.

Point isn't to bash tesla unnecessarily, but to point out that dealers do actually have some benefit to the customer.
 
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cvalue13

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Point isn't to bash tesla unnecessarily, but to point out that dealers do actually have some benefit to the customer.
dealerships are franchises, and like all franchises (and businesses, or physicians, or lawyers, or investment advisors, etc.), there are a range of quality or fit. And so, for the consumer, a modicum of skill and effort put into selecting and managing for quality and fit.

assuming a consumer gets that (appears many don’t), I can’t see the Tesla advantage
 

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Has anyone else gone from checking the app multiple times a day to not even bothering anymore?
I check every time someone says "VIN"
 


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dealerships are franchises, and like all franchises (and businesses, or physicians, or lawyers, or investment advisors, etc.), there are a range of quality or fit. And so, for the consumer, a modicum of skill and effort put into selecting and managing for quality and fit.

assuming a consumer gets that (appears many don’t), I can’t see the Tesla advantage
Dealers may be ubiquitous, but for a good convenient long-term relationship you are pretty much stuck with whatever luck brings you nearby.
 
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Dealers may be ubiquitous, but for a good convenient long-term relationship you are pretty much stuck with whatever luck brings you nearby.
that any different than with a slackd*ck Tesla service/delivery center?

end of the day, for over a year I’ve listened hard and interested for the substance behind quips about how Tesla’s model is superior to the dealership model, in terms of customer-facing experience. And what I’ve heard has lacked substance.

sure, there are the one-off anecdotals about someone who’s only had terrible dealer experiences, and a ‘great’ Tesla delivery/service experience. But then there are just as many anecdotal experiences to the contrary. In sum, the range of outcomes one might expect from any such conversation.

but reading between the lines, I come away with the impression there are as many people who don’t know how to pick a doctor/lawyer/plumber as there are who do.

meanwhile but relatedly, I’m more privy than most regarding Tesla solar and its reputation in that industry. In that industry its reputation for ops is - to put it mildly - very poor. Installers, eg, will if able scrub Tesla from their resumes because it’s such a scarlet letter.

I just don’t think Tesla is a field operator, where employee/customer relations are concerned.

At least, no more/less than eg OEMs’ dealerships.
 

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that any different than with a slackd*ck Tesla service/delivery center?

end of the day, for over a year I’ve listened hard and interested for the substance behind quips about how Tesla’s model is superior to the dealership model, in terms of customer-facing experience. And what I’ve heard has lacked substance.

sure, there are the one-off anecdotals about someone who’s only had terrible dealer experiences, and a ‘great’ Tesla delivery/service experience. But then there are just as many anecdotal experiences to the contrary. In sum, the range of outcomes one might expect from any such conversation.

but reading between the lines, I come away with the impression there are as many people who don’t know how to pick a doctor/lawyer/plumber as there are who do.

meanwhile but relatedly, I’m more privy than most regarding Tesla solar and its reputation in that industry. In that industry its reputation for ops is - to put it mildly - very poor. Installers, eg, will if able scrub Tesla from their resumes because it’s such a scarlet letter.

I just don’t think Tesla is a field operator, where employee/customer relations are concerned.

At least, no more/less than eg OEMs’ dealerships.
Yes, that is what I am responding to. Dealers in general are no more consistently reliable, dependable and a pleasure to do business with than Tesla. In my personal experience, quite the opposite, as my local Tesla sales and service centers have been exemplary since 2013, while my dealer relationships since 1967 have ranged from very poor to mediocre.
 


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that any different than with a slackd*ck Tesla service/delivery center?

end of the day, for over a year I’ve listened hard and interested for the substance behind quips about how Tesla’s model is superior to the dealership model, in terms of customer-facing experience. And what I’ve heard has lacked substance.

sure, there are the one-off anecdotals about someone who’s only had terrible dealer experiences, and a ‘great’ Tesla delivery/service experience. But then there are just as many anecdotal experiences to the contrary. In sum, the range of outcomes one might expect from any such conversation.

but reading between the lines, I come away with the impression there are as many people who don’t know how to pick a doctor/lawyer/plumber as there are who do.

meanwhile but relatedly, I’m more privy than most regarding Tesla solar and its reputation in that industry. In that industry its reputation for ops is - to put it mildly - very poor. Installers, eg, will if able scrub Tesla from their resumes because it’s such a scarlet letter.

I just don’t think Tesla is a field operator, where employee/customer relations are concerned.

At least, no more/less than eg OEMs’ dealerships.
My discordant childhood made me conflict-averse.

 

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This gives me some hope. So your friend received his VIN for a Cyberbeast? I think this is the first time I read something about a Cyberbeast VIN being assigned to a regular person. Is your friend also in California? I read also that you canceled your order. I hope I get that Cyberbeast VIN soon, and since I am also in Poway, I will reach out when that happens ?
 

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Does anyone have an update on how is manufacturing going ? Are we still around 25-50 / day ? Has anyone taken drone footage of the outbound lots? Any VINs in 200x yet ?
 
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Does anyone have an update on how is manufacturing going ? Are we still around 25-50 / day ? Has anyone taken drone footage of the outbound lots? Any VINs in 200x yet ?
as of first of the month, VINs in the 21XXs were on the line

but without ability to check activated VINs, hard to say how many gaps exist prior to 21XX

can only bet that several hundred gaps exist for Beast series VINs
 

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as of first of the month, VINs in the 21XXs were on the line

but without ability to check activated VINs, hard to say how many gaps exist prior to 21XX

can only bet that several hundred gaps exist for Beast series VINs
Anyone know when the second manufacturing line starts?
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