Order cancelled by Tesla

[Lasttoy]

Go to service center. Ask for GM.
See if that gets action

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[AnthonyJ]

Did you buy your reservation from someone else?

 

[Blu_Beauties]

There is an arbitration email address in your order agreement...

Thanks, just emailed them

Any chance you can provide that email address? I was looking for it but could not find it.

 

[chuckmcd]

Did you buy your reservation from someone else?

I am original reservation holder

 

[chuckmcd]

Any chance you can provide that email address? I was looking for it but could not find it.

[email protected]

 

[jditom]

Hi all,

I reside in Georgia and received my VIN last month; however, the delivery address was incorrect and showed Ft Myers, FL. Tesla texted me and said they needed to cancel the VIN and reissue a new one. On 3/29, I received an email that my order was cancelled (without my authorization) and a refund of $100 was issued (not including my $1000 order cost). Does anyone have a phone number or email to escalate? They have not responded to my texts since last correspondence.

Thanks

I had my first VIN cancelled and a second was issued the next day. Find my previous post about it. Bottom line is I found out what really happened by going to the service center and asking them to look up your VIN and why you did not get a new VIN???

 

[cgladue]

I had my first VIN cancelled and a second was issued the next day. Find my previous post about it. Bottom line is I found out what really happened by going to the service center and asking them to look up your VIN and why you did not get a new VIN???

What date did you take delivery ?

 

[jditom]

I still have not gotten a delivery date.
As if 2 weeks ago it was in the parking lot in Austin.

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